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    NBCNEWS Videos Do Not Play

    Opera for Windows
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    • leocg
      leocg Moderator Volunteer last edited by

      3 I opened opera://media-internals/ and got this result under "Players" after reloading the NBCNEWS site and got this::
      "Players
      None"

      That's interesting. If i disable Flash, i got a eternal "loading" spin for that video but if enable Flash then the video plays fine.
      However, if you right click on it you will not see any Flash info.

      Do you have Turbo enabled by chance?

      4 Loaded opera://gpu/ and got this, no clue as to how this affects my problem::

      Only thing I've noticed was the lack of hardware acceleration but i don't know if it could cause the issue.

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      • bbildman
        bbildman last edited by

        I checked my plugins and I have three and I have not uninstalled any. Do you know the name of what these other plugins that you had installed were?

        Adobe Flash Player
        Version: 22.0.0.209
        Shockwave Flash 22.0 r0

        Chrome PDF Viewer (2 files)

        Widevine Content Decryption Module

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        • bbildman
          bbildman last edited by

          3 I opened opera://media-internals/ and got this result under "Players" after reloading the NBCNEWS site and got this::
          "Players
          None"

          That's interesting. If i disable Flash, i got a eternal "loading" spin for that video but if enable Flash then the video plays fine.
          However, if you right click on it you will not see any Flash info.
          Do you have Turbo enabled by chance?

          4 Loaded opera://gpu/ and got this, no clue as to how this affects my problem::

          Only thing I've noticed was the lack of hardware acceleration but i don't know if it could cause the issue.

          #1 Disabling Flash gives me the same screen on NBCNEWS, the initial image from the Video with the Play button in the middle, which does not respond. Enabling Flash does exactly the same thing, as if the image is simply an image (photo) and not an entry point for a video to play. When I hover my mouse over the image, it does change into the familiar "pointing hand" but has no effect.

          #2 Right clicking on the image offers the usual "Save Image, Copy Image, etc" - no indication that it is hovering on top of a video file.

          #3 have no idea how to address "hardware acceleration" - my system uses the Intel Media chip and hardware acceleration cannot be turned off or on.

          Still totally perplexed. This issue has been with me for MANY iterations of Opera Blink, when I try this site using Opera 12.17, I get this::

          There is only the play button on a black image, with the flowing notes above it::

          "NBC News works best with JavaScript turned on

          Sorry, this video needs JavaScript turned on"

          Internet Explorer 11 definitely plays the video.

          I have tried switching the user agent to EVERY possibility, and noting works.

          I REALLY want to find out what is going on, as I cannot watch ANY videos from the NBCNEWS site, and all videos from all other sites I visit work perfectly.

          Any help appreciated.

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          • leocg
            leocg Moderator Volunteer last edited by

            So do you have Turbo enabled by chance?

            3 have no idea how to address "hardware acceleration"

            Settings > Browser.

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            • bbildman
              bbildman last edited by

              So do you have Turbo enabled by chance?

              3 have no idea how to address "hardware acceleration"

              Settings > Browser.

              Turbo is disabled.

              I have hardware acceleration disabled, but in the interest of searching for a clue, I turned it on and got the same result, no video, clicking on the play button does absolutely nothing, not even anything that would indicate the click was received by their server. it's as if this were a still image.

              I clicked on NBNEWS "Top Videos" on their home page, got here::

              http://www.nbcnews.com/video

              And clicked on a random video::

              http://www.nbcnews.com/news/weather/what-heat-dome-everything-you-need-know-n614176

              Same result, NONE of the NBCNEWS videos play.

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              • sgunhouse
                sgunhouse Moderator Volunteer last edited by

                This one plays fine - in Flash - here. Yours appears to be HTML5 rather than Flash.

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                • bbildman
                  bbildman last edited by

                  This one plays fine - in Flash - here. Yours appears to be HTML5 rather than Flash.

                  That one also does not play on my system with O 38.0.2220.41, Windows 7.

                  Right clicking on it shows it to be interpreted as an image, not a video

                  Am I the only one who is having this problem?? All the rest of the folks reading this thread can watch the video??

