Can't install latest Opera on Windows 10 Enterprise

[chawoobie]

chawoobie @adroman last edited by

@adroman Can you install any version of Opera? If so, download and run the free Revo uninstaller to uninstall Opera. Be sure to use the option to look for hidden bits and pieces in the Registry, etc. Hopefully it will remove ALL traces of Opera. Then you can try installing the version you want.

Good luck

[burnout426]

burnout426 Volunteer last edited by

@adroman said in Can't install latest Opera on Windows 10 Enterprise:

I keep getting strange errors: Some files are locked in installation folder.

Manually delete the installation folder before trying to install. Also, delete everything in "C:\Windows\temp" and "C:\Users\Thinker\AppData\Local\temp".

[adroman]

adroman @leocg last edited by

@leocg Tried latest current version of online installer - same thing.

[adroman]

adroman @chawoobie last edited by

@chawoobie Tried 10 times with Revo Uninstaller, used offline / online installer = same result.

[adroman]

adroman @burnout426 last edited by

@burnout426 said in Can't install latest Opera on Windows 10 Enterprise:

"C:\Users\Thinker\AppData\Local\temp"

Thank you very much!
Tried your method, but the situation is the same.
Have no idea what to do.

[A Former User]

A Former User @adroman last edited by

@adroman have the very same problem. Nothing works, even reinstalling the browser from scratch. Gaaaaawd.

[SKL1961]

SKL1961 @Guest last edited by

@hexangst Same problem here!

[adroman]

adroman last edited by adroman

Opera can't be installed, can't be uninstalled.
A lot of people have same problem.
Is it not possible to understand why and fix the cause?
I'm willing to provide any diagnostic information.
After all, it is also useful for Opera itself to find out the cause of the error and fix it.

[burnout426]

burnout426 Volunteer @adroman last edited by

@adroman Delete everything in "C:\Users\yourusername\AppData\Local\temp" and "C:\Windows\temp" and then try to uninstall again. Then, after the install fails, look in those folders for an installer log file and see what it says.

[adroman]

adroman @burnout426 last edited by leocg

@burnout426
There are several log files created in AppData\Local\Temp.opera\Opera Installer

This is the error info:

[0611/093207.872:INFO:wininet_impl.cc(338)] Starting download from https://autoupdate.geo.opera.com/api/prefs/?product=Opera&version=108.0.5067.40
[0611/093207.922:INFO:wininet_impl.cc(611)] Initial request completion
[0611/093207.922:INFO:wininet_impl.cc(635)] Could not get Content-Length from response: Error (0x13D) while retrieving error. (0x2F76)
[0611/093207.923:INFO:wininet_impl.cc(885)] Download completed
[0611/093207.923:INFO:pref_default_overrides_fetcher.cc(66)] Default prefs overrides fetched successfully
[0611/093207.923:INFO:main_process_installer_runner_impl.cc(263)] Informing the installer backend that the package is ready
[0611/093217.895:ERROR:resource_l10n_handler.cc(57)] Failed to find string: The specified resource name cannot be found in the image file. (0x716)
[0611/093217.896:ERROR:resource_l10n_handler.cc(57)] Failed to find string: The specified resource name cannot be found in the image file. (0x716)
[0611/093222.394:ERROR:installer_controller.cc(371)] Installer error: Installer process did not complete successfully.
[0611/093222.394:INFO:main_process_installer_runner_impl.cc(233)] Stopping installer backend (if running)
[0611/093222.552:INFO:installer_ui_controller.cc(375)] Handling pending error
[0611/093222.553:INFO:root_screen.cc(237)] Displaying error: "An error occurred while attempting to install Opera!" and don't make full package button visible

[burnout426]

burnout426 Volunteer @adroman last edited by

@adroman The Content-Length error is normal. The "failed to find string" errors are normal. "The Installer process did not complete successfully." error is too vague.