Mystery Charge from Opera Software
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PerfectlyDreadful last edited by
I just got a notification of an attempted charge to my credit card for 11.55 from "GOOGLE *Opera Software". My card was declined twice due to insufficient balance but that's no longer the case. I have absolutely no idea what for and really would rather not have to pay money for nothing. Can someone tell me how to stop the payment, or at very least explain what I'm supposed to have purchased or how to find out?
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PerfectlyDreadful last edited by PerfectlyDreadful
@sgunhouse I just checked and no, there is no VPN subscription active on my account.
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leocg Moderator Volunteer last edited by
@PerfectlyDreadful Have you ever informed your credit card number to Opera?
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PerfectlyDreadful last edited by PerfectlyDreadful
@leocg No, I don't even have any payment cards registered on my opera account. The card in question is one of my google payment methods though. At first I thought the charge was related to my Google One subscription, which is the one and only active subscription I have, but that costs less than 2 bucks a month and I can see a record of each payment I made going back to the first so the mystery continues. When it opens I suppose I'll try contacting the credit card company.
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leocg Moderator Volunteer last edited by
@PerfectlyDreadful There are any chances that the notification is false?
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kearawill1122 last edited by
Hi PerfectlyDreadful,
It sounds like you're dealing with an unexpected charge from "GOOGLE *Opera Software." Here are a few steps you can take:
Check Google Account Purchases: Log in to your Google Account and check your purchase history (under "Google Play" or "Google Payments") to see if there are any associated transactions.
Opera Software: "Opera Software" is related to the Opera browser. It’s possible that this charge might be for a subscription or in-app purchase related to their services. You can also check your Opera account or app for any active subscriptions.
Contact Google Support: If you can’t find the charge or if it seems like a mistake, you can contact Google Support to dispute the charge and inquire about the purchase.
Contact Your Bank: If the charge was unauthorized, you may also want to contact your bank or credit card provider to report it and prevent any future attempts.
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PerfectlyDreadful last edited by
@leocg No, the text was not just a one-off. It came from the same number as all of the other declined transaction notifications I have received in the past. It seems like the charge would have gone through if I had had sufficient balance. Looks like being broke paid off for once. ha.
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PerfectlyDreadful last edited by
@kearawill1122 Hi, thanks for your reply. I have done all of those things, with the exception of contacting google and the credit card company. Mostly because I don't expect them to do much of anything to help and I know it will be a painful experience.
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leocg Moderator Volunteer last edited by
@PerfectlyDreadful When you buy something through Google, it's required that a PIN/Password is provided?
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PerfectlyDreadful last edited by
@leocg Are you asking me or telling me? the only things I commonly pay for using google pay are rides with uber or lyft. In those cases yes, I am always asked to confirm the purchase and the payment method before it will work.
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leocg Moderator Volunteer last edited by
@PerfectlyDreadful There is a ? on the end, so it was a question.
OK, so for one to buy something using your Google (Pay?) account, some kind of confirmation would be needed?
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PerfectlyDreadful last edited by
@leocg Presumably not if it were some piece of subscription based software.. They all love their scammy little automatic subscription initiations that you must agree to in order to access a "free" trial. That should be illegal, but I digress. Still racking my brain and apps list for any errant installs. The charge went through today too.
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leocg Moderator Volunteer last edited by
@PerfectlyDreadful Doesn't make sense to me, if you configure your Google Pay to require a PIN/Password/Whatever to confirm a payment, I guess that at least the first one should have to be confirmed,
