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    Certain Videos Do Not Play

    Opera for Windows
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    • jimpiersall
      jimpiersall last edited by

      I found a difference between my chrome://gpu and opera://gpu

      Chrome: Rasterization: Hardware accelerated

      Opera: Rasterization: Software only. Hardware acceleration disabled

      I also noticed a lot of differences in the media internals between Chrome and Opera:

      The opera log had this line: 00:00:03 165 error video decoder initialization failed

      Here they are for comparison:

      CHROME:

      Player Properties
      Property Value
      audio_buffering_state BUFFERING_HAVE_ENOUGH
      audio_channels_count 2
      audio_codec_name aac
      audio_dds false
      audio_decoder FFmpegAudioDecoder
      audio_sample_format Float 32-bit planar
      audio_samples_per_second 48000
      bitrate 2905623
      duration 57.719
      event PAUSE
      found_audio_stream true
      found_video_stream true
      height 576
      info FFmpegDemuxer: created audio stream, config codec: aac bytes_per_channel: 4 channel_layout: 3 samples_per_second: 48000 sample_format: 6 bytes_per_frame: 8 seek_preroll: 0ms codec_delay: 0 has extra data? true encrypted? false
      is_downloading_data false
      max_duration 57.719
      passed_cors_access_check false
      pipeline_buffering_state BUFFERING_HAVE_ENOUGH
      pipeline_state kSuspended
      player_id 0
      range_header_supported true
      render_id 12
      single_origin true
      start_time 0.033
      streaming false
      time_base 1/30000
      total_bytes 20951724
      url http://prod-video-cms-amp-microsoft-com.akamaized.net/tenant/amp/entityid/BBB37RS?blobrefkey=103&$blob=1
      video_buffering_state BUFFERING_HAVE_ENOUGH
      video_codec_name h264
      video_dds false
      video_decoder FFmpegVideoDecoder
      video_format PIXEL_FORMAT_YV12
      video_is_encrypted false
      width 1024
      Log
      property filter

