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    • leocg
      leocg Moderator Volunteer @hopkinsthemovie last edited by

      @hopkinsthemovie And they have it for deleted data? Or it's just for the current data, like many other services have?

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        hopkinsthemovie 1 Reply Last reply
      • hopkinsthemovie
        hopkinsthemovie @leocg last edited by

        @leocg I have yet to confirm if Opera has such a request feature. On top of that, I can't even access sync.opera.com to see if my passwords are archived there.

        Reply Quote 0
          leocg 1 Reply Last reply
        • leocg
          leocg Moderator Volunteer @hopkinsthemovie last edited by

          @hopkinsthemovie And why you can't access the page?

          Reply Quote 0
            hopkinsthemovie 1 Reply Last reply
          • hopkinsthemovie
            hopkinsthemovie @leocg last edited by

            @leocg I get this error message:

            This page isn’t working
            If the problem continues, contact the site owner.

            HTTP ERROR 400

            Reply Quote 0
              leocg 1 Reply Last reply
            • leocg
              leocg Moderator Volunteer @hopkinsthemovie last edited by

              @hopkinsthemovie Do you get the same in other browsers? Seems a server issue.

              Reply Quote 0
                hopkinsthemovie 1 Reply Last reply
              • hopkinsthemovie
                hopkinsthemovie @leocg last edited by

                @leocg I get that same issue with other browsers.

                Reply Quote 0
                  1 Reply Last reply
                • hopkinsthemovie
                  hopkinsthemovie last edited by

                  And now, I am able to view the sync page, showing I still have the 26 saved passwords on there, but they are encrypted.

                  Reply Quote 0
                    leocg 1 Reply Last reply
                  • leocg
                    leocg Moderator Volunteer @hopkinsthemovie last edited by

                    @hopkinsthemovie Now login to Sync (the service, not that web page), so that your data, including the passwords, can be synced and used.

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                      hopkinsthemovie 1 Reply Last reply
                    • hopkinsthemovie
                      hopkinsthemovie @leocg last edited by

                      @leocg However, I forgot my passphrase.

                      Reply Quote 0
                        leocg 1 Reply Last reply
                      • leocg
                        leocg Moderator Volunteer @hopkinsthemovie last edited by

                        @hopkinsthemovie Then the only way would be resetting it and your synced data.

                        Reply Quote 0
                          hopkinsthemovie 1 Reply Last reply
                        • hopkinsthemovie
                          hopkinsthemovie @leocg last edited by

                          @leocg I do not want to lose my only chance at recovering the synced data.

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                            1 Reply Last reply
                          • hopkinsthemovie
                            hopkinsthemovie last edited by

                            There should at least be a way to download my encrypted passwords from Opera Sync.

                            Reply Quote 0
                              sgunhouse 1 Reply Last reply
                            • sgunhouse
                              sgunhouse Moderator Volunteer @hopkinsthemovie last edited by

                              @hopkinsthemovie You couldn't read them without the right password anyway.

                              Reply Quote 0
                                hopkinsthemovie 1 Reply Last reply
                              • hopkinsthemovie
                                hopkinsthemovie @sgunhouse last edited by

                                @sgunhouse It's either my passphrase or my previous account password that can be used. However, I have forgotten both.

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                                  1 Reply Last reply
                                • hopkinsthemovie
                                  hopkinsthemovie last edited by

                                  There needs to be another way to access those encrypted passwords so as to recover them.

                                  Reply Quote 0
                                    leocg 1 Reply Last reply
                                  • leocg
                                    leocg Moderator Volunteer @hopkinsthemovie last edited by

                                    @hopkinsthemovie There isn't and, most probably, there won't be for security reasons.

                                    Reply Quote 0
                                      hopkinsthemovie 1 Reply Last reply
                                    • hopkinsthemovie
                                      hopkinsthemovie @leocg last edited by

                                      @leocg I request my passphrase to be emailed to me, using the email address associated with my Opera account.

                                      Reply Quote 0
                                        leocg 1 Reply Last reply
                                      • leocg
                                        leocg Moderator Volunteer @hopkinsthemovie last edited by

                                        @hopkinsthemovie Here is not the place for such request. You can try using this page or their social networks to make your request but, as I said, they probably won't be able to help you not only for security and privacy reasons but also because the don't have access to your passphrase.

                                        Reply Quote 0
                                          hopkinsthemovie 1 Reply Last reply
                                        • hopkinsthemovie
                                          hopkinsthemovie @leocg last edited by

                                          @leocg I previously submitted a form and still waiting to hear a response from it.

                                          Reply Quote 0
                                            1 Reply Last reply
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