[Solved] Opera Mail crashes after startup

[overcast2]

overcast2 last edited by

Hello,

This morning, I started Opera Mail/1.0 and I it crashed one second later. This also happened at subsequent attempts. Just before it crashes, I can see that there are multiple mail tabs open.

Any help would be greatly appreciated. Thanks in advance.

This is the crash dump:

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OPERA-CRASHLOG V1 desktop 1.0 1044 windows
OperaMail.exe 1044 caused exception C0000094 at address 711C9225 (Base: 13A0000)

Registers:
EAX=00000000 EBX=FFFFFFFF ECX=00000017 EDX=00000000 ESI=09A1B260
EDI=05E55AC4 EBP=0033CE50 ESP=0033CE28 EIP=711C9225 FLAGS=00210246
CS=0023 DS=002B SS=002B ES=002B FS=0053 GS=002B
FPU stack:
C000000000000000401D 401D8000000000000000 8000000000000000C01D
C01D8000000000000000 88888888888888000000 00000000000000000000
E1E1E1E1E1E1E0003FFE 3FFEF1F1F1F1F1F1F000 SW=0022 CW=027F

---

[leocg]

leocg Moderator Volunteer last edited by

Look for a file named 'autosave.win' (or something like that) and remove it. This way Opera Mail will start without opened tabs so you can check if one of them is the cause of the crash.

[overcast2]

overcast2 last edited by

Leocg, many thanks for your reply, it worked!

I've found autosave.win in the \AppData\Roaming\Opera Mail\Opera Mail\sessions folder and deleted it.

Opera Mail is starting normally again (and my heart rate is getting back to normal...)