Opera doesn't update in any of the channel for about a year
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burnout426 Volunteer last edited by
@smokofenek said in Opera doesn't update in any of the channel for about a year:
Stupid question. But how do I create a new account on Windows 10?
Start button -> Settings -> Accounts -> Family & other users -> Add someone else to this PC -> I don't have this person's sign-in information -> add a user without a Microsoft account -> type
operatest
in the "Who's going to use this PC?" field, click Next.Then, close down your programs, click the start button, click your username, click "sign out", then, sign into the new account.
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burnout426 Volunteer last edited by burnout426
@burnout426 said in Opera doesn't update in any of the channel for about a year:
Family & other users
After the account is created, in "Family & other users", you can click the new username and click "change account type" if you want to change it an administrator account. First though, try the account as is. You can download the Opera installer, launch it, click "options", set "install for" to "current user", where "install path" defaults to "C:\Users\operatest\AppData\Local\Programs\Opera". uncheck "make Opera the default browser and uncheck import.
Then, you can just test Opera that way. And/or, you can launch the installer, click "options", set "install path" to a folder on your desktop, set "install for" to "standalone installation" and install. Then, you can test that way too if you want.
Neither of those ways will interfere with your normal account.
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burnout426 Volunteer last edited by
@smokofenek said in Opera doesn't update in any of the channel for about a year:
And currently I have i7-10700K.
Okay. You're good there for sure.
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leocg Moderator Volunteer last edited by
@smokofenek I guess that access to the auto update server being blocked can be discarded.
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leocg Moderator Volunteer last edited by
@smokofenek I would download and install the latest version and check how it behaves in the next updates.
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smokofenek last edited by
@burnout426 Okay, I just did that and... it worked on new user. I tried (earlier and now) to change Opera language to polish, but didn't work. I don't really want to change Windows language, as because I google things up (about Windows), I can find what they are about. Because if they tell me to type english name of the service and I use polish... then it can be called compeltely different. But, yeah... new installation on new user make Opera works just fine.
I used local non-admin account to do that. And that way Opera update worked as intended. it checked and said there is no updates.
I didn't change any setting in the instaler. It installed Opera in AppData or something, whithout me changing anything.
@leocg Well, I am using the newest Opera since 75 came out. 75.0.3969.93. Downloaded it few days ago, then made this forum thread.
So what could it possibly mean if standalone Opera in standard path make it work? And Windows was in polish I think, by default. Does it mean that it's path error? it's really a shame if it is, because I wanted to have standalone path for browsers. However most of them doesn't allow to change path anyway... From my 19 browsers, only Opera and Vivaldi allowed me to chose a path. All Chromes, Braves, Firefox, IE and Edge didn't.
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leocg Moderator Volunteer last edited by
@smokofenek If only the standalone installation works, then there should be something wrong with the current installation.
It could be a broken profile, for example. However, since you have multiple installations and all have problems, I guess it may not be the problem.It can also be an issue with Opera not being able to write in the current installation and profile directories.
It may be other things too.
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burnout426 Volunteer last edited by
I created an "operatest" (administrator) user account on Windows 10 and logged into it. I downloaded the Opera Stable installer, launched it, clicked "options", set "install path" to "D:\Browsers\Opera Test", set "install for" to "current user" (the default), unchecked "make Opera default browser", and installed.
No problems with updating there.
I then changed the location of the desktop for the user to "D:\Desktop" and started Opera.
No problems with checking for updates there.
I then changed the location of the downloads folder for the user to "D:\Downloads" (just to see), started Opera and checked that it was using that path as the downloads folder.
No problems with checking for updates there.
So, at least in my case with a fresh Windows user account (local), and fresh Opera installation (current version) with fresh Opera profile, Opera and the desktop on D:\ instead of the default locations on C: works fine.
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smokofenek last edited by
@leocg @burnout426
So if everything works fine in the same conditions, what else can it be? This is all ridiculous. It's against any kind of logic I feel like it will never change to normal. -
burnout426 Volunteer last edited by
@smokofenek I'm going to try an operatest account with the same conditions but signed into a Microsoft account instead of just being local to see if it makes a difference. Will let you know.
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burnout426 Volunteer last edited by
@burnout426 Okay. No problem when using a Microsoft account either (whether the desktop was at C:\Desktop or D:\Desktop).
