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    • olesiak
      olesiak Opera @KashifWeb last edited by

      @kashifweb hey, could you please share more information about that issue? What is your OS and browser version, reproduction steps, video or screenshot will be more than helpful!

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      • hucker
        hucker @olesiak last edited by hucker

        @olesiak said in Opera Cashback:

        @hucker instead of activation via badge or extension(yellow cashback icon), on mobile you can activate via "Start shopping" button only. It doesn't matter which way you will activate the cashback, it takes an average 48 hours to get your transaction tracked from the merchant.
        image_2022-12-15_134233939.png

        Is there a way to stop the desktop browser having two popups? Badge OR extension, we don't need both!

        Even better why can't it just stay activated all the time?

        The 48 hours thing is ambiguous, I thought it meant I couldn't shop with cashback for 48 hours.

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          olesiak 1 Reply Last reply
        • olesiak
          olesiak Opera @hucker last edited by

          @hucker hey, answering your question:

          @hucker said in Opera Cashback:

          Indeed, why can't I just turn it on once and it lasts forever? Clearly I want the cashback on every purchase!

          it's a better way to activate cashback each time before the purchase to make sure that you will get it tracked, and other services won't overwrite parameters from the link.

          @hucker said in Opera Cashback:

          And why TWO popups? I get one on the top left and one on the top right!

          you probably have cashback badge enabled and extension together, if you are using Opera browser you can stick to one, badge or extension solution 🙂

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            hucker 1 Reply Last reply
          • olesiak
            olesiak Opera @hucker last edited by

            @hucker

            @hucker said in Opera Cashback:

            Is there a way to stop the desktop browser having two popups?

            The only badge is enabled by default(can be disabled in browser settings), the Opera Cashback extension you can install or remove by yourself(opera://extensions -> Opera Cashback -> disable via switcher).

            @hucker said in Opera Cashback:

            Even better why can't it just stay activated all the time?

            We can't decide for user to activate cashback or not that's why It's very important to activate cashback before the each purchase in the shop before the purchase.

            @hucker said in Opera Cashback:

            The 48 hours thing is ambiguous, I thought it meant I couldn't shop with cashback for 48 hours.

            Please share where exactly the copy isn't really clear. Thanks!

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              hucker 1 Reply Last reply
            • hucker
              hucker @olesiak last edited by hucker

              @olesiak said in Opera Cashback:

              @hucker hey, answering your question:

              @hucker said in Opera Cashback:

              Indeed, why can't I just turn it on once and it lasts forever? Clearly I want the cashback on every purchase!

              it's a better way to activate cashback each time before the purchase to make sure that you will get it tracked, and other services won't overwrite parameters from the link.

              I get Nectar points from Ebay too, and that's just permalinked. This needs to be done in a smoother way, I assume at the moment it's doing some clumsy system of adjusting the URL? As it is, I only get cashback from Opera 50% of the time, because well, people are forgetfull!

              @hucker said in Opera Cashback:

              And why TWO popups? I get one on the top left and one on the top right!

              you probably have cashback badge enabled and extension together, if you are using Opera browser you can stick to one, badge or extension solution 🙂

              Ah, thanks. I've disabled the extension and the badge remains. But why are there two methods?

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              • hucker
                hucker @olesiak last edited by hucker

                @olesiak said in Opera Cashback:

                @hucker said in Opera Cashback:

                The 48 hours thing is ambiguous, I thought it meant I couldn't shop with cashback for 48 hours.

                Please share where exactly the copy isn't really clear. Thanks!

                In the extension, when I click activate it says "Cashback will be automatically added to your account in 48 hours." The first time it did this I assumed it was a setup time, and I wouldn't start earning cashback until 2 days had passed. But it says the same thing every time. To me it sounds like the purchase I'm about to make will not get cashback, because my signing up hasn't completed for another 48 hours. I would suggest adding "from this purchase" so it says "Cashback for this purchase will be automatically added to your account in 48 hours".

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                • Rocket1
                  Rocket1 @katarzynamos last edited by

                  @katarzynamos: The information that you can either use Opera Cashback or Genius is a statement of Opera's official support, I can send you this email, I still have it. Thanks for the advices, but don't you find it a bit strange that for each transaction over 100e I "forgot" to activate the cashback, but cheaper transactions are always credited very quickly? Dozens of proper transactions over 100e were not charged on my account, and sending emails with bills, screenshots etc. doesn't help, Opera's support just doesn't respond. So yes, this is cheating and tricking people.

