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    NBCNEWS Videos Do Not Play

    Opera for Windows
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    • br00xy
      br00xy last edited by

      If you have Adobe Flashplayer installed, uninstall it. Flash is built into Opera and if you have Adobe's on there, they can conflict.

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      • bbildman
        bbildman last edited by

        Ok, thanks, I'll give it a whirl and see what happens. I assume you mean Flash PPAPI, not the Active X one that IE uses.

        Ok, I uninstalled Flash, no difference.

        But another thing, when I went to the plugins screen under settings, I only find the Chrome PDF Viewer, and the Widevine Content Decryption Module. Seems to me I had a LOT of plugins installed when Opera installed itself, including the Flash that is included. Am I wrong, where are all of my plugins??

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        • lando242
          lando242 last edited by

          where are all of my plugins??

          Are you confusing them with extensions?

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          • leocg
            leocg Moderator Volunteer last edited by

            Flash is built into Opera

            Nope, it's not.

            Not just this one, but none of them play, I have tried so many with the same result.

            Do you have ad-blocker enabled? If so, try disabling it for that site.

            Open opera://media-internals/ while trying to watch the video and check if it show some info of what may be causing the issue.
            Also check opera://gpu for any warnings or error messages.

            Am I wrong, where are all of my plugins??

            Opera can only use PPAPI plugins and it seems that there aren't that many of them.

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            • bbildman
              bbildman last edited by

              where are all of my plugins??

              Are you confusing them with extensions?

              Well, no I know what my extensions are and where to access them. However (and I may be way off base with this) is seems to me I used to have a considerable # of plug-ins, please correct me if I am wrong.

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              • bbildman
                bbildman last edited by

                Flash is built into Opera

                Nope, it's not.

                Not just this one, but none of them play, I have tried so many with the same result.

                Do you have ad-blocker enabled? If so, try disabling it for that site.
                Open opera://media-internals/ while trying to watch the video and check if it show some info of what may be causing the issue.
                Also check opera://gpu for any warnings or error messages.

                Am I wrong, where are all of my plugins??

                Opera can only use PPAPI plugins and it seems that there aren't that many of them.

                Hi Leo, first off, I appreciate the feedback here.

                #1 I assume if Flash is not built into Opera, it uses the PPAPI one, correct?

                #2 I DO have an ad-blocker included also Opera internal ad-blocker, I disabled both of them, same result...the NBCNEWS site videos do NOT play withing Opera, as I've said...clicking the black forward (Play) arrow within the yellow box results in NOTHING...as if I am clicking white space on any page.

                #3 I opened opera://media-internals/ and got this result under "Players" after reloading the NBCNEWS site and got this::

                "Players

                None"

                #4 Loaded opera://gpu/ and got this, no clue as to how this affects my problem::

                Graphics Feature Status
                Canvas: Software only, hardware acceleration unavailable
                Flash: Software only, hardware acceleration unavailable
                Flash Stage3D: Software only, hardware acceleration unavailable
                Flash Stage3D Baseline profile: Software only, hardware acceleration unavailable
                Compositing: Software only, hardware acceleration unavailable
                Multiple Raster Threads: Unavailable
                Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
                Rasterization: Software only, hardware acceleration unavailable
                Video Decode: Software only, hardware acceleration unavailable
                Video Encode: Software only, hardware acceleration unavailable
                WebGL: Unavailable
                Driver Bug Workarounds
                clear_uniforms_before_first_program_use
                disable_d3d11
                disable_direct_composition
                disable_discard_framebuffer
                exit_on_context_lost
                msaa_is_slow
                scalarize_vec_and_mat_constructor_args
                Problems Detected
                GPU process was unable to boot: GPU access is disabled in chrome://settings.
                Disabled Features: all
                Accelerated video decode interferes with GPU sandbox on older Intel drivers: 180695, 298968, 436968
                Disabled Features: accelerated_video_decode
                Some drivers are unable to reset the D3D device in the GPU process sandbox
                Applied Workarounds: exit_on_context_lost
                Clear uniforms before first program use on all platforms: 124764, 349137
                Applied Workarounds: clear_uniforms_before_first_program_use
                Always rewrite vec/mat constructors to be consistent: 398694
                Applied Workarounds: scalarize_vec_and_mat_constructor_args
                Old Intel drivers cannot reliably support D3D11: 363721
                Applied Workarounds: disable_d3d11
                On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565
                Applied Workarounds: msaa_is_slow
                Framebuffer discarding can hurt performance on non-tilers: 570897
                Applied Workarounds: disable_discard_framebuffer
                Direct composition flashes black initially on Win <10: 588588
                Applied Workarounds: disable_direct_composition
                Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
                Disabled Features: native_gpu_memory_buffers"

                Any help appreciated, I am computer savvy, but not sure how to interpret these entries in opera://gpu/

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                • sgunhouse
                  sgunhouse Moderator Volunteer last edited by

                  Yes, Opera uses the PPAPI Flash. Chrome recently dropped NPAPI plugin support. So you probably only have three supported plugins - the internal PDF plugin, Flash and the widevine content decryption module.