      Timestamp Property Value
      00:00:00 00 pipeline_state kCreated
      00:00:00 00 event WEBMEDIAPLAYER_CREATED
      00:00:00 00 url http://prod-video-cms-amp-microsoft-com.akamaized.net/tenant/amp/entityid/BBB37RS?blobrefkey=103&$blob=1
      00:00:00 281 total_bytes 20951724
      00:00:00 281 streaming false
      00:00:00 281 single_origin true
      00:00:00 281 passed_cors_access_check false
      00:00:00 281 range_header_supported true
      00:00:00 286 pipeline_state kStarting
      00:00:00 295 info FFmpegDemuxer: created video stream, config codec: h264 format: 2 profile: h264 high coded size: [1024,576] visible rect: [0,0,1024,576] natural size: [1024,576] has extra data? true encrypted? false
      00:00:00 295 info FFmpegDemuxer: created audio stream, config codec: aac bytes_per_channel: 4 channel_layout: 3 samples_per_second: 48000 sample_format: 6 bytes_per_frame: 8 seek_preroll: 0ms codec_delay: 0 has extra data? true encrypted? false
      00:00:00 295 audio_channels_count 2
      00:00:00 295 audio_codec_name aac
      00:00:00 295 audio_sample_format Float 32-bit planar
      00:00:00 295 audio_samples_per_second 48000
      00:00:00 295 bitrate 2905623
      00:00:00 295 found_audio_stream true
      00:00:00 295 found_video_stream true
      00:00:00 295 height 576
      00:00:00 295 max_duration 57.719
      00:00:00 295 start_time 0.033
      00:00:00 295 time_base 1/30000
      00:00:00 295 video_codec_name h264
      00:00:00 295 video_format PIXEL_FORMAT_YV12
      00:00:00 295 video_is_encrypted false
      00:00:00 295 width 1024
      00:00:00 298 audio_dds false
      00:00:00 298 audio_decoder FFmpegAudioDecoder
      00:00:00 300 video_dds false
      00:00:00 300 video_decoder FFmpegVideoDecoder
      00:00:00 300 pipeline_state kPlaying
      00:00:00 332 video_buffering_state BUFFERING_HAVE_ENOUGH
      00:00:00 333 audio_buffering_state BUFFERING_HAVE_ENOUGH
      00:00:00 333 pipeline_buffering_state BUFFERING_HAVE_ENOUGH
      00:00:00 334 event PLAY
      00:00:00 295 duration 57.719
      00:00:08 139 event PAUSE
      00:00:08 141 pipeline_state kSeeking
      00:00:08 141 audio_buffering_state BUFFERING_HAVE_NOTHING
      00:00:08 144 video_buffering_state BUFFERING_HAVE_NOTHING
      00:00:08 144 pipeline_state kPlaying
      00:00:08 246 video_buffering_state BUFFERING_HAVE_ENOUGH
      00:00:08 248 audio_buffering_state BUFFERING_HAVE_ENOUGH
      00:00:08 248 pipeline_buffering_state BUFFERING_HAVE_ENOUGH
      00:00:08 251 event PLAY
      00:00:08 626 event PAUSE
      00:00:08 626 pipeline_state kSeeking
      00:00:08 626 audio_buffering_state BUFFERING_HAVE_NOTHING
      00:00:08 626 video_buffering_state BUFFERING_HAVE_NOTHING
      00:00:08 626 pipeline_state kPlaying
      00:00:08 645 video_buffering_state BUFFERING_HAVE_ENOUGH
      00:00:08 649 audio_buffering_state BUFFERING_HAVE_ENOUGH
      00:00:08 649 pipeline_buffering_state BUFFERING_HAVE_ENOUGH
      00:00:08 722 event PLAY
      00:00:09 173 event PAUSE
      00:00:09 174 pipeline_state kSeeking
      00:00:09 174 audio_buffering_state BUFFERING_HAVE_NOTHING
      00:00:09 175 video_buffering_state BUFFERING_HAVE_NOTHING
      00:00:09 175 pipeline_state kPlaying
      00:00:09 258 event PLAY
      00:00:09 529 video_buffering_state BUFFERING_HAVE_ENOUGH
      00:00:09 533 audio_buffering_state BUFFERING_HAVE_ENOUGH
      00:00:09 533 pipeline_buffering_state BUFFERING_HAVE_ENOUGH
      00:00:21 450 event PAUSE
      00:00:37 116 pipeline_state kSuspending
      00:00:37 120 pipeline_state kSuspended

      OPERA:

      Player Properties

      Property Value
      audio_channel_layout STEREO
      audio_codec_name aac
      audio_dds false
      audio_decoder WMFAudioDecoder
      audio_sample_format Float 32-bit
      audio_samples_per_second 48000
      bitrate 2905623
      coded_height 576
      coded_width 1024
      duration 57.686
      error video decoder initialization failed
      event WEBMEDIAPLAYER_DESTROYED
      found_audio_stream true
      found_video_stream true
      height 576
      info MFDemuxer: created video stream, config codec: h264 format: 6 profile: h264 high coded size: [1024,576] visible rect: [0,0,1024,576] natural size: [1024,576] has extra data? false encrypted? false
      is_downloading_data false
      max_duration 57.686
      passed_cors_access_check false
      pipeline_error decoder: not supported
      pipeline_state kStopped
      platform_pipeline_status_list 9
      player_id 0
      range_header_supported true
      render_id 52
      single_origin true
      start_time 0
      streaming false
      total_bytes 20951724
      url http://prod-video-cms-amp-microsoft-com.akamaized.net/tenant/amp/entityid/BBB37RS?blobrefkey=103&$blob=1
      video_codec_name h264
      video_format PIXEL_FORMAT_NV12
      video_is_encrypted false
      width 1024
      Log
      property filter