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                    hucker 1 Reply Last reply
                  • hucker
                    hucker @Rocket1 last edited by

                    @rocket1 said in Opera Cashback:

                    @katarzynamos: The information that you can either use Opera Cashback or Genius is a statement of Opera's official support, I can send you this email, I still have it. Thanks for the advices, but don't you find it a bit strange that for each transaction over 100e I "forgot" to activate the cashback, but cheaper transactions are always credited very quickly? Dozens of proper transactions over 100e were not charged on my account, and sending emails with bills, screenshots etc. doesn't help, Opera's support just doesn't respond. So yes, this is cheating and tricking people.

                    It needs to be reprogrammed so it's always on. Why should we have to remember?

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                    • Salute111
                      Salute111 last edited by

                      Здравствуйте. Почему я не могу вывести свой кешбек через пейпал? Постоянно пишет Please enter a valid email address хотя почту ввожу правильно.

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                        olesiak 1 Reply Last reply
                      • hucker
                        hucker last edited by hucker

                        Argh!!! Adverts everywhere! Why does Opera Cashback disable all my extensions?! My adblocker went off and Ebay became a cluttered mess!

                        "For a seamless shopping experience, we've disabled extensions in this workspace". Hardly seamless is it?

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                        • olesiak
                          olesiak Opera @Salute111 last edited by

                          @salute111 Добрый день, пожалуйста, сконтактируйтесь со службой поддержки в цели решения проблемы - support@cashback.opera.com.

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                          • Metazoa
                            Metazoa last edited by

                            Payout stopped working for me.
                            For several weeks now the required amount of cashback on my account has been confirmed, but there is no automatic payouts.
                            I tried to specify different credit cards in the payout settings - it does not work.
                            I contacted Opera Cashback support twice, through the website and through email. I didn't get any response other than automatic confirmation.
                            I don’t understand why such a cashback service is needed if the cashback cannot be received, and the support service does not work.
                            Perhaps this message will somehow improve the situation, but for now I use another cashback service.

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                            • hucker
                              hucker last edited by

                              My Opera now says (after changing many times) up to 1,2% cashback. I'm unfamiliar with this notation. Does that mean 1% or 2%? Why are two numbers listed?

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                                leocg 1 Reply Last reply
                              • leocg
                                leocg Moderator Volunteer @hucker last edited by

                                @hucker Change the comma to a point.

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                                  hucker 1 Reply Last reply
                                • hucker
                                  hucker @leocg last edited by

                                  @leocg said in Opera Cashback:

                                  @hucker Change the comma to a point.

                                  A typo? 1.000 is a very accurate one. 1,000 is a thousand. It's called a decimal point, not a decimal comma.

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                                    leocg 1 Reply Last reply
                                  • leocg
                                    leocg Moderator Volunteer @hucker last edited by

                                    @hucker Nope, just a difference in how each country separate the decimal places. Here, for example, 1.000 is one thousand and 1,000 is one.

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                                      hucker 1 Reply Last reply
                                    • hucker
                                      hucker @leocg last edited by leocg

                                      @leocg Not good to do things like that differently to everyone else, that's how NASA crashed a spacecraft. As I said, it's a decimal Point And since the program functions in English, it should perhaps use English notation? Anyway we're all on the SI system, here's the official explanation:

                                      https://www.nist.gov/pml/owm/writing-si-metric-system-units

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                                        leocg floops 2 Replies Last reply
                                      • leocg
                                        leocg Moderator Volunteer @hucker last edited by leocg

                                        @hucker Usually Opera uses the system parameters for that. Since we are talking about an extension, I guess they are using the most common one.

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                                          hucker 1 Reply Last reply
                                        • hucker
                                          hucker @leocg last edited by hucker

                                          @leocg Most common where? The only people using the comma are those <disgusted expression>EU lot</disgusted expression>.

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                                            leocg 1 Reply Last reply
                                          • leocg
                                            leocg Moderator Volunteer @hucker last edited by

                                            @hucker Several countries in South America, Central America, Africa, Asia use comma as a decimal separator.

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                                              hucker 1 Reply Last reply
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