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                  • bbildman
                    bbildman last edited by

                    Yes, Opera uses the PPAPI Flash. Chrome recently dropped NPAPI plugin support. So you probably only have three supported plugins - the internal PDF plugin, Flash and the widevine content decryption module.

                    Yup, that's what I have...so that clears THAT up, now only to find or just why O38 will not play NBSNEWS videos.

                    Onward

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                    • lando242
                      lando242 last edited by

                      I checked my plugins and I have three and I have not uninstalled any. Do you know the name of what these other plugins that you had installed were?

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                      • leocg
                        leocg Moderator Volunteer last edited by

                        3 I opened opera://media-internals/ and got this result under "Players" after reloading the NBCNEWS site and got this::
                        "Players
                        None"

                        That's interesting. If i disable Flash, i got a eternal "loading" spin for that video but if enable Flash then the video plays fine.
                        However, if you right click on it you will not see any Flash info.

                        Do you have Turbo enabled by chance?

                        4 Loaded opera://gpu/ and got this, no clue as to how this affects my problem::

                        Only thing I've noticed was the lack of hardware acceleration but i don't know if it could cause the issue.

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                        • bbildman
                          bbildman last edited by

                          I checked my plugins and I have three and I have not uninstalled any. Do you know the name of what these other plugins that you had installed were?

                          Adobe Flash Player
                          Version: 22.0.0.209
                          Shockwave Flash 22.0 r0

                          Chrome PDF Viewer (2 files)

                          Widevine Content Decryption Module

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                          • bbildman
                            bbildman last edited by

                            3 I opened opera://media-internals/ and got this result under "Players" after reloading the NBCNEWS site and got this::
                            "Players
                            None"

                            That's interesting. If i disable Flash, i got a eternal "loading" spin for that video but if enable Flash then the video plays fine.
                            However, if you right click on it you will not see any Flash info.
                            Do you have Turbo enabled by chance?

                            4 Loaded opera://gpu/ and got this, no clue as to how this affects my problem::

                            Only thing I've noticed was the lack of hardware acceleration but i don't know if it could cause the issue.

                            #1 Disabling Flash gives me the same screen on NBCNEWS, the initial image from the Video with the Play button in the middle, which does not respond. Enabling Flash does exactly the same thing, as if the image is simply an image (photo) and not an entry point for a video to play. When I hover my mouse over the image, it does change into the familiar "pointing hand" but has no effect.

                            #2 Right clicking on the image offers the usual "Save Image, Copy Image, etc" - no indication that it is hovering on top of a video file.

                            #3 have no idea how to address "hardware acceleration" - my system uses the Intel Media chip and hardware acceleration cannot be turned off or on.

                            Still totally perplexed. This issue has been with me for MANY iterations of Opera Blink, when I try this site using Opera 12.17, I get this::

                            There is only the play button on a black image, with the flowing notes above it::

                            "NBC News works best with JavaScript turned on

                            Sorry, this video needs JavaScript turned on"

                            Internet Explorer 11 definitely plays the video.

                            I have tried switching the user agent to EVERY possibility, and noting works.

                            I REALLY want to find out what is going on, as I cannot watch ANY videos from the NBCNEWS site, and all videos from all other sites I visit work perfectly.

                            Any help appreciated.

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                            • leocg
                              leocg Moderator Volunteer last edited by

                              So do you have Turbo enabled by chance?

                              3 have no idea how to address "hardware acceleration"

                              Settings > Browser.

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                              • bbildman
                                bbildman last edited by

                                So do you have Turbo enabled by chance?

                                3 have no idea how to address "hardware acceleration"

                                Settings > Browser.

                                Turbo is disabled.

                                I have hardware acceleration disabled, but in the interest of searching for a clue, I turned it on and got the same result, no video, clicking on the play button does absolutely nothing, not even anything that would indicate the click was received by their server. it's as if this were a still image.

                                I clicked on NBNEWS "Top Videos" on their home page, got here::

                                http://www.nbcnews.com/video

                                And clicked on a random video::

                                http://www.nbcnews.com/news/weather/what-heat-dome-everything-you-need-know-n614176

                                Same result, NONE of the NBCNEWS videos play.

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                                • sgunhouse
                                  sgunhouse Moderator Volunteer last edited by

                                  This one plays fine - in Flash - here. Yours appears to be HTML5 rather than Flash.

