Do more on the web, with a fast and secure browser!

Download Opera browser with:

  • built-in ad blocker
  • battery saver
  • free VPN
Download Opera

"Your profile could not be opened correctly." etc.

  • I am running Opera 36.0.2130.80 on Windows XP. Today, for the first time ever, I got the following message:

    "Your profile could not be opened correctly. Some features may be unavailable. Please check that the profile exists and that you have permission to read and write its contents."

    Opera now requires five minutes or so to open properly, and my computer's resources remain unusable till it does, What's more, the Bookmarks page will simply not appear, no matter how long I wait.

    What has happened, and how can I fix it?

    The same question was asked earlier in the Linux section, but none of the information there is intelligible to me. Can someone help me, using plain English that a 70-year-old non-tech-savvy man can understand?

  • If you ever chose to run Opera as Administrator, this will happen when you later run Opera as a regular user. Alternatively, you could have a file error in your profile folder either due to not shutting down Opera or Windows properly or just due to the age of your hard drive. If you know you didn't run Opera as Administrator then I'd suggest you scan the drive for errors (and enable the surface scan option when you do so).

  • @sgunhouse

    Thanks for replying.

    I have never opened Opera as an admin, so that's off the board. Also, I never close Opera or Windows other than in the normal way unless there is a system freeze or crash, but that hasn't happened in several months.

    I'm not at all sure what scanning the drive for errors entails. I ran a drive defrag yesterday as part of my eight-hour-long attempt to solve the problem, but it did me no good. If there is a built-in utility to scan the drive, I'm unaware of it.

  • It's in the same place you find the defray tool - right-click on a drive and select Properties, then click on the Tools tab. Back when it was a separate tool it was called either checkdisk or scandisk.

    Be prepared for it to take some time...

  • @sgunhouse

    I ran the utility, and once the cycle was complete, I had a catastrophic hard-drive failure! Because I hadn't done a comprehensive backup in two years, I lost hundreds of irreplaceable files, plus all my archived emails, both personal and business, amounting to several thousand in number. This is not the sort of experience I ever anticipated having, and I hope that anyone who reads this will take the appropriate lesson from my foolishness.

    Incidentally, the tech guy I called in to help me out told me that scanning the disk was precisely the right thing to do. He was sure that the identity glitch in Opera was a warning that the hard drive was about to fail. Later, after he tried and failed to extract the files from the drive, he referred me to a data-extraction specialist, who quoted me a price of $1,100 to rescue the data.


    Anyway, thanks for trying to help me. Too bad the problem was terminal.

    I just ordered a Dell Inspiron 17 3780. As I'm on a fixed income, the expense of a new computer is a serious blow.

  • A friend of mine had that problem a few years ago... I didn't really want to say it but that is what I was expecting. On a hard drive (as opposed to a solid-state drive) you can reach a point where the magnetic material on the surface has crystallized, and simply trying to read it causes it to flake off. Sorry to be the "bearer of bad news" in this case. 😞

  • Hi,

    Try to download some tools before thrown the disk.

    Download Yumi from
    Look for Hiren's boot, or directly a Linux distro right from Yumi, Ubuntu, Mint or any other.

    Take a Pen Drive and install the downloaded iso's with Yumi.


    Then, you'll be able to run the Live OS on top of you HDD using Boot selection, USB.
    Take a look on the BIOS for this.

    If the disk it's still accessible, you could recover your data using the Live OS File Explorer.
    Copy also Roaming folder on the user's profile, Opera profile is there as other programs configs.

    If you can, copy all AppData and ProgramData folders.

    On the old Hiren's, there is a tool to recover disks.
    Once everything is backed up, you could try it, DRevitalize 1.2 or similar.


    As advice for the new PC, look for,, Milouz Market, Snappy Drivers, 2brightsparks and

    Use IObit Uninstaller from PortableApps to debloat the PC.

    You could also use cCleaner or similar with caution.

    Those tools will ease the starting and maintenance.

  • @zalex108

    Thanks for the advice!

    And to sgunhouse, thanks for the sympathy.