NBCNEWS Videos Do Not Play
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bbildman last edited byhttp://www.nbcnews.com/nightly-news-netcast/video/nightly-news-full-broadcast-july-22nd-730772035897 Not just this one, but none of them play, I have tried so many with the same result. Clicking on the arrow inside the video image does absolutley nothing at all. O 38.0.2220.41 and Windows 7. Works fine in IE 11 
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br00xy last edited byIf you have Adobe Flashplayer installed, uninstall it. Flash is built into Opera and if you have Adobe's on there, they can conflict. 
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bbildman last edited byOk, thanks, I'll give it a whirl and see what happens. I assume you mean Flash PPAPI, not the Active X one that IE uses. Ok, I uninstalled Flash, no difference. But another thing, when I went to the plugins screen under settings, I only find the Chrome PDF Viewer, and the Widevine Content Decryption Module. Seems to me I had a LOT of plugins installed when Opera installed itself, including the Flash that is included. Am I wrong, where are all of my plugins?? 
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leocg Moderator Volunteer last edited byFlash is built into Opera Nope, it's not. Not just this one, but none of them play, I have tried so many with the same result. Do you have ad-blocker enabled? If so, try disabling it for that site. Open opera://media-internals/ while trying to watch the video and check if it show some info of what may be causing the issue. 
 Also check opera://gpu for any warnings or error messages.Am I wrong, where are all of my plugins?? Opera can only use PPAPI plugins and it seems that there aren't that many of them. 
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bbildman last edited bywhere are all of my plugins?? Are you confusing them with extensions? Well, no I know what my extensions are and where to access them. However (and I may be way off base with this) is seems to me I used to have a considerable # of plug-ins, please correct me if I am wrong. 
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bbildman last edited byFlash is built into Opera Nope, it's not. Not just this one, but none of them play, I have tried so many with the same result. Do you have ad-blocker enabled? If so, try disabling it for that site. 
 Open opera://media-internals/ while trying to watch the video and check if it show some info of what may be causing the issue.
 Also check opera://gpu for any warnings or error messages.Am I wrong, where are all of my plugins?? Opera can only use PPAPI plugins and it seems that there aren't that many of them. Hi Leo, first off, I appreciate the feedback here. #1 I assume if Flash is not built into Opera, it uses the PPAPI one, correct? #2 I DO have an ad-blocker included also Opera internal ad-blocker, I disabled both of them, same result...the NBCNEWS site videos do NOT play withing Opera, as I've said...clicking the black forward (Play) arrow within the yellow box results in NOTHING...as if I am clicking white space on any page. #3 I opened opera://media-internals/ and got this result under "Players" after reloading the NBCNEWS site and got this:: "Players None" #4 Loaded opera://gpu/ and got this, no clue as to how this affects my problem:: Graphics Feature Status 
 Canvas: Software only, hardware acceleration unavailable
 Flash: Software only, hardware acceleration unavailable
 Flash Stage3D: Software only, hardware acceleration unavailable
 Flash Stage3D Baseline profile: Software only, hardware acceleration unavailable
 Compositing: Software only, hardware acceleration unavailable
 Multiple Raster Threads: Unavailable
 Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
 Rasterization: Software only, hardware acceleration unavailable
 Video Decode: Software only, hardware acceleration unavailable
 Video Encode: Software only, hardware acceleration unavailable
 WebGL: Unavailable
 Driver Bug Workarounds
 clear_uniforms_before_first_program_use
 disable_d3d11
 disable_direct_composition
 disable_discard_framebuffer
 exit_on_context_lost
 msaa_is_slow
 scalarize_vec_and_mat_constructor_args
 Problems Detected
 GPU process was unable to boot: GPU access is disabled in chrome://settings.
 Disabled Features: all
 Accelerated video decode interferes with GPU sandbox on older Intel drivers: 180695, 298968, 436968
 Disabled Features: accelerated_video_decode
 Some drivers are unable to reset the D3D device in the GPU process sandbox
 Applied Workarounds: exit_on_context_lost
 Clear uniforms before first program use on all platforms: 124764, 349137
 Applied Workarounds: clear_uniforms_before_first_program_use
 Always rewrite vec/mat constructors to be consistent: 398694
 Applied Workarounds: scalarize_vec_and_mat_constructor_args
 Old Intel drivers cannot reliably support D3D11: 363721
 Applied Workarounds: disable_d3d11
 On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565
 Applied Workarounds: msaa_is_slow
 Framebuffer discarding can hurt performance on non-tilers: 570897
 Applied Workarounds: disable_discard_framebuffer
 Direct composition flashes black initially on Win <10: 588588
 Applied Workarounds: disable_direct_composition
 Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
 Disabled Features: native_gpu_memory_buffers"Any help appreciated, I am computer savvy, but not sure how to interpret these entries in opera://gpu/ 
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bbildman last edited byYes, Opera uses the PPAPI Flash. Chrome recently dropped NPAPI plugin support. So you probably only have three supported plugins - the internal PDF plugin, Flash and the widevine content decryption module. Yup, that's what I have...so that clears THAT up, now only to find or just why O38 will not play NBSNEWS videos. Onward 
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lando242 last edited byI checked my plugins and I have three and I have not uninstalled any. Do you know the name of what these other plugins that you had installed were? 