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burnout426 Volunteer last edited by
Can you goto "Start button -> Settings -> Accounts -> Family & other users" and make sure your main account is not part of a family. Your user should just be listed under "other users" and not at the top as part of a family.
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donq last edited by donq
@smokofenek said in Opera doesn't update in any of the channel for about a year:
[18268:18196:0328/124622.785:148988937:ERROR:autoupdate_checker.cc(371)] COM init failed [18268:18196:0328/124622.785:148988937:ERROR:autoupdate_checker.cc(330)] Unable to acquire locks! Download: true, metric: false [18268:18196:0328/124622.785:148988937:ERROR:autoupdate_checker.cc(134)] Unable to prepare update checker runtime.
Have you reported this as bug to Opera? They may actually know, what kind of COM init does fail or something.
I would think that this is permissions or other configuration issue (because your test user account did work), but reading all the tread I have got almost no ideas - everything is already attempted.
I would try to set your Opera program folders security to Full Access for Everyone (of course not permanently) - this should remove all access blocking; I have solved some strange problems this way (I mean I have narrowed search field, not kept folders fully open).Have you looked at windows event log? This sometimes (not often, but happens) contains clues about what may have gone wrong, esp with COM components.
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burnout426 Volunteer last edited by
@donq said in Opera doesn't update in any of the channel for about a year:
Have you reported this as bug to Opera? They may actually know, what kind of COM init does fail or something.
I've asked internally about this , but haven't gotten a response yet.
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smokofenek last edited by smokofenek
@burnout426 How do I know if I am part of a family? By having other accounts listed in "family members"? Then I don't have any other accounts other than the test one, that is set as Other user.
@donq That's why it doesn't make sense. Everything works in the same conditions on another account.
But when i tried to give permissions to all users it give me error popup. "Failed to enumerate objects in the container. Access is denied.". Though it seems the permissions has been granted anyway. But Opera still doesn't allow me to check updates. Oh, it was very different folder. I mean, the browsers but folder of Old Opera (not current line). Opera 12.18
Also no... I didn't read Windows event logs because I have no idea how to read them and I don't really know if we are even saying about the same log. You mean Event viewer? It's too complicated to know what's going on here.
Also, I'm not sure, but could it be because I could have turn on something like "Opera schedule autoupdate" things? I may have done it in the past. But I don't even know where to enable it if I did. I know Opera used to have something like that. Oh, I have found it. In Task Scheduler. And all of them were Ready. I set it as Running. Though it still doesn't do anything.
I really have no clue what's happening.
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burnout426 Volunteer last edited by
@smokofenek said in Opera doesn't update in any of the channel for about a year:
@burnout426 How do I know if I am part of a family? By having other accounts listed in "family members"?
Yes.
Then I don't have any other accounts other than the test one, that is set as Other user.
Okay.
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burnout426 Volunteer last edited by
@smokofenek said in Opera doesn't update in any of the channel for about a year:
Also no... I didn't read Windows event logs because I have no idea how to read them and I don't really know if we are even saying about the same log. You mean Event viewer? It's too complicated to know what's going on here.
In Event Viewer, under Windows Logs/Application, click "find" in the pane all the way to the right and search for
opera.exe
. If it find an entry, read the general information at least and see if anything stands out that's related to updating. Then, hit F3 to find the next search result. Repeat until the search wraps around. Then, do a new search forlauncher.exe
.There might not be anything that stands out, and you might not really understand anything in the event. But, it's worth a try.
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burnout426 Volunteer last edited by
@smokofenek said in Opera doesn't update in any of the channel for about a year:
Also, I'm not sure, but could it be because I could have turn on something like "Opera schedule autoupdate" things?
Not really sure. All the crazy stuff in https://forums.opera.com/post/246722 would rule that out as the problem.
