Opera Sync isn't syncing bookmarks

[gmiazga]

gmiazga Opera last edited by

Incident follow up.

We recently done server upgrade which broke encoding of bookmark id. This caused bookmarks to appear missing and duplicates to be generated. Problem with missing bookmarks should be now resolved. Most of duplicated bookmarks have been removed. However bookmarks which were created between 30.08 and 3.09 could still have duplicates as that's when broken code was active and being deployed on our servers. To not cause any data-loss we decided to not activate automatic removal of those duplicates.

[A Former User]

A Former User last edited by

Bookmarks are still missing. I checked "sync.opera.com"

but browser side, there is no bookmark.

[eblan]

eblan @Guest last edited by

@endlessfx i too have this problem

[A Former User]

A Former User @gmiazga last edited by

@mgeffro

So, what we need to do to fix this? We still have problem with doubled folders and sync problems.. Manual fix for user accounts for example? Or something like that?

[A Former User]

A Former User @Guest last edited by

@msb Logged out and logged in for sure, still continuing..

[A Former User]

A Former User last edited by A Former User

Mysteriously, with the system restart, synchronization fixed. Thanks for all guys who helped me and all of us.

But still https://sync.opera.com/web/# shows doubled categorize.

[leocg]

leocg Moderator Volunteer @Guest last edited by

Expected as explained in this topic.

[leocg]

leocg Moderator Volunteer last edited by This post is deleted!

[A Former User]

A Former User last edited by

As I said above, (both developer and stable version) bookmarks are still missing

[AnyMar88]

AnyMar88 last edited by

@msb Hello! Just wanted to clarify, when you said system restart, do you mean rebooting the computer or just the browser? I'm still not getting my bookmarks synced unfortunately.

[slytheringirl]

slytheringirl last edited by

I had that problem too when I refreshed the sync page, but what I did was reset my sync data, logout and back in on both PC and Android versions that I had, then shut down both PC & Android browsers (not the computer or tablet). When I reopened both browsers, everything was working fine and the duplicate bookmarks did not come back. I would only do this if you have a bookmarks backup or already have bookmarks on either of your browsers otherwise you'll wind up with no bookmarks whatsoever.

[gmiazga]

gmiazga Opera last edited by

Another update. Apparently initial fix for id's wasn't working properly and we done another fixup to this. This second fix for missing bookmarks was triggered manually for @msb and @berrram accounts. @berrram could you try to log out of sync and log in again to confirm that bookmarks appear for you again? If you can confirm this works this fix will be triggered for all users.

[rejzor]

rejzor last edited by

Just had to reinstall Windows again and dumb Sync is still not restoring my bookmarks. It seems to restore other settings, but does NOTHING with bookmarks. What a mess. Now I have to yet again copy bookmarks file by hand from other system...

[A Former User]

A Former User @gmiazga last edited by

@mgeffro Bookmarks are appear now. Whatever you did, it worked.

[AnyMar88]

AnyMar88 @gmiazga last edited by

@mgeffro YES! Working for me now as well. Thank you!

[tepaseointenso]

tepaseointenso last edited by

@mgeffro Thanks! The problem is solved, i only had to sign out and resign in and all my bookmarks are back.

[A Former User]

A Former User @gmiazga last edited by leocg

[Mod edit/note: Don't shout. Don't right all text in bold.]

[gmiazga]

gmiazga Opera last edited by

Just to sum it up. Current fix is live now and confirmed to be working. If anyone is still experiencing any problems logout and login to sync again should help.

[A Former User]

A Former User @AnyMar88 last edited by

@anymar88 cleaned data from settings after that rebooting the OS. I am just doing a backup my bookmarks to my storage.

[A Former User]

A Former User @gmiazga last edited by

@mgeffro Working sync as expected now. And doubled categorize is fixed. Everything is clear and working. Thanks a lot for support and attention.