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leocg Moderator Volunteer last edited by3 I opened opera://media-internals/ and got this result under "Players" after reloading the NBCNEWS site and got this:: 
 "Players
 None"That's interesting. If i disable Flash, i got a eternal "loading" spin for that video but if enable Flash then the video plays fine. 
 However, if you right click on it you will not see any Flash info.Do you have Turbo enabled by chance? 4 Loaded opera://gpu/ and got this, no clue as to how this affects my problem:: Only thing I've noticed was the lack of hardware acceleration but i don't know if it could cause the issue. 
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bbildman last edited byI checked my plugins and I have three and I have not uninstalled any. Do you know the name of what these other plugins that you had installed were? Adobe Flash Player 
 Version: 22.0.0.209
 Shockwave Flash 22.0 r0Chrome PDF Viewer (2 files) Widevine Content Decryption Module 
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bbildman last edited by3 I opened opera://media-internals/ and got this result under "Players" after reloading the NBCNEWS site and got this:: 
 "Players
 None"That's interesting. If i disable Flash, i got a eternal "loading" spin for that video but if enable Flash then the video plays fine. 
 However, if you right click on it you will not see any Flash info.
 Do you have Turbo enabled by chance?4 Loaded opera://gpu/ and got this, no clue as to how this affects my problem:: Only thing I've noticed was the lack of hardware acceleration but i don't know if it could cause the issue. #1 Disabling Flash gives me the same screen on NBCNEWS, the initial image from the Video with the Play button in the middle, which does not respond. Enabling Flash does exactly the same thing, as if the image is simply an image (photo) and not an entry point for a video to play. When I hover my mouse over the image, it does change into the familiar "pointing hand" but has no effect. #2 Right clicking on the image offers the usual "Save Image, Copy Image, etc" - no indication that it is hovering on top of a video file. #3 have no idea how to address "hardware acceleration" - my system uses the Intel Media chip and hardware acceleration cannot be turned off or on. Still totally perplexed. This issue has been with me for MANY iterations of Opera Blink, when I try this site using Opera 12.17, I get this:: There is only the play button on a black image, with the flowing notes above it:: "NBC News works best with JavaScript turned on Sorry, this video needs JavaScript turned on" Internet Explorer 11 definitely plays the video. I have tried switching the user agent to EVERY possibility, and noting works. I REALLY want to find out what is going on, as I cannot watch ANY videos from the NBCNEWS site, and all videos from all other sites I visit work perfectly. Any help appreciated. 
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bbildman last edited bySo do you have Turbo enabled by chance? 3 have no idea how to address "hardware acceleration" Settings > Browser. Turbo is disabled. I have hardware acceleration disabled, but in the interest of searching for a clue, I turned it on and got the same result, no video, clicking on the play button does absolutely nothing, not even anything that would indicate the click was received by their server. it's as if this were a still image. I clicked on NBNEWS "Top Videos" on their home page, got here:: And clicked on a random video:: http://www.nbcnews.com/news/weather/what-heat-dome-everything-you-need-know-n614176 Same result, NONE of the NBCNEWS videos play. 
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bbildman last edited byThis one plays fine - in Flash - here. Yours appears to be HTML5 rather than Flash. That one also does not play on my system with O 38.0.2220.41, Windows 7. Right clicking on it shows it to be interpreted as an image, not a video Am I the only one who is having this problem?? All the rest of the folks reading this thread can watch the video?? 
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bbildman last edited byOpera uses the PPAPI Flash Yes, thank you, the latest Flash PPAPI is installed 
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leocg Moderator Volunteer last edited byAnd clicked on a random video:: 
 http://www.nbcnews.com/news/weather/what-heat-dome-everything-you-need-know-n614176This one played fine here although the commands seem to be missing. I have hardware acceleration disabled, but in the interest of searching for a clue, I turned it on and got the same result, no video, clicking on the play button does absolutely nothing With hardware acceleration enabled, check opera://gpu again for any suspect message and also try again to check opera://media-internals/ while trying to watch the videos. What are your settings for plug-ins in Settings > Websites > Plug-ins?