I cant watch any movie stream platform or spotify

[wonghow]

wonghow last edited by

do you see widevine in the components? you need that to decrypt.

[AdriSanXz]

AdriSanXz @wonghow last edited by

@wonghow opera support team on their discord helped me alredy with that steps:
The reason your Stream is not working on Netflix / Disney+ or so on is due to a DRM issue. To help you troubleshoot please do the following -

Step
Check your OS Version to see if it's up to date.
Is it the "N" Version of Windows? If it is do the following -
In Windows -
Start > Settings > Apps > Apps and features > Optional features > Add a feature,
Then locate Media Feature Pack in the list of available optional features.
Enable it and let it install, after the install reboot your device and try,

Step
Go to https://bitmovin.com/demos/drm and scroll down to where it lists MSE and EME,
Take a screenshot that includes what all is supported and what is not (the lists below as well) and send it in the chat here

Step
Go to opera://settings/content/protectedContent and enable both options
Go to opera://settings/content/insecureContent and add the site where you have DRM issues

Step
Go to the site where you have the issue and click on the padlock in the URL Bar, select site settings.
In the new page, allow it perms to use Flash, javaScript and Insecure Content and clear data

Step
Now restart Opera GX and go back to the site with the issue, and try
If there is no issue
If the issue persists, ping the staff member to get them back to the chat and assist you.

DRM - Digital rights management tools or technological protection measures are a set of access control technologies for restricting the use of proprietary hardware and copyrighted works.

Maybe someone read that lately and can help them with the same problem. I alredy can use all good, and yes doing all that the components have no more errors and all updated, thx for all.

[AdriSanXz]

AdriSanXz @leocg last edited by

@leocg @wonghow ok today i turn on the pc again, and again the same problem, tried make the same than i told u yesterday but nothing happens pls help

[leocg]

leocg Moderator Volunteer @AdriSanXz last edited by

@adrisanxz In https://bitmovin.com/demos/drm, are video/mp4; codecs="avc1.42c00d", video/webm; codecs="vorbis,vp8" and widevine checked?

[AdriSanXz]

AdriSanXz @leocg last edited by

@leocg yes, but i think if i reset the pc (turn it off and put it on again) will happen the same (like today) im "fixing it" following this steps i found on internet:

Goto the URL opera://about and take note of the "profile" path. Close down Opera and delete the WidevineCDM folder in the profile folder. Then, start Opera, goto opera://components and try updating Widevine again.

You might want to make sure opera://flags/#new-component-update-mechanism is disabled too. It should be by default, but check that URL just in case.

But for the moment didnt fix it at all, cause if i put on the pc again i will have the same problem, cause every time my opera/components make errors and cant update few of them, so i need to that all that steps again for watch netflix movtsar or listen spotify in the web

[wonghow]

wonghow @AdriSanXz last edited by wonghow

@adrisanxz I know This is the Opera for Windows thread. But I am using Linux Opera and do not have the Widevine issue. However, Widevine should work the same in any OS. I am guessing is either Opera for Window problem or Window Widevine problem.
The way to test this is use another browser Firefox or Chrome and see if you can reproduce the problem, if cannot reproduce the problem then it must be Opera for Window problem
https://superuser.com/questions/1771770/cant-play-drm-protected-videos
seems this problem exist a while ago on Window system

I see you are using Opera GX. Can you try the Standard Opera One and see if it works? Could be Opera GX problem

[burnout426]

burnout426 Volunteer last edited by

Note that if you're having troubles playing DRM content, try testing with hardware acceleration off at the URL opera://settings/system. If it's already off, try testing with it on. And, if that's no help, with it on, try adjusting the Angle flag for your GPU.

Then, if Opera doesn't seem to be downloading the Widevine component properly, you can try doing it yourself.

Windows Directions (tested on 11):

Hit Windows key + r to open the run dialog, type cmd and press enter to open a command prompt.

Then, run this command:

cd "%USERPROFILE%\Downloads"

to switch to your Downloads folder.

Then, run:

curl "http://edgedl.me.gvt1.com/edgedl/release2/chrome_component/acwcdm4bj7lx4xbm2ireywxlhvca_4.10.2710.0/oimompecagnajdejgnnjijobebaeigek_4.10.2710.0_win64_adsurwm4gclupf32xdrpgdnapira.crx3" -o "4.10.2710.0.crx3"

That edgedl.me.gvt1.com URL is what Opera uses to get Widevine (version 4.10.2710.0 in this case) and that curl command will download it as "4.10.2710.0.crx3".

Once downloaded, run this command:

explorer "%CD%"

to open your Downloads folder.

Then, with 7-zip installed, right-click "4.10.2710.0.crx3", goto the "7-zip" submenu and choose "Extract to 4.10.2710.0\". That will give you a folder named "4.10.2710.0" in your Downloads folder.

Then, in the command prompt, run this command:

explorer "%AppData%\Opera Software\Opera GX Stable"

to open your Opera GX profile folder. (Change it to "Opera Stable" if you're using regular Opera.)

In the "Opera GX Stable" folder, go into the "WidevineCdm" folder (if it's not there, create it) and delete everything in it if it's not empty.

Then, copy the "4.10.2710.0" folder from your Downloads folder to that "WidevineCdm" folder so that the structure looks like this:

- WidevineCdm
    - 4.10.2710.0
        - _metadata
            verified_contents.json
        - _platform_specific
            - win_x64
                widevinecdm.dll
                widevinecdm.dll.sig
        LICENSE
        manifest.json

Then, start Opera GX and goto the URL opera://components to check that the Widevine component is detected and shows that version. Then, test things out.

[burnout426]

burnout426 Volunteer last edited by

Another option, if nothing else works, is to copy the "WidevineCDM" folder from the latest version folder in Chrome's install folder to the latest version folder in Opera's install folder. "C:\Program Files\Google\Chrome\Application\120.0.6099.217" to "C:\Users\yourusername\AppData\Local\Programs\Opera GX\105.0.4970.76" for example.

That should work for the current version of Opera you have installed at least. You'll probably have to copy over the WidevineCdm folder to the new version folder if you update.

[burnout426]

burnout426 Volunteer last edited by

Do you have this problem in a test standalone installation of Opera/Opera GX or does everything work fine there?

[wonghow]

wonghow @burnout426 last edited by

@burnout426 haha, I never seen such a complicated help. Even if were I, it is not worth going through these steps. I would try to narrow down the problem a bit and report bug to Opera.

[burnout426]

burnout426 Volunteer @wonghow last edited by

@wonghow It just means to download the file and put its contents in the WidevineCdm folder. It's just wordy because it's step by step.

With that said, a simplified first check would be to check if one can download http://edgedl.me.gvt1.com/edgedl/release2/chrome_component/acwcdm4bj7lx4xbm2ireywxlhvca_4.10.2710.0/oimompecagnajdejgnnjijobebaeigek_4.10.2710.0_win64_adsurwm4gclupf32xdrpgdnapira.crx3 on their system. If not, that could explain why opera is having trouble fetching the component via opera://components.

[sfkhalid2004]

sfkhalid2004 @burnout426 last edited by

@burnout426 it has worked. thanks