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                                  • bbildman
                                    bbildman last edited by

                                    This one plays fine - in Flash - here. Yours appears to be HTML5 rather than Flash.

                                    That one also does not play on my system with O 38.0.2220.41, Windows 7.

                                    Right clicking on it shows it to be interpreted as an image, not a video

                                    Am I the only one who is having this problem?? All the rest of the folks reading this thread can watch the video??

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                                    • tayyab2016
                                      tayyab2016 last edited by

                                      Opera uses the PPAPI Flash

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                                      • bbildman
                                        bbildman last edited by

                                        Opera uses the PPAPI Flash

                                        Yes, thank you, the latest Flash PPAPI is installed

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                                        • leocg
                                          leocg Moderator Volunteer last edited by

                                          And clicked on a random video::
                                          http://www.nbcnews.com/news/weather/what-heat-dome-everything-you-need-know-n614176

                                          This one played fine here although the commands seem to be missing.

                                          I have hardware acceleration disabled, but in the interest of searching for a clue, I turned it on and got the same result, no video, clicking on the play button does absolutely nothing

                                          With hardware acceleration enabled, check opera://gpu again for any suspect message and also try again to check opera://media-internals/ while trying to watch the videos.

                                          What are your settings for plug-ins in Settings > Websites > Plug-ins?

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                                          • bbildman
                                            bbildman last edited by

                                            Leo, with hardware acceleration enabled, still says No Players with opera://media-internals/

                                            in opera://gpu, what would be a "suspect message?"

                                            I get this under Command Line Arguments::

                                            "Opera\38.0.2220.41\opera.exe" -noautoupdate --ran-launcher --system-dpi-setting=96 --alt-high-dpi-setting=96 --flag-switches-begin --disable-gesture-requirement-for-media-playback --enable-autofill-ignore-autocomplete-off --with-feature:hi-resolution-thumbnails --with-feature:hidpi-speed-dial-tiles --with-feature:personalized-news-start-page --save-page-as-mhtml --show-autofill-type-predictions --flag-switches-end --disable-direct-npapi-requests --use-turbo2 -- http://www.nbcnews.com/news/weather/what-heat-dome-everything-you-need-know-n614176"

                                            And these at the tope of the opera://gpu page::

                                            opera://gpu

                                            Graphics Feature Status

                                            Canvas: Hardware accelerated
                                            Flash: Hardware accelerated
                                            Flash Stage3D: Hardware accelerated
                                            Flash Stage3D Baseline profile: Hardware accelerated
                                            Compositing: Hardware accelerated
                                            Multiple Raster Threads: Enabled
                                            Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
                                            Rasterization: Software only. Hardware acceleration disabled
                                            Video Decode: Software only, hardware acceleration unavailable
                                            Video Encode: Hardware accelerated
                                            WebGL: Hardware accelerated

                                            Driver Bug Workarounds

                                            clear_uniforms_before_first_program_use
                                            disable_d3d11
                                            disable_direct_composition
                                            disable_discard_framebuffer
                                            exit_on_context_lost
                                            force_cube_complete
                                            msaa_is_slow
                                            scalarize_vec_and_mat_constructor_args
                                            texsubimage_faster_than_teximage

                                            Problems Detected

                                            Accelerated video decode interferes with GPU sandbox on older Intel drivers: 180695, 298968, 436968
                                            Disabled Features: accelerated_video_decode
                                            Some drivers are unable to reset the D3D device in the GPU process sandbox
                                            Applied Workarounds: exit_on_context_lost
                                            TexSubImage is faster for full uploads on ANGLE
                                            Applied Workarounds: texsubimage_faster_than_teximage
                                            Clear uniforms before first program use on all platforms: 124764, 349137
                                            Applied Workarounds: clear_uniforms_before_first_program_use
                                            Always rewrite vec/mat constructors to be consistent: 398694
                                            Applied Workarounds: scalarize_vec_and_mat_constructor_args
                                            Old Intel drivers cannot reliably support D3D11: 363721
                                            Applied Workarounds: disable_d3d11
                                            ANGLE crash on glReadPixels from incomplete cube map texture: 518889
                                            Applied Workarounds: force_cube_complete
                                            On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565
                                            Applied Workarounds: msaa_is_slow
                                            Framebuffer discarding can hurt performance on non-tilers: 570897
                                            Applied Workarounds: disable_discard_framebuffer
                                            Direct composition flashes black initially on Win <10: 588588
                                            Applied Workarounds: disable_direct_composition
                                            Accelerated rasterization has been disabled, either via about:flags or command line.
                                            Disabled Features: rasterization
                                            Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
                                            Disabled Features: native_gpu_memory_buffers

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