Opera Sync isn't syncing bookmarks

[ragequit]

ragequit @ragequit last edited by ragequit

@ragequit said in Opera Sync isn't syncing bookmarks:

Hello, fellows! Can someone please clarify why bookmarks on bookmarks panel don't sync among my computers?? (1xPX, 2xMac, 1xiPhone)

PS, YES, "Sync bookmarks" is ON in Synchronization settings.

Checked sync.opera.com.

Yes, all the needed bookmarks are there. But in DIFFERENT folders. Each folder corresponds to one of my machines mentioned above. Furthermore, my PC-machine is not listed in "devices".

How to make them sync?

[gmiazga]

gmiazga Opera last edited by

@wagnerfilho89 what exactly you mean that you have no access to bookmarks? From logs you added it appears you should have them correctly synchronized.

• encrypted tag on sync.opera.com means that you have used master password to encrypt your sync data so it can only be viewed on browser
• all bookmarks should be visible on opera:bookmarks page, especially ones from opera:startpage on other devices, you should see them there under specific subfolders

[gmiazga]

gmiazga Opera last edited by

@ragequit bookmarks should synchronize between devices with exception of Speed Dial bookmarks which are always stored in separate folders when they come from different devices. But they should still be visible on opera:bookmarks page.

[gmiazga]

gmiazga Opera last edited by gmiazga

@msb @faurkhas duplicated categories is some issue and we are trying to look into it. We have no reproduction steps for this at the moment so any details would be helpful:

Edit: we found problem on server. Our team is working on a fix for duplicate bookmark nodes.

[A Former User]

A Former User last edited by

Hi,
I have the same problem of bookmarks not syncing on Ubuntu 18.04. Just installed Opera, logged into Account and the opera://sync-internals page shows all bookmarks have been synced.

However, when I open my bookmarks, it shows absolutely nothing:

[VRHmason]

VRHmason last edited by

Same problem here,

Installed Opera on new laptop, tried to sync and it didn't work.
Went to https://sync.opera.com/web/ and I see all the folders are duplicated but most duplicate folders are empty.
The original folders contain bookmarks but I cannot sync them nor import them.
I don't see any bookmarks on opera:bookmarks page nor do I have "Other speed dials" folder. I have been trying to get my bookmarks all day but no success.

[faurkhas]

faurkhas @gmiazga last edited by

@mgeffro
Nice! Thanks. It's seems it works, fine now. My Bookmarks are back!

[gmiazga]

gmiazga Opera last edited by

Incident follow up.

We recently done server upgrade which broke encoding of bookmark id. This caused bookmarks to appear missing and duplicates to be generated. Problem with missing bookmarks should be now resolved. Most of duplicated bookmarks have been removed. However bookmarks which were created between 30.08 and 3.09 could still have duplicates as that's when broken code was active and being deployed on our servers. To not cause any data-loss we decided to not activate automatic removal of those duplicates.

[A Former User]

A Former User last edited by

Bookmarks are still missing. I checked "sync.opera.com"

but browser side, there is no bookmark.

[eblan]

eblan @endlessfx last edited by

@endlessfx i too have this problem

[msb]

msb @gmiazga last edited by

@mgeffro

So, what we need to do to fix this? We still have problem with doubled folders and sync problems.. Manual fix for user accounts for example? Or something like that?

[msb]

msb @msb last edited by

@msb Logged out and logged in for sure, still continuing..

[msb]

msb last edited by msb

Mysteriously, with the system restart, synchronization fixed. Thanks for all guys who helped me and all of us.

But still https://sync.opera.com/web/# shows doubled categorize.

[leocg]

leocg Moderator Volunteer @msb last edited by

Expected as explained in this topic.

[leocg]

leocg Moderator Volunteer last edited by This post is deleted!

[A Former User]

A Former User last edited by

As I said above, (both developer and stable version) bookmarks are still missing

[AnyMar88]

AnyMar88 last edited by

@msb Hello! Just wanted to clarify, when you said system restart, do you mean rebooting the computer or just the browser? I'm still not getting my bookmarks synced unfortunately.

[slytheringirl]

slytheringirl last edited by

I had that problem too when I refreshed the sync page, but what I did was reset my sync data, logout and back in on both PC and Android versions that I had, then shut down both PC & Android browsers (not the computer or tablet). When I reopened both browsers, everything was working fine and the duplicate bookmarks did not come back. I would only do this if you have a bookmarks backup or already have bookmarks on either of your browsers otherwise you'll wind up with no bookmarks whatsoever.

[gmiazga]

gmiazga Opera last edited by

Another update. Apparently initial fix for id's wasn't working properly and we done another fixup to this. This second fix for missing bookmarks was triggered manually for @msb and @berrram accounts. @berrram could you try to log out of sync and log in again to confirm that bookmarks appear for you again? If you can confirm this works this fix will be triggered for all users.

[rejzor]

rejzor last edited by

Just had to reinstall Windows again and dumb Sync is still not restoring my bookmarks. It seems to restore other settings, but does NOTHING with bookmarks. What a mess. Now I have to yet again copy bookmarks file by hand from other system...