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    Free VPN temporarily unavailable on all mac devices

    Opera for Mac
    vpn not working
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    • sgunhouse
      sgunhouse Moderator Volunteer @inputsignwave last edited by

      @inputsignwave If it says temporarily unavailable, then it is a server or network issue. Beyond that, I don't know.

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      • martynhowarth
        martynhowarth @inputsignwave last edited by

        @inputsignwave I've got the same issue with my Macbook. Running Ventura now (was Monterey, but Monterey worked fine).
        Error message highlights a password issue, and I am unable to fully reinstall VPN Pro. Message that has frequently come up is: No VPN credentials available. Please login to Opera Sync

        They have already asked me to go to this Opera URL:
        opera://opera-diagnostics
        and click 'update' in the first column. Not sure if this does anything positive...

        Am currently dealing with Opera tech support Norway to see if there's something further they can assist with. I can always update this if I have further info.

        Hope this helps
        M

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          inputsignwave 1 Reply Last reply
        • inputsignwave
          inputsignwave @martynhowarth last edited by

          @martynhowarth thanks for the reply. If you do find a fix please share. Still the same issue for me on both machines ' vpn temporarily unavailable.. etc'

          Proton vpn works fine on both my machines and all devices on my network so not sure why opera vpn is an issue

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            martynhowarth 1 Reply Last reply
          • wishmylove
            wishmylove last edited by

            I have the same problem and canโ€™t find any solutions.

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              martynhowarth 1 Reply Last reply
            • martynhowarth
              martynhowarth @inputsignwave last edited by

              @inputsignwave According to tech support, received this am, got this response:
              Based on the number of reports we've received recently, there's an ongoing issue at the moment. We're actively exploring all the potential causes, but we don't have specifics yet to share..
              Issue has been escalated at their end according to the msg

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                1 Reply Last reply
              • martynhowarth
                martynhowarth @wishmylove last edited by

                @wishmylove I'll keep this thread posted on whatever Opera tech forward over from hereon ๐Ÿ‘†

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                  wishmylove 1 Reply Last reply
                • wishmylove
                  wishmylove @martynhowarth last edited by

                  @martynhowarth Thank you very much for your help!

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                    1 Reply Last reply
                  • martynhowarth
                    martynhowarth last edited by

                    Just to add here, pls feel free to contact Opera support also - or log a support ticket with them. I think the more users notifying them may at least let them know it's far from an isolated issue. Cheers ๐Ÿ™‚

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                      AsusS5606 1 Reply Last reply
                    • AsusS5606
                      AsusS5606 @martynhowarth last edited by

                      @martynhowarth how to contact opera support, I do not find any email for that

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                        leocg martynhowarth 2 Replies Last reply
                      • leocg
                        leocg Moderator Volunteer @AsusS5606 last edited by

                        @AsusS5606 There isn't support by email.

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                          martynhowarth 1 Reply Last reply
                        • martynhowarth
                          martynhowarth @leocg last edited by

                          @leocg I do have a general VPN Pro support email address from Opera, however I think the proper channel is to log a support ticket first. Then at least this is logged in their database etc

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                            leocg 1 Reply Last reply
                          • martynhowarth
                            martynhowarth @AsusS5606 last edited by

                            @AsusS5606 I have a support email for Opera, but best to get a support ticket logged with them first imo. They do pick them up and respond usually within a working day

                            https://operavpnpro.freshdesk.com/support/home

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                            • leocg
                              leocg Moderator Volunteer @martynhowarth last edited by

                              @martynhowarth I don't think this topic is about problems with VPN Pro

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                                martynhowarth 1 Reply Last reply
                              • martynhowarth
                                martynhowarth @leocg last edited by

                                @leocg apologies if this is an incorrect thread - no one has stipulated which version, free or pro. I should have really asked the OP! ๐Ÿ™‚

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                                • wishmylove
                                  wishmylove last edited by

                                  I received a reply from support:

                                  Based on the number of reports we've received recently, there's an ongoing issue at the moment. We're actively exploring all the potential causes, but we don't have specifics yet to share.

                                  The issue was already escalated to our Technical team for further investigation. We'll get back to you when we have an update.

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                                    martynhowarth 1 Reply Last reply
                                  • martynhowarth
                                    martynhowarth @wishmylove last edited by

                                    @wishmylove Yes, this is the same message I received. May I ask, is the issue with standard VPN, or VPN Pro?

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                                      inputsignwave wishmylove 2 Replies Last reply
                                    • inputsignwave
                                      inputsignwave @martynhowarth last edited by

                                      @martynhowarth mine is just the standard VPN.

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                                      • wishmylove
                                        wishmylove @martynhowarth last edited by

                                        @martynhowarth I have a 1-year Pro subscription, but it hasnโ€™t been working for almost two weeks now.

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