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    Do more on the web, with a fast and secure browser!

    Download Opera browser with:

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    Free VPN temporarily unavailable on all mac devices

    Opera for Mac
    vpn not working
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    • AsusS5606
      AsusS5606 @martynhowarth last edited by

      @martynhowarth how to contact opera support, I do not find any email for that

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        leocg martynhowarth 2 Replies Last reply
      • leocg
        leocg Moderator Volunteer @AsusS5606 last edited by

        @AsusS5606 There isn't support by email.

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          martynhowarth 1 Reply Last reply
        • martynhowarth
          martynhowarth @leocg last edited by

          @leocg I do have a general VPN Pro support email address from Opera, however I think the proper channel is to log a support ticket first. Then at least this is logged in their database etc

          Reply Quote 0
            leocg 1 Reply Last reply
          • martynhowarth
            martynhowarth @AsusS5606 last edited by

            @AsusS5606 I have a support email for Opera, but best to get a support ticket logged with them first imo. They do pick them up and respond usually within a working day

            https://operavpnpro.freshdesk.com/support/home

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              1 Reply Last reply
            • leocg
              leocg Moderator Volunteer @martynhowarth last edited by

              @martynhowarth I don't think this topic is about problems with VPN Pro

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                martynhowarth 1 Reply Last reply
              • martynhowarth
                martynhowarth @leocg last edited by

                @leocg apologies if this is an incorrect thread - no one has stipulated which version, free or pro. I should have really asked the OP! 🙂

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                  1 Reply Last reply
                • wishmylove
                  wishmylove last edited by

                  I received a reply from support:

                  Based on the number of reports we've received recently, there's an ongoing issue at the moment. We're actively exploring all the potential causes, but we don't have specifics yet to share.

                  The issue was already escalated to our Technical team for further investigation. We'll get back to you when we have an update.

                  Reply Quote 0
                    martynhowarth 1 Reply Last reply
                  • martynhowarth
                    martynhowarth @wishmylove last edited by

                    @wishmylove Yes, this is the same message I received. May I ask, is the issue with standard VPN, or VPN Pro?

                    Reply Quote 0
                      inputsignwave wishmylove 2 Replies Last reply
                    • inputsignwave
                      inputsignwave @martynhowarth last edited by

                      @martynhowarth mine is just the standard VPN.

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                        martynhowarth 1 Reply Last reply
                      • wishmylove
                        wishmylove @martynhowarth last edited by

                        @martynhowarth I have a 1-year Pro subscription, but it hasn’t been working for almost two weeks now.

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                          martynhowarth 1 Reply Last reply
                        • martynhowarth
                          martynhowarth @inputsignwave last edited by

                          @inputsignwave I'm wondering if this is a similar issue to the one with Pro. I have no issue running standard free VPN, but just need to quit the Pro app from the menu bar first and log out of my Opera account

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                          • oilnc
                            oilnc @inputsignwave last edited by

                            @inputsignwave its on windows as well

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                            • carlbidwell
                              carlbidwell last edited by

                              Yep, I’m seeing the same issue on my Mac. Seems like a server-side problem, hopefully Opera rolls out a fix soon. In the meantime, anyone found a good temporary workaround?

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                                1 Reply Last reply
                              • martynhowarth
                                martynhowarth @wishmylove last edited by

                                @wishmylove exactly same here. I'm still waiting on response from Opera support but can keep you posted... 👍

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                                • martynhowarth
                                  martynhowarth last edited by

                                  Hi all, VPN Pro now fully working on my Macbook. I haven't made any changes, except log off from Opera account, Quit VPN Pro - and then open the free standard VPN. Then, from here, logged back into Opera and opened up VPN Pro..

                                  Reply Quote 0
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