Opera doesn't update in any of the channel for about a year

burnout426

burnout426 Volunteer

What processor (and model number) do you have on each of your 3 systems? Sounds weird to ask, but maybe it has to do what extensions are supported by your processors (if they're older). Maybe Opera introduced something a while ago that broke things on your processors. I'm doubting this is the case since you said Windows 10 (unless you're running it on older hardware), but figured I'd ask.

burnout426

burnout426 Volunteer

In the thread here, some of the errors were caused by using a different language in Windows. You just using English US locale or something different?

burnout426

burnout426 Volunteer @smokofenek

@smokofenek said in Opera doesn't update in any of the channel for about a year:

Also yeah. If You mean just installing the Opera on USB stick, then I did that, opened it and immediately went to update page, to check if it works. Without setting anything.

And, just to double-check, it didn't help?

smokofenek

smokofenek @leocg

@leocg Stupid question. But how do I create a new account on Windows 10? All I can do is change my current account. I never really had to do this before, so I completely doesn't know how to do it.

About different ISP, You are actually lucky I have internet connection on my smartphone, otherwise I couldn't check this.
But nope. I disabled ethernet connection I use all the time and made wifi router via bluetooth on my smartphone and connected my PC to it. But it works the same. Still greyed out etc.

I also asked my sister earlier, she lives in different place, but has the same ISP, if she uses Opera. She does and I asked her if she can update the browser. She could have and it worked as desired.

@burnout426 My old notebook had... I think AMD? I'm not sure. My old desktop PC had Intel, but don't remember which exactly. Wait, I may have saved it on my documents. Yes! I had i5-4590 on previous PC. And currently I have i7-10700K.

I use english Windows in Poland region. But I kept dates, clocks and keyboard polish. So generally everything I see is written in english, but Windows know I am from Poland and dates/hours are all in polish. Also I think some other things are written in polish. For example my local group is not called Administrators but Administratorzy (which is the same word in polish).

And no, USB Opera didn't work. I will try installing Opera in regular path, without changing anything on new user, when I figure out how to make a new account in Windows 10, as I never did that before, because I never needed to do so. The last time I needed multiple users were in XP, however I did this in Vista or Seven too. Maybe 8. Not sure. But since I didn't really need it, I haven't used multiple accounts for very long time. I will try to search for it in Google. Then will try installing Opera as mentioned above.

smokofenek

smokofenek @smokofenek

Now something odd happened. Not sure what caused it, but I opened Opera Beta to try to install new update, but it was still like in other cases. Greyed out "checking" for ever. But now i see the Opera logo with red background and dot. Just above "Settings" it says to get the latest security update, but in Update & Recovery page it still doesn't update anything. The "Get the latest security update" links to https://www.opera.com/computer/beta.

To be clear, I Opened Beta Opera when in connection with my wifi router in smartphone, but it didn't work. I swapped connection back to ethernet and was writing the reply above, and when I send it I just looked around and seen this. Not sure what's going on, but checking for updates is still not working, though it somehow tells me to get the latest security updates with the aforementioned dot, that I haven't seen for so long.

I also opened Opera Dev too and will see if it will get the same dot after a while.

My current version of Beta/Dev are: 69.0.3686.30 and 70.0.3728.0. I didn't upgrade it to the latest, because I use them as a "maybe it will work, so I will see it's going to update". Because if something will fix the issue, I could just use Dev/Beta to check for updates and if it will work, I will se it immediatelly.

burnout426

burnout426 Volunteer @smokofenek

@smokofenek said in Opera doesn't update in any of the channel for about a year:

Stupid question. But how do I create a new account on Windows 10?

Start button -> Settings -> Accounts -> Family & other users -> Add someone else to this PC -> I don't have this person's sign-in information -> add a user without a Microsoft account -> type operatest in the "Who's going to use this PC?" field, click Next.

Then, close down your programs, click the start button, click your username, click "sign out", then, sign into the new account.

burnout426

burnout426 Volunteer @burnout426

@burnout426 said in Opera doesn't update in any of the channel for about a year:

Family & other users

After the account is created, in "Family & other users", you can click the new username and click "change account type" if you want to change it an administrator account. First though, try the account as is. You can download the Opera installer, launch it, click "options", set "install for" to "current user", where "install path" defaults to "C:\Users\operatest\AppData\Local\Programs\Opera". uncheck "make Opera the default browser and uncheck import.

Then, you can just test Opera that way. And/or, you can launch the installer, click "options", set "install path" to a folder on your desktop, set "install for" to "standalone installation" and install. Then, you can test that way too if you want.

Neither of those ways will interfere with your normal account.

burnout426

burnout426 Volunteer @smokofenek

@smokofenek said in Opera doesn't update in any of the channel for about a year:

And currently I have i7-10700K.

Okay. You're good there for sure.

leocg

leocg Moderator Volunteer @smokofenek

@smokofenek I guess that access to the auto update server being blocked can be discarded.

leocg

leocg Moderator Volunteer @smokofenek

@smokofenek I would download and install the latest version and check how it behaves in the next updates.

smokofenek

smokofenek @burnout426

@burnout426 Okay, I just did that and... it worked on new user. I tried (earlier and now) to change Opera language to polish, but didn't work. I don't really want to change Windows language, as because I google things up (about Windows), I can find what they are about. Because if they tell me to type english name of the service and I use polish... then it can be called compeltely different. But, yeah... new installation on new user make Opera works just fine.