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                  • tayyab2016
                    tayyab2016 last edited by

                    Opera uses the PPAPI Flash

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                    • bbildman
                      bbildman last edited by

                      Opera uses the PPAPI Flash

                      Yes, thank you, the latest Flash PPAPI is installed

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                      • leocg
                        leocg Moderator Volunteer last edited by

                        And clicked on a random video::
                        http://www.nbcnews.com/news/weather/what-heat-dome-everything-you-need-know-n614176

                        This one played fine here although the commands seem to be missing.

                        I have hardware acceleration disabled, but in the interest of searching for a clue, I turned it on and got the same result, no video, clicking on the play button does absolutely nothing

                        With hardware acceleration enabled, check opera://gpu again for any suspect message and also try again to check opera://media-internals/ while trying to watch the videos.

                        What are your settings for plug-ins in Settings > Websites > Plug-ins?

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                        • bbildman
                          bbildman last edited by

                          Leo, with hardware acceleration enabled, still says No Players with opera://media-internals/

                          in opera://gpu, what would be a "suspect message?"

                          I get this under Command Line Arguments::

                          "Opera\38.0.2220.41\opera.exe" -noautoupdate --ran-launcher --system-dpi-setting=96 --alt-high-dpi-setting=96 --flag-switches-begin --disable-gesture-requirement-for-media-playback --enable-autofill-ignore-autocomplete-off --with-feature:hi-resolution-thumbnails --with-feature:hidpi-speed-dial-tiles --with-feature:personalized-news-start-page --save-page-as-mhtml --show-autofill-type-predictions --flag-switches-end --disable-direct-npapi-requests --use-turbo2 -- http://www.nbcnews.com/news/weather/what-heat-dome-everything-you-need-know-n614176"

                          And these at the tope of the opera://gpu page::

                          opera://gpu

                          Graphics Feature Status

                          Canvas: Hardware accelerated
                          Flash: Hardware accelerated
                          Flash Stage3D: Hardware accelerated
                          Flash Stage3D Baseline profile: Hardware accelerated
                          Compositing: Hardware accelerated
                          Multiple Raster Threads: Enabled
                          Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
                          Rasterization: Software only. Hardware acceleration disabled
                          Video Decode: Software only, hardware acceleration unavailable
                          Video Encode: Hardware accelerated
                          WebGL: Hardware accelerated

                          Driver Bug Workarounds

                          clear_uniforms_before_first_program_use
                          disable_d3d11
                          disable_direct_composition
                          disable_discard_framebuffer
                          exit_on_context_lost
                          force_cube_complete
                          msaa_is_slow
                          scalarize_vec_and_mat_constructor_args
                          texsubimage_faster_than_teximage

                          Problems Detected

                          Accelerated video decode interferes with GPU sandbox on older Intel drivers: 180695, 298968, 436968
                          Disabled Features: accelerated_video_decode
                          Some drivers are unable to reset the D3D device in the GPU process sandbox
                          Applied Workarounds: exit_on_context_lost
                          TexSubImage is faster for full uploads on ANGLE
                          Applied Workarounds: texsubimage_faster_than_teximage
                          Clear uniforms before first program use on all platforms: 124764, 349137
                          Applied Workarounds: clear_uniforms_before_first_program_use
                          Always rewrite vec/mat constructors to be consistent: 398694
                          Applied Workarounds: scalarize_vec_and_mat_constructor_args
                          Old Intel drivers cannot reliably support D3D11: 363721
                          Applied Workarounds: disable_d3d11
                          ANGLE crash on glReadPixels from incomplete cube map texture: 518889
                          Applied Workarounds: force_cube_complete
                          On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565
                          Applied Workarounds: msaa_is_slow
                          Framebuffer discarding can hurt performance on non-tilers: 570897
                          Applied Workarounds: disable_discard_framebuffer
                          Direct composition flashes black initially on Win <10: 588588
                          Applied Workarounds: disable_direct_composition
                          Accelerated rasterization has been disabled, either via about:flags or command line.
                          Disabled Features: rasterization
                          Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
                          Disabled Features: native_gpu_memory_buffers

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