Hacked Account

[hopkinsthemovie]

hopkinsthemovie last edited by

Two days ago, my Opera account was hacked, in which the hacker erased all of my sync data, including bookmarks and passwords. I want to recover all of that without having to do so manually.

[leocg]

leocg Moderator Volunteer @hopkinsthemovie last edited by

@hopkinsthemovie change your password, enable the second factor authenticator and login to sync again. Your data should be synced to the servers again.

The data that was removed from the servers can`t be recovered.

[InetSoft]

InetSoft @hopkinsthemovie last edited by

@hopkinsthemovie Why do you think they did that?

[hopkinsthemovie]

hopkinsthemovie @leocg last edited by

@leocg I have since changed my password, but still have lost my bookmarks and passwords, which I intend to recover. I don't have the time to manually re-enter all of that.

[leocg]

leocg Moderator Volunteer @hopkinsthemovie last edited by leocg

@hopkinsthemovie The data on your Opera installations should still be their on your devices. If that is not the case, you will have to manually add it.

[hopkinsthemovie]

hopkinsthemovie @leocg last edited by

@leocg Nobody has time to manually re-enter every single password. There should be a way to revert those changes so that I get my passwords back.

[leocg]

leocg Moderator Volunteer @hopkinsthemovie last edited by

@hopkinsthemovie For that and other reasons, it's important to always have a backup of crucial data.

By the way, the only way to remove data from your Opera installations is by doing it locally.

[hopkinsthemovie]

hopkinsthemovie @leocg last edited by

@leocg Mozilla has a data request form, Opera should too.

[leocg]

leocg Moderator Volunteer @hopkinsthemovie last edited by

@hopkinsthemovie And they have it for deleted data? Or it's just for the current data, like many other services have?

[hopkinsthemovie]

hopkinsthemovie @leocg last edited by

@leocg I have yet to confirm if Opera has such a request feature. On top of that, I can't even access sync.opera.com to see if my passwords are archived there.

[leocg]

leocg Moderator Volunteer @hopkinsthemovie last edited by

@hopkinsthemovie And why you can't access the page?

[hopkinsthemovie]

hopkinsthemovie @leocg last edited by

@leocg I get this error message:

This page isn’t working
If the problem continues, contact the site owner.

HTTP ERROR 400

[leocg]

leocg Moderator Volunteer @hopkinsthemovie last edited by

@hopkinsthemovie Do you get the same in other browsers? Seems a server issue.

[hopkinsthemovie]

hopkinsthemovie @leocg last edited by

@leocg I get that same issue with other browsers.

[hopkinsthemovie]

hopkinsthemovie last edited by

And now, I am able to view the sync page, showing I still have the 26 saved passwords on there, but they are encrypted.

[leocg]

leocg Moderator Volunteer @hopkinsthemovie last edited by

@hopkinsthemovie Now login to Sync (the service, not that web page), so that your data, including the passwords, can be synced and used.

[hopkinsthemovie]

hopkinsthemovie @leocg last edited by

@leocg However, I forgot my passphrase.

[leocg]

leocg Moderator Volunteer @hopkinsthemovie last edited by

@hopkinsthemovie Then the only way would be resetting it and your synced data.

[hopkinsthemovie]

hopkinsthemovie @leocg last edited by

@leocg I do not want to lose my only chance at recovering the synced data.

[hopkinsthemovie]

hopkinsthemovie last edited by

There should at least be a way to download my encrypted passwords from Opera Sync.