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    • leocg
      leocg Moderator Volunteer @hopkinsthemovie last edited by

      @hopkinsthemovie For that and other reasons, it's important to always have a backup of crucial data.

      By the way, the only way to remove data from your Opera installations is by doing it locally.

      Reply Quote 0
        hopkinsthemovie 1 Reply Last reply
      • hopkinsthemovie
        hopkinsthemovie @leocg last edited by

        @leocg Mozilla has a data request form, Opera should too.

        Reply Quote 0
          leocg 1 Reply Last reply
        • leocg
          leocg Moderator Volunteer @hopkinsthemovie last edited by

          @hopkinsthemovie And they have it for deleted data? Or it's just for the current data, like many other services have?

          Reply Quote 0
            hopkinsthemovie 1 Reply Last reply
          • hopkinsthemovie
            hopkinsthemovie @leocg last edited by

            @leocg I have yet to confirm if Opera has such a request feature. On top of that, I can't even access sync.opera.com to see if my passwords are archived there.

            Reply Quote 0
              leocg 1 Reply Last reply
            • leocg
              leocg Moderator Volunteer @hopkinsthemovie last edited by

              @hopkinsthemovie And why you can't access the page?

              Reply Quote 0
                hopkinsthemovie 1 Reply Last reply
              • hopkinsthemovie
                hopkinsthemovie @leocg last edited by

                @leocg I get this error message:

                This page isn’t working
                If the problem continues, contact the site owner.

                HTTP ERROR 400

                Reply Quote 0
                  leocg 1 Reply Last reply
                • leocg
                  leocg Moderator Volunteer @hopkinsthemovie last edited by

                  @hopkinsthemovie Do you get the same in other browsers? Seems a server issue.

                  Reply Quote 0
                    hopkinsthemovie 1 Reply Last reply
                  • hopkinsthemovie
                    hopkinsthemovie @leocg last edited by

                    @leocg I get that same issue with other browsers.

                    Reply Quote 0
                      1 Reply Last reply
                    • hopkinsthemovie
                      hopkinsthemovie last edited by

                      And now, I am able to view the sync page, showing I still have the 26 saved passwords on there, but they are encrypted.

                      Reply Quote 0
                        leocg 1 Reply Last reply
                      • leocg
                        leocg Moderator Volunteer @hopkinsthemovie last edited by

                        @hopkinsthemovie Now login to Sync (the service, not that web page), so that your data, including the passwords, can be synced and used.

                        Reply Quote 0
                          hopkinsthemovie 1 Reply Last reply
                        • hopkinsthemovie
                          hopkinsthemovie @leocg last edited by

                          @leocg However, I forgot my passphrase.

                          Reply Quote 0
                            leocg 1 Reply Last reply
                          • leocg
                            leocg Moderator Volunteer @hopkinsthemovie last edited by

                            @hopkinsthemovie Then the only way would be resetting it and your synced data.

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                              hopkinsthemovie 1 Reply Last reply
                            • hopkinsthemovie
                              hopkinsthemovie @leocg last edited by

                              @leocg I do not want to lose my only chance at recovering the synced data.

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                                1 Reply Last reply
                              • hopkinsthemovie
                                hopkinsthemovie last edited by

                                There should at least be a way to download my encrypted passwords from Opera Sync.

                                Reply Quote 0
                                  sgunhouse 1 Reply Last reply
                                • sgunhouse
                                  sgunhouse Moderator Volunteer @hopkinsthemovie last edited by

                                  @hopkinsthemovie You couldn't read them without the right password anyway.

                                  Reply Quote 0
                                    hopkinsthemovie 1 Reply Last reply
                                  • hopkinsthemovie
                                    hopkinsthemovie @sgunhouse last edited by

                                    @sgunhouse It's either my passphrase or my previous account password that can be used. However, I have forgotten both.

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                                      1 Reply Last reply
                                    • hopkinsthemovie
                                      hopkinsthemovie last edited by

                                      There needs to be another way to access those encrypted passwords so as to recover them.

                                      Reply Quote 0
                                        leocg 1 Reply Last reply
                                      • leocg
                                        leocg Moderator Volunteer @hopkinsthemovie last edited by

                                        @hopkinsthemovie There isn't and, most probably, there won't be for security reasons.

                                        Reply Quote 0
                                          hopkinsthemovie 1 Reply Last reply
                                        • hopkinsthemovie
                                          hopkinsthemovie @leocg last edited by

                                          @leocg I request my passphrase to be emailed to me, using the email address associated with my Opera account.

                                          Reply Quote 0
                                            leocg 1 Reply Last reply
                                          • leocg
                                            leocg Moderator Volunteer @hopkinsthemovie last edited by

                                            @hopkinsthemovie Here is not the place for such request. You can try using this page or their social networks to make your request but, as I said, they probably won't be able to help you not only for security and privacy reasons but also because the don't have access to your passphrase.

                                            Reply Quote 0
                                              hopkinsthemovie 1 Reply Last reply
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