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    crashing after starting

    Opera for Windows
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    • gari-boulgacoff
      gari-boulgacoff last edited by

      Hello,

      I have the same problem with Opera 41.0.2353.46, when starting.
      I tried to install in separate location, same problem.
      I tried to install with stadalone installer, same problem. With Opera beta, same problem.
      I have try form an another windows profil, same problem.

      When it crashing, windows popup says (in French):
      Signature du problème :
      Nom d’événement de problème: BEX
      Nom de l’application: opera.exe
      Version de l’application: 41.0.2353.46
      Horodatage de l’application: 580a6038
      Nom du module par défaut: opera.dll
      Version du module par défaut: 0.0.0.0
      Horodateur du module par défaut: 580a5cf4
      Décalage de l’exception: 021c1667
      Code de l’exception: c0000409
      Données d’exception: 00000000
      Version du système: 6.1.7601.2.1.0.256.1
      Identificateur de paramètres régionaux: 1036

      Windows 7 64 prof.

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      • leocg
        leocg Moderator Volunteer last edited by

        That makes no difference, same crash

        Do you use any antivirus or similar program?

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        • leocg
          leocg Moderator Volunteer last edited by

          I have the same problem with Opera 41.0.2353.46, when starting.
          I tried to install in separate location, same problem

          Same question for you: Do you use any antivirus?

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          • c3rvine
            c3rvine last edited by

            I was having the same problem as mentioned but after checking that I have Avast Antivirus Realtime protection on, I excluded the Opera exe file in Avast Antivirus and now it's working like a charm 🙂

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            • gari-boulgacoff
              gari-boulgacoff last edited by

              Hello, I have Avast Antivirus.
              c3rvine where have you excluded Opera on Avast?

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              • borgall
                borgall last edited by

                I have the same problem.
                I've added Opera folder to Avast exceptions and even disabled it for a moment to see if Opera will launch- no changes.
                What is more I get a BlueScreen every few attempt to run Opera.
                The problem appeared after the latest update (41.0.2353.46) of Opera (according to my Control Panel's list of programs).
                Interesting thing is that Opera i working fine in Windows Safe mode...
                Mayby some experimental features are cosing the error?
                Edit: Disabled all addons in Safe Mode and no changes so we can rule them out

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                • frantohruz
                  frantohruz last edited by

                  Why do I get this message on browser start-up preference settings can't be read? All my app settings keep getting lost as well ... what is the problem here, and how can it be resolved - any ideas anyone?

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                  • donq
                    donq last edited by

                    What is more I get a BlueScreen every few attempt to run Opera.

                    What error code, address and possible driver name in bluescreen data? (You can see these in eventlog too). Bluescreen indicates hardware driver error, hardware error, some system file corruption or privileged system component (like antivirus engine) error.

                    Blue screen while using Opera does most likely point to video driver problem - but without bluescreen event data this is hard to guess.

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                    • leocg
                      leocg Moderator Volunteer last edited by

                      Why do I get this message on browser start-up preference settings can't be read?

                      This is unrelated to this topic subject. Please create a new one or try to find one more appropriate for your issue.

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                      • leocg
                        leocg Moderator Volunteer last edited by

                        What is more I get a BlueScreen every few attempt to run Opera

                        If you run Opera with command line --disable-gpu, does it work?

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                        • borgall
                          borgall last edited by

                          Please remember that I only get BlueScreen every few attempt - usualy Opera crashes similar to how boomhaak1952 described it.
                          'error code: 0x00000019
                          error type: BAD_POOL_HEADER
                          Parametr 1 : 0000000000000020 Parametr 2 : fffffa800698a140
                          Parametr 3 : fffffa800698a1c0 Parametr 4 : 000000000c080001
                          driver: ntoskrnl.exe
                          address: ntoskrnl.exe+6f440 '

                          I did a memory and HD check - no results. Reinstaled video card drivers, also... Problems appeared the same day the Opera upgrade was done and i'm having BS only when i start Opera.

                          If you run Opera with command line --disable-gpu, does it work?

                          I'm not sure if i'm doing it right- i've added '--disable-gpu' to the shortcut path but got BS anyway...

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                          • gari-boulgacoff
                            gari-boulgacoff last edited by

                            Hello,
                            I try Opera beta 42.0.2393.14, it work without crash (crashing only on settings menu).

                            Opera Stable on usb installation -> same crash (Buffer overflow exception opera.exe)

                            Opera Stable with network & avast turn off -> same crash

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                            • boomhaak1952
                              boomhaak1952 last edited by

                              Hello, I try Opera beta 42.0.2393.14, it work without crash (crashing only on settings menu).
                              The same with me

                              Opera 41.02.353.46 crashes
                              Bitdefender goes OK

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