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    Hacked Account

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    • InetSoft
      InetSoft @hopkinsthemovie last edited by

      @hopkinsthemovie Why do you think they did that?

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        1 Reply Last reply
      • hopkinsthemovie
        hopkinsthemovie @leocg last edited by

        @leocg I have since changed my password, but still have lost my bookmarks and passwords, which I intend to recover. I don't have the time to manually re-enter all of that.

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          leocg 1 Reply Last reply
        • leocg
          leocg Moderator Volunteer @hopkinsthemovie last edited by leocg

          @hopkinsthemovie The data on your Opera installations should still be their on your devices. If that is not the case, you will have to manually add it.

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            hopkinsthemovie 1 Reply Last reply
          • hopkinsthemovie
            hopkinsthemovie @leocg last edited by

            @leocg Nobody has time to manually re-enter every single password. There should be a way to revert those changes so that I get my passwords back.

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              leocg 1 Reply Last reply
            • leocg
              leocg Moderator Volunteer @hopkinsthemovie last edited by

              @hopkinsthemovie For that and other reasons, it's important to always have a backup of crucial data.

              By the way, the only way to remove data from your Opera installations is by doing it locally.

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                hopkinsthemovie 1 Reply Last reply
              • hopkinsthemovie
                hopkinsthemovie @leocg last edited by

                @leocg Mozilla has a data request form, Opera should too.

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                  leocg 1 Reply Last reply
                • leocg
                  leocg Moderator Volunteer @hopkinsthemovie last edited by

                  @hopkinsthemovie And they have it for deleted data? Or it's just for the current data, like many other services have?

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                    hopkinsthemovie 1 Reply Last reply
                  • hopkinsthemovie
                    hopkinsthemovie @leocg last edited by

                    @leocg I have yet to confirm if Opera has such a request feature. On top of that, I can't even access sync.opera.com to see if my passwords are archived there.

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                      leocg 1 Reply Last reply
                    • leocg
                      leocg Moderator Volunteer @hopkinsthemovie last edited by

                      @hopkinsthemovie And why you can't access the page?

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                        hopkinsthemovie 1 Reply Last reply
                      • hopkinsthemovie
                        hopkinsthemovie @leocg last edited by

                        @leocg I get this error message:

                        This page isn’t working
                        If the problem continues, contact the site owner.

                        HTTP ERROR 400

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                          leocg 1 Reply Last reply
                        • leocg
                          leocg Moderator Volunteer @hopkinsthemovie last edited by

                          @hopkinsthemovie Do you get the same in other browsers? Seems a server issue.

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                            hopkinsthemovie 1 Reply Last reply
                          • hopkinsthemovie
                            hopkinsthemovie @leocg last edited by

                            @leocg I get that same issue with other browsers.

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                            • hopkinsthemovie
                              hopkinsthemovie last edited by

                              And now, I am able to view the sync page, showing I still have the 26 saved passwords on there, but they are encrypted.

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                                leocg 1 Reply Last reply
                              • leocg
                                leocg Moderator Volunteer @hopkinsthemovie last edited by

                                @hopkinsthemovie Now login to Sync (the service, not that web page), so that your data, including the passwords, can be synced and used.

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                                  hopkinsthemovie 1 Reply Last reply
                                • hopkinsthemovie
                                  hopkinsthemovie @leocg last edited by

                                  @leocg However, I forgot my passphrase.

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                                    leocg 1 Reply Last reply
                                  • leocg
                                    leocg Moderator Volunteer @hopkinsthemovie last edited by

                                    @hopkinsthemovie Then the only way would be resetting it and your synced data.

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                                      hopkinsthemovie 1 Reply Last reply
                                    • hopkinsthemovie
                                      hopkinsthemovie @leocg last edited by

                                      @leocg I do not want to lose my only chance at recovering the synced data.

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                                        1 Reply Last reply
                                      • hopkinsthemovie
                                        hopkinsthemovie last edited by

                                        There should at least be a way to download my encrypted passwords from Opera Sync.

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                                          sgunhouse 1 Reply Last reply
                                        • sgunhouse
                                          sgunhouse Moderator Volunteer @hopkinsthemovie last edited by

                                          @hopkinsthemovie You couldn't read them without the right password anyway.

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                                            hopkinsthemovie 1 Reply Last reply
                                          • hopkinsthemovie
                                            hopkinsthemovie @sgunhouse last edited by

                                            @sgunhouse It's either my passphrase or my previous account password that can be used. However, I have forgotten both.

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                                              1 Reply Last reply
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