crashing after starting

[leocg]

leocg Moderator Volunteer last edited by admin

Please read this topic

[boomhaak1952]

boomhaak1952 last edited by

Opera 41.02.353.46 crashes when I open the browser
I just updated the browser from the previous version

I can't do anything to open the program
I get a windows popup screen that says an error occurs and the browser is closed
I cleanup the program and after a clean installing again the problem is still there

Windows 7 64 prof.

[idrin]

idrin last edited by

Hm… Can you please install in a separate location as an USB installation ans see if the problem still exists?
It could be some profile issue.

[boomhaak1952]

boomhaak1952 last edited by

That makes no difference, same crash

[gari-boulgacoff]

gari-boulgacoff last edited by

Hello,

I have the same problem with Opera 41.0.2353.46, when starting.
I tried to install in separate location, same problem.
I tried to install with stadalone installer, same problem. With Opera beta, same problem.
I have try form an another windows profil, same problem.

When it crashing, windows popup says (in French):
Signature du problème :
Nom d’événement de problème: BEX
Nom de l’application: opera.exe
Version de l’application: 41.0.2353.46
Horodatage de l’application: 580a6038
Nom du module par défaut: opera.dll
Version du module par défaut: 0.0.0.0
Horodateur du module par défaut: 580a5cf4
Décalage de l’exception: 021c1667
Code de l’exception: c0000409
Données d’exception: 00000000
Version du système: 6.1.7601.2.1.0.256.1
Identificateur de paramètres régionaux: 1036

Windows 7 64 prof.

[leocg]

leocg Moderator Volunteer last edited by

That makes no difference, same crash

Do you use any antivirus or similar program?

[leocg]

leocg Moderator Volunteer last edited by

I have the same problem with Opera 41.0.2353.46, when starting.
I tried to install in separate location, same problem

Same question for you: Do you use any antivirus?

[c3rvine]

c3rvine last edited by

I was having the same problem as mentioned but after checking that I have Avast Antivirus Realtime protection on, I excluded the Opera exe file in Avast Antivirus and now it's working like a charm

[gari-boulgacoff]

gari-boulgacoff last edited by

Hello, I have Avast Antivirus.
c3rvine where have you excluded Opera on Avast?

[borgall]

borgall last edited by

I have the same problem.
I've added Opera folder to Avast exceptions and even disabled it for a moment to see if Opera will launch- no changes.
What is more I get a BlueScreen every few attempt to run Opera.
The problem appeared after the latest update (41.0.2353.46) of Opera (according to my Control Panel's list of programs).
Interesting thing is that Opera i working fine in Windows Safe mode...
Mayby some experimental features are cosing the error?
Edit: Disabled all addons in Safe Mode and no changes so we can rule them out

[frantohruz]

frantohruz last edited by

Why do I get this message on browser start-up preference settings can't be read? All my app settings keep getting lost as well ... what is the problem here, and how can it be resolved - any ideas anyone?

[donq]

donq last edited by

What is more I get a BlueScreen every few attempt to run Opera.

What error code, address and possible driver name in bluescreen data? (You can see these in eventlog too). Bluescreen indicates hardware driver error, hardware error, some system file corruption or privileged system component (like antivirus engine) error.

Blue screen while using Opera does most likely point to video driver problem - but without bluescreen event data this is hard to guess.

[leocg]

leocg Moderator Volunteer last edited by

Why do I get this message on browser start-up preference settings can't be read?

This is unrelated to this topic subject. Please create a new one or try to find one more appropriate for your issue.

[leocg]

leocg Moderator Volunteer last edited by

What is more I get a BlueScreen every few attempt to run Opera

If you run Opera with command line --disable-gpu, does it work?

[borgall]

borgall last edited by

Please remember that I only get BlueScreen every few attempt - usualy Opera crashes similar to how boomhaak1952 described it.
'error code: 0x00000019
error type: BAD_POOL_HEADER
Parametr 1 : 0000000000000020 Parametr 2 : fffffa800698a140
Parametr 3 : fffffa800698a1c0 Parametr 4 : 000000000c080001
driver: ntoskrnl.exe
address: ntoskrnl.exe+6f440 '

I did a memory and HD check - no results. Reinstaled video card drivers, also... Problems appeared the same day the Opera upgrade was done and i'm having BS only when i start Opera.

If you run Opera with command line --disable-gpu, does it work?

I'm not sure if i'm doing it right- i've added '--disable-gpu' to the shortcut path but got BS anyway...

[gari-boulgacoff]

gari-boulgacoff last edited by

Hello,
I try Opera beta 42.0.2393.14, it work without crash (crashing only on settings menu).

Opera Stable on usb installation -> same crash (Buffer overflow exception opera.exe)

Opera Stable with network & avast turn off -> same crash

[boomhaak1952]

boomhaak1952 last edited by

Hello, I try Opera beta 42.0.2393.14, it work without crash (crashing only on settings menu).
The same with me

Opera 41.02.353.46 crashes
Bitdefender goes OK