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smokofenek last edited by
@burnout426 It found something, shall I copy it there? It says the source is from Windows Error Reporting, some fault bucket, it shows attached files from AppData and ProgramData. And it finds multiple things with same things shown, but files in AppData\Local\Temp has different .tmp filename (and it's a folder called like that). The errors are very same, but the Opera version is different. The temp files doesn't exist. Tried to go to that folder but the last folder I can go from the path is \Temp, because the RDR5849.tmp folder doesn't exist. Maybe because I cleaned things recently from my PC and it cleans temporary files too. Okay, I just copy the content of that log there:
Fault bucket 1641447264806674071, type 5 Event Name: RADAR_PRE_LEAK_64 Response: Not available Cab Id: 0 Problem signature: P1: opera.exe P2: 75.0.3969.93 P3: 10.0.19042.2.0.0 P4: P5: P6: P7: P8: P9: P10: Attached files: \\?\C:\Users\Mateusz\AppData\Local\Temp\RDR5849.tmp\empty.txt \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER584A.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER585B.tmp.xml These files may be available here: Analysis symbol: Rechecking for solution: 0 Report Id: 65c00c43-cae5-4212-82ba-65c9153fa34b Report Status: 268435456 Hashed bucket: c55469168935a0fd26c7979730569e97 Cab Guid: 0
I hope this will help in anything... Google says the RADAR_PRE_LEAK_64 is memory leak, but it doesn't make sense for the problem. Why would memory leak if happened would affect autoupdate, while Opera actually works pretty fine except that update issue.
This is the log of the newest event, though it shown more than one and all of them were similar, just different temp file and Opera version. But it seems it's one per version I used. Since 73 I only updated Opera when new version came. Before that, I had few 72 Operas etc. The last one is for 71. There is no more logs there.
Now for the launcher.exe... It seems it doesn't find anything.
opera_autoupdate.exe shows APPCRASH as an event name.
Fault bucket 1557648141196704492, type 4Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: opera_autoupdate.exe P2: 0.0.0.0 P3: 6058ea05 P4: opera_autoupdate.exe P5: 0.0.0.0 P6: 6058ea05 P7: c0000005 P8: 000000000014d4df P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3149.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3198.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER31A9.tmp.xml These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_opera_autoupdate_7c1fc6f2c63e471372b15415f47b7ee9bd4976_d25185e8_952a7778-c06e-4442-8582-862547db1280 Analysis symbol: Rechecking for solution: 0 Report Id: d011d766-a7ce-4bba-b5f2-ae66f3bf4e69 Report Status: 268435456 Hashed bucket: 745d046f01b321a3159de0bb4d13baec Cab Guid: 0
Then I've got this as a next one
Faulting application name: opera_autoupdate.exe, version: 0.0.0.0, time stamp: 0x6058ea05 Faulting module name: opera_autoupdate.exe, version: 0.0.0.0, time stamp: 0x6058ea05 Exception code: 0xc0000005 Fault offset: 0x000000000014d4df Faulting process id: 0x48f8 Faulting application start time: 0x01d722f90adf7262 Faulting application path: F:\Opera\75.0.3969.93\opera_autoupdate.exe Faulting module path: F:\Opera\75.0.3969.93\opera_autoupdate.exe Report Id: d011d766-a7ce-4bba-b5f2-ae66f3bf4e69 Faulting package full name: Faulting package-relative application ID:
F:\ was my usb stick, when You told me to install it as standalone. But other than that it doesn't find anything more than those with opera_autoupdate.exe
About uninstalling Operas. As I told before, this is the one thing I won't do. Just because I did that once and my speeddial or tabs (don't recall) was cleared. I fear this bug can occur twice. And with so many tabs I should check out, i can't risk losing them. Unless there is a way to save them as a file and then back up from that files. But I must be sure that I can get speeddials, tabs and search engines, because those are things I don't want to lose. Especially that search engines are not available in sync either and I use like 50 or more search engines for many many stuff. And I really use them regularly. Like Google translate from my language to dozen of other languages and from those languages back to my and this is already many search engines.
Pinging the autoupdate.geo.opera.com didn't show any errrors. 0% loss and it was done quickly with low ping. I really would clean install Operas once again. But You see, I once lost my data because it didn't get my things from the sync for some reason. This is the only reason I won't uninstall and clean all the files from Opera. I would do that already if that wasn't the case. And since I bought new PC I had to do that anyway, but I had my Opera data on old PC if anything went wrong. But right now if I clean everything and sync won't work... I would lose so many things. I should really clean thsoe tabs some day. I wanted to make a local site with links to those tabs. Thought it's not something I would do in a days. More likely months. Cleaning, chosing the tabs I want to have, making the local html file with good looking style and the code that works... With thousands of tabs, it's really painful.