I cant watch any movie stream platform or spotify

AdriSanXz

AdriSanXz

in summary, i cant watch anything on movistar+ / netlfix / spotify etc it gives me an error with opera, i tried deleting cookies, history etc but not working.

Anyone can help? sry for my english im spanish native.

leocg

leocg Moderator Volunteer @AdriSanXz

@adrisanxz And why can't you watch them? What happens?

AdriSanXz

AdriSanXz @leocg

Well @leocg thats why im here... cause on google Chorme i can watch all with no problems...
Btw i read a post that tell me to go to opera:/components and update the last one... but i see like 3 of my components are giving me an error.
Maybe this is the problem? Idk... cause didnt have any option of privacity activated or something like that blocking and denying me watch private platforms like Netlfix or Movistar+ or even content on Spotify web...
Like no sense it happens.
Can u help me? I tried reinstall Opera GX, deleting cookies, history nothing works. And when im trying update the Opera components i cant cause of error so, im lost.
PD: I will let u screens of what im seeing when trying see something in all these platforms, and im spanish, if u see that my english is not good enough to understand me and the problem, i can talk on my native language if u talk it too. All the screens from my Opera GX, my google Chrome all that working properly but didnt screen it (screen on netflix tlaking about chorme, but i didnt touch it there).

wonghow

wonghow

do you see widevine in the components? you need that to decrypt.

AdriSanXz

AdriSanXz @wonghow

@wonghow opera support team on their discord helped me alredy with that steps:
The reason your Stream is not working on Netflix / Disney+ or so on is due to a DRM issue. To help you troubleshoot please do the following -

Step
Check your OS Version to see if it's up to date.
Is it the "N" Version of Windows? If it is do the following -
In Windows -
Start > Settings > Apps > Apps and features > Optional features > Add a feature,
Then locate Media Feature Pack in the list of available optional features.
Enable it and let it install, after the install reboot your device and try,

Step
Go to https://bitmovin.com/demos/drm and scroll down to where it lists MSE and EME,
Take a screenshot that includes what all is supported and what is not (the lists below as well) and send it in the chat here

Step
Go to opera://settings/content/protectedContent and enable both options
Go to opera://settings/content/insecureContent and add the site where you have DRM issues

Step
Go to the site where you have the issue and click on the padlock in the URL Bar, select site settings.
In the new page, allow it perms to use Flash, javaScript and Insecure Content and clear data

Step
Now restart Opera GX and go back to the site with the issue, and try
If there is no issue
If the issue persists, ping the staff member to get them back to the chat and assist you.

DRM - Digital rights management tools or technological protection measures are a set of access control technologies for restricting the use of proprietary hardware and copyrighted works.

Maybe someone read that lately and can help them with the same problem. I alredy can use all good, and yes doing all that the components have no more errors and all updated, thx for all.

AdriSanXz

AdriSanXz @leocg

@leocg @wonghow ok today i turn on the pc again, and again the same problem, tried make the same than i told u yesterday but nothing happens pls help

leocg

leocg Moderator Volunteer @AdriSanXz

@adrisanxz In https://bitmovin.com/demos/drm, are video/mp4; codecs="avc1.42c00d", video/webm; codecs="vorbis,vp8" and widevine checked?

AdriSanXz

AdriSanXz @leocg

@leocg yes, but i think if i reset the pc (turn it off and put it on again) will happen the same (like today) im "fixing it" following this steps i found on internet:

Goto the URL opera://about and take note of the "profile" path. Close down Opera and delete the WidevineCDM folder in the profile folder. Then, start Opera, goto opera://components and try updating Widevine again.

You might want to make sure opera://flags/#new-component-update-mechanism is disabled too. It should be by default, but check that URL just in case.