      Timestamp Property Value
      00:00:00 00 pipeline_state kCreated
      00:00:00 00 event WEBMEDIAPLAYER_CREATED
      00:00:00 270 url http://prod-video-cms-amp-microsoft-com.akamaized.net/tenant/amp/entityid/BBB37RS?blobrefkey=103&$blob=1
      00:00:00 874 total_bytes 20951724
      00:00:00 874 streaming false
      00:00:00 874 single_origin true
      00:00:00 874 passed_cors_access_check false
      00:00:00 874 range_header_supported true
      00:00:01 00 pipeline_state kStarting
      00:00:03 162 info MFDemuxer: created audio stream, config codec: aac bytes_per_channel: 4 channel_layout: 3 samples_per_second: 48000 sample_format: 4 bytes_per_frame: 8 seek_preroll: 0ms codec_delay: 0 has extra data? true encrypted? false
      00:00:03 162 info MFDemuxer: created video stream, config codec: h264 format: 6 profile: h264 high coded size: [1024,576] visible rect: [0,0,1024,576] natural size: [1024,576] has extra data? false encrypted? false
      00:00:03 163 audio_channel_layout STEREO
      00:00:03 163 audio_codec_name aac
      00:00:03 163 audio_sample_format Float 32-bit
      00:00:03 163 audio_samples_per_second 48000
      00:00:03 163 bitrate 2905623
      00:00:03 163 coded_height 576
      00:00:03 163 coded_width 1024
      00:00:03 163 found_audio_stream true
      00:00:03 163 found_video_stream true
      00:00:03 163 height 576
      00:00:03 163 max_duration 57.686
      00:00:03 163 start_time 0
      00:00:03 163 video_codec_name h264
      00:00:03 163 video_format PIXEL_FORMAT_NV12
      00:00:03 163 video_is_encrypted false
      00:00:03 163 width 1024
      00:00:03 165 audio_dds false
      00:00:03 165 platform_pipeline_status_list 9
      00:00:03 165 audio_decoder WMFAudioDecoder
      00:00:03 165 error video decoder initialization failed
      00:00:03 195 pipeline_error decoder: not supported
      00:00:03 196 pipeline_state kStopping
      00:00:03 196 pipeline_state kStopped
      00:00:03 509 event WEBMEDIAPLAYER_DESTROYED
      00:00:03 163 duration 57.686

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      • leocg
        leocg Moderator Volunteer last edited by

        I found a difference between my chrome://gpu and opera://gpu
        Chrome: Rasterization: Hardware accelerated
        Opera: Rasterization: Software only. Hardware acceleration disabled

        It shouldn't make any difference on video playing.

        I enabled it and restarted the browser as directed. It did not fix the problem

        And does opera://gpu shows that video decode uses hardware acceleration? Also, any error message under "Log Messages'?

        Reply Quote 0
          1 Reply Last reply
        • jimpiersall
          jimpiersall last edited by

          Here are the lines on video.

          GRAPHICS FEATURE STATUS:
          Video Decode: Hardware accelerated
          Video Encode: Hardware accelerated
          VPx Video Decode: Software only, hardware acceleration unavailable

          PROBLEMS DETECTED:
          VPx decoding isn't supported before Windows 10 anniversary update.: 616318
          Disabled Features: accelerated_vpx_decode
          Accelerated VPx decoding is hanging on some videos.: 654111
          Disabled Features: accelerated_vpx_decode
          Zero copy DXGI video hangs on shutdown on Win < 8.1: 621190
          Applied Workarounds: disable_dxgi_zero_copy_video

          DRIVER BUG WORKAROUNDS
          disable_dxgi_zero_copy_video

          LOG MESSAGES:
          GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.

          Reply Quote 0
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          • leocg
            leocg Moderator Volunteer last edited by

            Here are the lines on video.

            It seems OK.

            Reply Quote 0
              1 Reply Last reply
            • jimpiersall
              jimpiersall last edited by

              Okay. Thank you for looking it over.

              Reply Quote 0
                1 Reply Last reply
              • zalex108
                zalex108 last edited by

                Did you test the Override software rendering list from Flags?

                "You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

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                • jimpiersall
                  jimpiersall last edited by

                  Did you test the Override software rendering list from Flags?

