Can't install latest Opera on Windows 10 Enterprise

adroman

adroman

Guys,
Trying to install latest Opera_107.0.5045.21_Setup_x64.exe on Microsoft Windows 10 Enterprise 10.0.19045 N/A Build 19045
I keep getting strange errors: Some files are locked in installation folder.
I don't think they are locked actually, logs are attached..

alt text

[0217/031731.454:INFO:installer_main.cc(453)] Opera installer starting - version 107.0.5045.21 Stable
[0217/031731.454:INFO:installer_main.cc(456)] Command line: "C:\DISTRIB\NETWORK\Browsers\Opera\Opera_107.0.5045.21_Setup_x64.exe" --backend --install --import-browser-data=0 --enable-stats=1 --enable-installer-stats=1 --consent-given=1 --general-interests=1 --general-location=1 --personalized-content=1 --personalized-ads=1 --launchopera=1 --installfolder="C:\Users\Thinker\AppData\Local\Programs\Opera" --profile-folder --language=en --setdefaultbrowser=1 --pintotaskbar=1 --pintostartmenu=1 --run-at-startup=1 --show-intro-overlay --server-tracking-data=server_tracking_data --initial-pid=32712 --package-dir="C:\Users\Thinker\AppData\Local\Temp\.opera\Opera Installer Temp\opera_package_202402170317261" --session-guid=cd360cf3-496f-43af-a342-929990660a73 --server-tracking-blob=NjFkODk4ZWJjMmNmNGQ1YjllMzkyYmJlMjJiYmQ5MDY3ZjdhY2U0Y2Y1NWMzYTQwM2Q2Zjk0N2YzZTU1NDA1Yzp7InByb2R1Y3QiOnsibmFtZSI6Ik9wZXJhIn0sInN5c3RlbSI6eyJwbGF0Zm9ybSI6eyJhcmNoIjoieDg2XzY0Iiwib3BzeXMiOiJXaW5kb3dzIiwib3BzeXMtdmVyc2lvbiI6IjEwIiwicGFja2FnZSI6IkVYRSJ9fX0= --wait-for-package --initial-proc-handle=840A000000000000
[0217/031731.455:INFO:installer_main.cc(475)] Install folder from command line: C:\Users\Thinker\AppData\Local\Programs\Opera
[0217/031731.455:INFO:installer_main.cc(478)] Uninstall:0
[0217/031731.455:INFO:installer_main.cc(479)] Silent:0
[0217/031731.455:INFO:installer_main.cc(480)] Run Immediately0
[0217/031731.455:INFO:installer_main.cc(482)] Backend1
[0217/031731.455:INFO:installer_main.cc(483)] Inside package0
[0217/031731.455:INFO:installer_main.cc(484)] Autoupdate:0
[0217/031731.455:INFO:payload_manager_impl.cc(97)] Reading Payload
[0217/031731.455:INFO:installer_main.cc(606)] Found full package
[0217/031731.633:INFO:settings_impl.cc(785)] Found 6 paths for standalone install mode.
[0217/031731.634:INFO:resource_l10n_handler.cc(113)] Language not in the available languages list: 
[0217/031731.634:INFO:resource_l10n_handler.cc(119)] Trying language from system preferred list: en-US
[0217/031731.634:INFO:resource_l10n_handler.cc(162)] Retrying after adjustments: en-US
[0217/031731.634:INFO:resource_l10n_handler.cc(119)] Trying language from system preferred list: en
[0217/031731.678:INFO:settings_impl.cc(1327)] Install folder set: C:\Users\Thinker\AppData\Local\Programs\Opera
[0217/031731.678:INFO:settings_impl.cc(1382)] Operation: 2
[0217/031731.679:INFO:installer.cc(196)] Beginning installation
[0217/031731.679:INFO:permission_grantor_impl.cc(134)] Write privileges for install folder: 1
[0217/031731.684:INFO:installation_package_impl.cc(70)] Need to wait for actual package
[0217/031731.917:INFO:installation_package_impl.cc(172)] Package is ready
[0217/031731.921:ERROR:replace_file_operation.cc(55)] File replace failed: -5
[0217/031731.921:INFO:installer.cc(842)] Installation cancelled
[0217/031731.922:ERROR:installer.cc(830)] 
Cannot create subfolder for package.
[0217/031731.922:INFO:backend_process_installer_runner_impl.cc(187)] Installer backend exiting

leocg

leocg Moderator Volunteer @adroman

@adroman Can you install another version?