I used local non-admin account to do that. And that way Opera update worked as intended. it checked and said there is no updates.

I didn't change any setting in the instaler. It installed Opera in AppData or something, whithout me changing anything.

@leocg Well, I am using the newest Opera since 75 came out. 75.0.3969.93. Downloaded it few days ago, then made this forum thread.

So what could it possibly mean if standalone Opera in standard path make it work? And Windows was in polish I think, by default. Does it mean that it's path error? it's really a shame if it is, because I wanted to have standalone path for browsers. However most of them doesn't allow to change path anyway... From my 19 browsers, only Opera and Vivaldi allowed me to chose a path. All Chromes, Braves, Firefox, IE and Edge didn't.

leocg

leocg Moderator Volunteer @smokofenek

@smokofenek If only the standalone installation works, then there should be something wrong with the current installation.
It could be a broken profile, for example. However, since you have multiple installations and all have problems, I guess it may not be the problem.

It can also be an issue with Opera not being able to write in the current installation and profile directories.

It may be other things too.

burnout426

burnout426 Volunteer

I created an "operatest" (administrator) user account on Windows 10 and logged into it. I downloaded the Opera Stable installer, launched it, clicked "options", set "install path" to "D:\Browsers\Opera Test", set "install for" to "current user" (the default), unchecked "make Opera default browser", and installed.

No problems with updating there.

I then changed the location of the desktop for the user to "D:\Desktop" and started Opera.

No problems with checking for updates there.

I then changed the location of the downloads folder for the user to "D:\Downloads" (just to see), started Opera and checked that it was using that path as the downloads folder.

No problems with checking for updates there.

So, at least in my case with a fresh Windows user account (local), and fresh Opera installation (current version) with fresh Opera profile, Opera and the desktop on D:\ instead of the default locations on C: works fine.

smokofenek

smokofenek @leocg

@leocg @burnout426
So if everything works fine in the same conditions, what else can it be? This is all ridiculous. It's against any kind of logic I feel like it will never change to normal.

burnout426

burnout426 Volunteer @smokofenek

@smokofenek I'm going to try an operatest account with the same conditions but signed into a Microsoft account instead of just being local to see if it makes a difference. Will let you know.

burnout426

burnout426 Volunteer @burnout426

@burnout426 Okay. No problem when using a Microsoft account either (whether the desktop was at C:\Desktop or D:\Desktop).

burnout426

burnout426 Volunteer

Can you goto "Start button -> Settings -> Accounts -> Family & other users" and make sure your main account is not part of a family. Your user should just be listed under "other users" and not at the top as part of a family.

donq

donq @smokofenek

@smokofenek said in Opera doesn't update in any of the channel for about a year:

[18268:18196:0328/124622.785:148988937:ERROR:autoupdate_checker.cc(371)] COM init failed
[18268:18196:0328/124622.785:148988937:ERROR:autoupdate_checker.cc(330)] Unable to acquire locks! Download: true, metric: false
[18268:18196:0328/124622.785:148988937:ERROR:autoupdate_checker.cc(134)] Unable to prepare update checker runtime.

Have you reported this as bug to Opera? They may actually know, what kind of COM init does fail or something.

I would think that this is permissions or other configuration issue (because your test user account did work), but reading all the tread I have got almost no ideas - everything is already attempted.
I would try to set your Opera program folders security to Full Access for Everyone (of course not permanently) - this should remove all access blocking; I have solved some strange problems this way (I mean I have narrowed search field, not kept folders fully open).

Have you looked at windows event log? This sometimes (not often, but happens) contains clues about what may have gone wrong, esp with COM components.

burnout426

burnout426 Volunteer @donq

@donq said in Opera doesn't update in any of the channel for about a year:

Have you reported this as bug to Opera? They may actually know, what kind of COM init does fail or something.

I've asked internally about this , but haven't gotten a response yet.

smokofenek

smokofenek @burnout426

@burnout426 How do I know if I am part of a family? By having other accounts listed in "family members"? Then I don't have any other accounts other than the test one, that is set as Other user.

@donq That's why it doesn't make sense. Everything works in the same conditions on another account.

But when i tried to give permissions to all users it give me error popup. "Failed to enumerate objects in the container. Access is denied.". Though it seems the permissions has been granted anyway. But Opera still doesn't allow me to check updates. Oh, it was very different folder. I mean, the browsers but folder of Old Opera (not current line). Opera 12.18

Also no... I didn't read Windows event logs because I have no idea how to read them and I don't really know if we are even saying about the same log. You mean Event viewer? It's too complicated to know what's going on here.

Also, I'm not sure, but could it be because I could have turn on something like "Opera schedule autoupdate" things? I may have done it in the past. But I don't even know where to enable it if I did. I know Opera used to have something like that. Oh, I have found it. In Task Scheduler. And all of them were Ready. I set it as Running. Though it still doesn't do anything.

I really have no clue what's happening.