                  I was not sure how to do that, but I googled it and think I found what to do. I went to opera://flags and enabled "Override software rendering list." I relaunched, but the videos still did not work. Thank you for the idea.

                  Reply Quote 0
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                  • zalex108
                    zalex108 last edited by

                    Did you test the Override software rendering list from Flags?

                    I was not sure how to do that, but I googled it and think I found what to do. I went to opera://flags and enabled "Override software rendering list."

                    🆙

                    I relaunched, but the videos still did not work. Thank you for the idea.

                    :|
                    Then I don't know what could be the next step...

                    Didn't read if you deleted the cache, may help, but check it in a clean profile or try this.

                    "You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

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                    • jimpiersall
                      jimpiersall last edited by

                      I tried a clean profile before but did not delete the cache. I tried both just now and still did not work. I appreciate everyone's help. Obviously, I have no idea why everything works fine on my other browsers but not on Opera.

                      Reply Quote 0
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                      • leocg
                        leocg Moderator Volunteer last edited by

                        Is opera://flags/#media-windows-mf-demuxer enabled?

                        Reply Quote 0
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                        • jimpiersall
                          jimpiersall last edited by

                          It was on default (enabled) and then I clicked enabled to make sure, but I still have the problem.

                          Reply Quote 0
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                          • jimpiersall
                            jimpiersall last edited by

                            Here are what the error messages look like if that helps anyone:

                            Twitter Videos:

                            http://i346.photobucket.com/albums/p413/Piersall/Video Errors/twitter_zpsrbvyudzd.jpg

                            MSN Videos:

                            http://i346.photobucket.com/albums/p413/Piersall/Video Errors/msn_zpsybltqqmh.jpg

                            Google Photos:

                            http://i346.photobucket.com/albums/p413/Piersall/Video Errors/msn_zpsybltqqmh.jpg

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                            • leocg
                              leocg Moderator Volunteer last edited by

                              If you download this video, can you play it using Windows Media Player?

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                              • jimpiersall
                                jimpiersall last edited by

                                If you download this video, can you play it using Windows Media Player?

                                Yes. I played it first in Windows Media Player, and it worked fine. I also have VLC and Media Player Classic, and it worked on those as well.

                                Reply Quote 0
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                                • A Former User
                                  A Former User last edited by

                                  jimpiersall

                                  Try to disconnect :

                                  opera://flags/?search=media-windows-mf-demuxer

                                  Restart Opera

                                  Reply Quote 0
                                    1 Reply Last reply
                                  • leocg
                                    leocg Moderator Volunteer last edited by

                                    Yes. I played it first in Windows Media Player, and it worked fine. I also have VLC and Media Player Classic, and it worked on those as well.

                                    Did you ever installed any codec pack in your OS?

                                    Reply Quote 0
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                                    • jimpiersall
                                      jimpiersall last edited by

                                      jimpiersall
                                      Try to disconnect :
                                      opera://flags/?search=media-windows-mf-demuxer
                                      Restart Opera

                                      I disabled it an restarted but still had the problem.

                                      Reply Quote 0
                                        1 Reply Last reply
                                      • jimpiersall
                                        jimpiersall last edited by

                                        Yes. I played it first in Windows Media Player, and it worked fine. I also have VLC and Media Player Classic, and it worked on those as well.

                                        Did you ever installed any codec pack in your OS?

                                        Yes. I have K-Lite Codec Pack.

                                        Reply Quote 0
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                                        • leocg
                                          leocg Moderator Volunteer last edited by

                                          Yes. I have K-Lite Codec Pack.

                                          You need to check if your system is able to play h264 videos natively. If it's not then Opera can't play those videos also.

                                          Reply Quote 0
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                                          • jimpiersall
                                            jimpiersall last edited by

                                            jimpiersall
                                            Try to disconnect :
                                            opera://flags/?search=media-windows-mf-demuxer
                                            Restart Opera

                                            I disabled it an restarted but still had the problem.

                                            I realized this did change the MSN videos. It played the audio of the video, so that is a start! The video screen just showed the video preview the entire time.

                                            Reply Quote 0
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