Administratorlaboratorium

Administratorlaboratorium

Check the "Choose where to get apps" function in Settings (Apps/Apps&Features) and set it to 'Anywhere'. If this does not help, simply install a much earlier version of the program, and after installing, enable automatic updating in Opera settings.

adroman

adroman @leocg

Yes I can install Opera_89.0.4447.83_Setup_x64.exe but 1) after installation it constantly requires updates. 2) for some reason this old version doesn't support google chrome plugins, they just won't install

leocg

leocg Moderator Volunteer @adroman

@adroman What about a more recent one? Can you install 106 for example?

leocg

leocg Moderator Volunteer @adroman

@adroman What happens if you use the online installer?

chawoobie

chawoobie @adroman

@adroman Can you install any version of Opera? If so, download and run the free Revo uninstaller to uninstall Opera. Be sure to use the option to look for hidden bits and pieces in the Registry, etc. Hopefully it will remove ALL traces of Opera. Then you can try installing the version you want.

Good luck

burnout426

burnout426 Volunteer

@adroman said in Can't install latest Opera on Windows 10 Enterprise:

I keep getting strange errors: Some files are locked in installation folder.

Manually delete the installation folder before trying to install. Also, delete everything in "C:\Windows\temp" and "C:\Users\Thinker\AppData\Local\temp".

adroman

adroman @leocg

@leocg Tried latest current version of online installer - same thing.

adroman

adroman @chawoobie

@chawoobie Tried 10 times with Revo Uninstaller, used offline / online installer = same result.

adroman

adroman @burnout426

@burnout426 said in Can't install latest Opera on Windows 10 Enterprise:

"C:\Users\Thinker\AppData\Local\temp"

Thank you very much!
Tried your method, but the situation is the same.
Have no idea what to do.

A Former User @adroman

@adroman have the very same problem. Nothing works, even reinstalling the browser from scratch. Gaaaaawd.

SKL1961

SKL1961 @Guest

@hexangst Same problem here!

adroman

adroman

Opera failed to uninstall.jpg

Opera can't be installed, can't be uninstalled.
A lot of people have same problem.
Is it not possible to understand why and fix the cause?
I'm willing to provide any diagnostic information.
After all, it is also useful for Opera itself to find out the cause of the error and fix it.

burnout426

burnout426 Volunteer @adroman

@adroman Delete everything in "C:\Users\yourusername\AppData\Local\temp" and "C:\Windows\temp" and then try to uninstall again. Then, after the install fails, look in those folders for an installer log file and see what it says.

adroman

adroman @burnout426

@burnout426
There are several log files created in AppData\Local\Temp.opera\Opera Installer

This is the error info:

[0611/093207.872:INFO:wininet_impl.cc(338)] Starting download from https://autoupdate.geo.opera.com/api/prefs/?product=Opera&version=108.0.5067.40
[0611/093207.922:INFO:wininet_impl.cc(611)] Initial request completion
[0611/093207.922:INFO:wininet_impl.cc(635)] Could not get Content-Length from response: Error (0x13D) while retrieving error. (0x2F76)
[0611/093207.923:INFO:wininet_impl.cc(885)] Download completed
[0611/093207.923:INFO:pref_default_overrides_fetcher.cc(66)] Default prefs overrides fetched successfully
[0611/093207.923:INFO:main_process_installer_runner_impl.cc(263)] Informing the installer backend that the package is ready
[0611/093217.895:ERROR:resource_l10n_handler.cc(57)] Failed to find string: The specified resource name cannot be found in the image file. (0x716)
[0611/093217.896:ERROR:resource_l10n_handler.cc(57)] Failed to find string: The specified resource name cannot be found in the image file. (0x716)
[0611/093222.394:ERROR:installer_controller.cc(371)] Installer error: Installer process did not complete successfully.
[0611/093222.394:INFO:main_process_installer_runner_impl.cc(233)] Stopping installer backend (if running)
[0611/093222.552:INFO:installer_ui_controller.cc(375)] Handling pending error
[0611/093222.553:INFO:root_screen.cc(237)] Displaying error: "An error occurred while attempting to install Opera!" and don't make full package button visible

burnout426

burnout426 Volunteer @adroman

@adroman The Content-Length error is normal. The "failed to find string" errors are normal. "The Installer process did not complete successfully." error is too vague.