[Solved]After changing email address old address still shown in Forums Profile

[0P3RA-US3R]

0P3RA-US3R last edited by leocg

After changing the email address the old address is still shown and used in the Forums.

[sgunhouse]

sgunhouse Moderator Volunteer @0P3RA-US3R last edited by sgunhouse

@0p3ra-us3r There are two places to list an email address. One is the address you set for password recovery and such, the other for public display. The latter should be part of your forum profile.

Since you said it was wrong, I turned off your email display.

[amatczak]

amatczak Opera @0P3RA-US3R last edited by amatczak

@0p3ra-us3r can you try logging out and back in to Forums? (Click on your avatar and select "Logout" from the drop-down menu). Perhaps the background mechanism that synchronizes your email from Opera Account to Forums did not work correctly for whatever reason. In any case your profile data gets refreshed every time you log into Forums, so this should help.

[0P3RA-US3R]

0P3RA-US3R @sgunhouse last edited by 0P3RA-US3R

@sgunhouse

Hi,

I only can set one address for my Opera Account.
Since public display was turned off by me you turned it on (what I changed again right now).

[0P3RA-US3R]

0P3RA-US3R @amatczak last edited by

@amatczak

Hi,

I logged out and in, it doesn't refresh the email address. Maybe I should change it again to see if it works this time.

[0P3RA-US3R]

0P3RA-US3R last edited by

Hi, I changed my email address now the second time to the old and back to the new one but the problem with wrong address in the forums still exists...

[0P3RA-US3R]

0P3RA-US3R last edited by

So.....who can fix this issue?

[amatczak]

amatczak Opera @0P3RA-US3R last edited by

@0p3ra-us3r Hi, I can and will help you with this
Please give us a little bit more time to investigate what had happened here.

[0P3RA-US3R]

0P3RA-US3R @amatczak last edited by

@amatczak

Great Thank you very much!

[amatczak]

amatczak Opera @0P3RA-US3R last edited by

@0p3ra-us3r could I ask you to log out of Forums and log back in? I have added some debug code to Forums in hope this will allow me to catch the source of our problems.

[0P3RA-US3R]

0P3RA-US3R @amatczak last edited by

@amatczak

Hi, I was logged out and logged in again.

[amatczak]

amatczak Opera @0P3RA-US3R last edited by

@0p3ra-us3r Thank you! I was able to confirm that indeed the mechanism that updates the e-mail address on Forum's side is broken for everyone. Working on fixing it right now.

Sorry for any inconvenience caused by this

[0P3RA-US3R]

0P3RA-US3R @amatczak last edited by

@amatczak

Don't worry. I'm happy that there is a solution. Thanks

[amatczak]

amatczak Opera @0P3RA-US3R last edited by

@0p3ra-us3r

It should be fixed now. Please re-login for the last time and the email should finally update

[0P3RA-US3R]

0P3RA-US3R @amatczak last edited by

@amatczak

It worked!

Thank you very much!!

[amatczak]

amatczak Opera @0P3RA-US3R last edited by

@0p3ra-us3r Thank you for letting us know about the problem!

[thenameoftaste]

thenameoftaste Banned last edited by This post is deleted!