But for the moment didnt fix it at all, cause if i put on the pc again i will have the same problem, cause every time my opera/components make errors and cant update few of them, so i need to that all that steps again for watch netflix movtsar or listen spotify in the web

wonghow

wonghow @AdriSanXz

@adrisanxz I know This is the Opera for Windows thread. But I am using Linux Opera and do not have the Widevine issue. However, Widevine should work the same in any OS. I am guessing is either Opera for Window problem or Window Widevine problem.
The way to test this is use another browser Firefox or Chrome and see if you can reproduce the problem, if cannot reproduce the problem then it must be Opera for Window problem
https://superuser.com/questions/1771770/cant-play-drm-protected-videos
seems this problem exist a while ago on Window system

I see you are using Opera GX. Can you try the Standard Opera One and see if it works? Could be Opera GX problem

burnout426

burnout426 Volunteer

Note that if you're having troubles playing DRM content, try testing with hardware acceleration off at the URL opera://settings/system. If it's already off, try testing with it on. And, if that's no help, with it on, try adjusting the Angle flag for your GPU.

Then, if Opera doesn't seem to be downloading the Widevine component properly, you can try doing it yourself.

Windows Directions (tested on 11):

Hit Windows key + r to open the run dialog, type cmd and press enter to open a command prompt.

Then, run this command:

cd "%USERPROFILE%\Downloads"

to switch to your Downloads folder.

Then, run:

curl "http://edgedl.me.gvt1.com/edgedl/release2/chrome_component/acwcdm4bj7lx4xbm2ireywxlhvca_4.10.2710.0/oimompecagnajdejgnnjijobebaeigek_4.10.2710.0_win64_adsurwm4gclupf32xdrpgdnapira.crx3" -o "4.10.2710.0.crx3"

That edgedl.me.gvt1.com URL is what Opera uses to get Widevine (version 4.10.2710.0 in this case) and that curl command will download it as "4.10.2710.0.crx3".

Once downloaded, run this command:

explorer "%CD%"

to open your Downloads folder.

Then, with 7-zip installed, right-click "4.10.2710.0.crx3", goto the "7-zip" submenu and choose "Extract to 4.10.2710.0\". That will give you a folder named "4.10.2710.0" in your Downloads folder.

Then, in the command prompt, run this command:

explorer "%AppData%\Opera Software\Opera GX Stable"

to open your Opera GX profile folder. (Change it to "Opera Stable" if you're using regular Opera.)

In the "Opera GX Stable" folder, go into the "WidevineCdm" folder (if it's not there, create it) and delete everything in it if it's not empty.

Then, copy the "4.10.2710.0" folder from your Downloads folder to that "WidevineCdm" folder so that the structure looks like this:

- WidevineCdm
    - 4.10.2710.0
        - _metadata
            verified_contents.json
        - _platform_specific
            - win_x64
                widevinecdm.dll
                widevinecdm.dll.sig
        LICENSE
        manifest.json

Then, start Opera GX and goto the URL opera://components to check that the Widevine component is detected and shows that version. Then, test things out.

burnout426

burnout426 Volunteer

Another option, if nothing else works, is to copy the "WidevineCDM" folder from the latest version folder in Chrome's install folder to the latest version folder in Opera's install folder. "C:\Program Files\Google\Chrome\Application\120.0.6099.217" to "C:\Users\yourusername\AppData\Local\Programs\Opera GX\105.0.4970.76" for example.

That should work for the current version of Opera you have installed at least. You'll probably have to copy over the WidevineCdm folder to the new version folder if you update.

burnout426

burnout426 Volunteer

Do you have this problem in a test standalone installation of Opera/Opera GX or does everything work fine there?

wonghow

wonghow @burnout426

@burnout426 haha, I never seen such a complicated help. Even if were I, it is not worth going through these steps. I would try to narrow down the problem a bit and report bug to Opera.

burnout426

burnout426 Volunteer @wonghow

@wonghow It just means to download the file and put its contents in the WidevineCdm folder. It's just wordy because it's step by step.

With that said, a simplified first check would be to check if one can download http://edgedl.me.gvt1.com/edgedl/release2/chrome_component/acwcdm4bj7lx4xbm2ireywxlhvca_4.10.2710.0/oimompecagnajdejgnnjijobebaeigek_4.10.2710.0_win64_adsurwm4gclupf32xdrpgdnapira.crx3 on their system. If not, that could explain why opera is having trouble fetching the component via opera://components.

sfkhalid2004

sfkhalid2004 @burnout426

@burnout426 it has worked. thanks