Hacked Account

[hopkinsthemovie]

hopkinsthemovie @leocg last edited by

@leocg Mozilla has a data request form, Opera should too.

[leocg]

leocg Moderator Volunteer @hopkinsthemovie last edited by

@hopkinsthemovie And they have it for deleted data? Or it's just for the current data, like many other services have?

[hopkinsthemovie]

hopkinsthemovie @leocg last edited by

@leocg I have yet to confirm if Opera has such a request feature. On top of that, I can't even access sync.opera.com to see if my passwords are archived there.

[leocg]

leocg Moderator Volunteer @hopkinsthemovie last edited by

@hopkinsthemovie And why you can't access the page?

[hopkinsthemovie]

hopkinsthemovie @leocg last edited by

@leocg I get this error message:

This page isn’t working
If the problem continues, contact the site owner.

HTTP ERROR 400

[leocg]

leocg Moderator Volunteer @hopkinsthemovie last edited by

@hopkinsthemovie Do you get the same in other browsers? Seems a server issue.

[hopkinsthemovie]

hopkinsthemovie @leocg last edited by

@leocg I get that same issue with other browsers.

[hopkinsthemovie]

hopkinsthemovie last edited by

And now, I am able to view the sync page, showing I still have the 26 saved passwords on there, but they are encrypted.

[leocg]

leocg Moderator Volunteer @hopkinsthemovie last edited by

@hopkinsthemovie Now login to Sync (the service, not that web page), so that your data, including the passwords, can be synced and used.

[hopkinsthemovie]

hopkinsthemovie @leocg last edited by

@leocg However, I forgot my passphrase.

[leocg]

leocg Moderator Volunteer @hopkinsthemovie last edited by

@hopkinsthemovie Then the only way would be resetting it and your synced data.

[hopkinsthemovie]

hopkinsthemovie @leocg last edited by

@leocg I do not want to lose my only chance at recovering the synced data.

[hopkinsthemovie]

hopkinsthemovie last edited by

There should at least be a way to download my encrypted passwords from Opera Sync.

[sgunhouse]

sgunhouse Moderator Volunteer @hopkinsthemovie last edited by

@hopkinsthemovie You couldn't read them without the right password anyway.

[hopkinsthemovie]

hopkinsthemovie @sgunhouse last edited by

@sgunhouse It's either my passphrase or my previous account password that can be used. However, I have forgotten both.

[hopkinsthemovie]

hopkinsthemovie last edited by

There needs to be another way to access those encrypted passwords so as to recover them.

[leocg]

leocg Moderator Volunteer @hopkinsthemovie last edited by

@hopkinsthemovie There isn't and, most probably, there won't be for security reasons.

[hopkinsthemovie]

hopkinsthemovie @leocg last edited by

@leocg I request my passphrase to be emailed to me, using the email address associated with my Opera account.

[leocg]

leocg Moderator Volunteer @hopkinsthemovie last edited by

@hopkinsthemovie Here is not the place for such request. You can try using this page or their social networks to make your request but, as I said, they probably won't be able to help you not only for security and privacy reasons but also because the don't have access to your passphrase.

[hopkinsthemovie]

hopkinsthemovie @leocg last edited by

@leocg I previously submitted a form and still waiting to hear a response from it.