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    Opera Air not installing

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    • leocg
      leocg Moderator Volunteer @LikhithReddy last edited by

      @LikhithReddy https://www.opera.com/download Check the Opera Air section

      Reply Quote 0
        LikhithReddy 1 Reply Last reply
      • LikhithReddy
        LikhithReddy @leocg last edited by

        @leocg 971941e1-a03a-4f7d-99a3-2b81d21dccf8-image.png
        Yes, I did download it from here. The setup wizard doesn't work, however.

        Reply Quote 0
          leocg 1 Reply Last reply
        • leocg
          leocg Moderator Volunteer @LikhithReddy last edited by

          @LikhithReddy So both the online and offline installer have the same issue?

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            LikhithReddy 1 Reply Last reply
          • LikhithReddy
            LikhithReddy @leocg last edited by

            @leocg Yep. I can't even use the setup wizard.

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              leocg 1 Reply Last reply
            • leocg
              leocg Moderator Volunteer @LikhithReddy last edited by

              @LikhithReddy Can you install Opera One/GX without issues?

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                LikhithReddy 1 Reply Last reply
              • LikhithReddy
                LikhithReddy @leocg last edited by

                @leocg Yep! I installed Opera One right after the failed attempt to install Air. I already have Opera GX on my system.

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                  Mlipka 1 Reply Last reply
                • Mlipka
                  Mlipka Opera @LikhithReddy last edited by

                  @LikhithReddy

                  Can you check your 7-zip version? Is it 32-bits(x86) or 64-bits?

                  Opera Air doesn't support 32-bits anymore.

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                    LikhithReddy 2 Replies Last reply
                  • LikhithReddy
                    LikhithReddy @Mlipka last edited by

                    @Mlipka It's x64

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                      1 Reply Last reply
                    • LikhithReddy
                      LikhithReddy @Mlipka last edited by

                      @Mlipka da95a572-71b4-4417-b10c-3e9414251db2-image.png

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                        Mlipka 1 Reply Last reply
                      • Mlipka
                        Mlipka Opera @LikhithReddy last edited by

                        @LikhithReddy
                        Hmm. So it's some unusual situation.

                        My current suggestions:

                        • try to uninstall 7zip and try to install Opera Air again
                        • try to install with disabled antivirus (if it's not a system default) we had some cases in which some antivirus were blocking the installation

                        Let me know if anything helps. Otherwise, I will pass this case to our QA team for further investigation.

                        Reply Quote 0
                          LikhithReddy 1 Reply Last reply
                        • LikhithReddy
                          LikhithReddy @Mlipka last edited by

                          @Mlipka ba4a5cd1-ebfa-4254-8aea-f3036b682fe8-image.png
                          093dfbf7-1dad-40f8-a1ab-2802b05c5134-image.png

                          7-Zip is uninstalled yet it shows that?

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                            Mlipka 1 Reply Last reply
                          • Mlipka
                            Mlipka Opera @LikhithReddy last edited by

                            @LikhithReddy

                            We made some in-depth testing and didn't find any anomaly related to the installer.

                            There is something on your computer, that is running 7-zip in 32-bits, even when it was uninstalled.

                            You can double-check if you don't have some old instances in Control Panel/Programs and Features.

                            2836110f-c898-48a5-8cd8-78df1222978d-image.png

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                              LikhithReddy 1 Reply Last reply
                            • LikhithReddy
                              LikhithReddy @Mlipka last edited by

                              @Mlipka 33087ffd-8e86-4fd5-b55f-a8a3842981be-image.png

                              Nope. No 7-Zip here. I also tried downloading it after turning off Microsoft Defender, but that didn't work either.

                              Usually when I try to download things from GitHub (like explorer patcher) Microsoft Defender shows the 'blocked' prompt, which if I expand I can click on 'install anyway'. However this one shows the problem in 7-Zip despite me not having it installed.

                              Reply Quote 0
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