VPN temporarily unavailable on all mac devices

[martynhowarth]

martynhowarth @inputsignwave last edited by

@inputsignwave I've got the same issue with my Macbook. Running Ventura now (was Monterey, but Monterey worked fine).
Error message highlights a password issue, and I am unable to fully reinstall VPN Pro. Message that has frequently come up is: No VPN credentials available. Please login to Opera Sync

They have already asked me to go to this Opera URL:
opera://opera-diagnostics
and click 'update' in the first column. Not sure if this does anything positive...

Am currently dealing with Opera tech support Norway to see if there's something further they can assist with. I can always update this if I have further info.

Hope this helps
M

[inputsignwave]

inputsignwave @martynhowarth last edited by

@martynhowarth thanks for the reply. If you do find a fix please share. Still the same issue for me on both machines ' vpn temporarily unavailable.. etc'

Proton vpn works fine on both my machines and all devices on my network so not sure why opera vpn is an issue

[wishmylove]

wishmylove last edited by

I have the same problem and can’t find any solutions.

[martynhowarth]

martynhowarth @inputsignwave last edited by

@inputsignwave According to tech support, received this am, got this response:
Based on the number of reports we've received recently, there's an ongoing issue at the moment. We're actively exploring all the potential causes, but we don't have specifics yet to share..
Issue has been escalated at their end according to the msg

[martynhowarth]

martynhowarth @wishmylove last edited by

@wishmylove I'll keep this thread posted on whatever Opera tech forward over from hereon

[wishmylove]

wishmylove @martynhowarth last edited by

@martynhowarth Thank you very much for your help!

[martynhowarth]

martynhowarth last edited by

Just to add here, pls feel free to contact Opera support also - or log a support ticket with them. I think the more users notifying them may at least let them know it's far from an isolated issue. Cheers

[AsusS5606]

AsusS5606 @martynhowarth last edited by

@martynhowarth how to contact opera support, I do not find any email for that

[leocg]

leocg Moderator Volunteer @AsusS5606 last edited by

@AsusS5606 There isn't support by email.

[martynhowarth]

martynhowarth @leocg last edited by

@leocg I do have a general VPN Pro support email address from Opera, however I think the proper channel is to log a support ticket first. Then at least this is logged in their database etc

[martynhowarth]

martynhowarth @AsusS5606 last edited by

@AsusS5606 I have a support email for Opera, but best to get a support ticket logged with them first imo. They do pick them up and respond usually within a working day

https://operavpnpro.freshdesk.com/support/home

[leocg]

leocg Moderator Volunteer @martynhowarth last edited by

@martynhowarth I don't think this topic is about problems with VPN Pro

[martynhowarth]

martynhowarth @leocg last edited by

@leocg apologies if this is an incorrect thread - no one has stipulated which version, free or pro. I should have really asked the OP!