[Solved]Lost Opera after Windows upgrade yesterday 8/14/19

[A Former User]

A Former User @sgunhouse last edited by

@sgunhouse Thanks for your response. I am not sure what the update was as I was just walking past my computer and it said it needed to be restarted so I said ok and then I saw it was updating. I usually don't worry about that stuff. Once it restarted my Opera was not accessible. I was able to delete an Opera app but the Opera stable app can not be deleted.

[leocg]

leocg Moderator Volunteer @Guest last edited by

@dilynn25 So it was a Windows update?

[sgunhouse]

sgunhouse Moderator Volunteer last edited by

Windoww or a security program - my AV requires a restart at times.

[A Former User]

A Former User @sgunhouse last edited by

@sgunhouse I'm thinking it was an AVG update because AVG became my browser. I deleted the program/app afterwards but I still can't download Opera

[A Former User]

A Former User @Guest last edited by

@dilynn25 Ok, well, I'm going guess that there isn't anyone here that can help me...I guess this is goodbye to my beloved Opera browser....Sniff, Sniff It was a great run while it lasted...

[leocg]

leocg Moderator Volunteer @Guest last edited by

@dilynn25 You had just replied here and also it's the weekend.

Back to the subject: Do you see Opera listed in the task manager after have tried to run it?

[A Former User]

A Former User @leocg last edited by

@leocg Hi, sorry, I'm really upset that this has happened and I don't see a way to get it back...anyhow...No I don't see it in the task manager. I will try to download it again, right now...

[A Former User]

A Former User @leocg last edited by

@leocg Ok, I tried again and there is only a opera installer listed in the task mgr. with all zeros listed and .02 mb of memory

[leocg]

leocg Moderator Volunteer @Guest last edited by

@dilynn25 So the problem is that you can't download Opera or the problem is that Opera doesn't run?

[leocg]

leocg Moderator Volunteer @Guest last edited by

@dilynn25 So the problem is with the installation?

[A Former User]

A Former User @leocg last edited by

@leocg Opera goes through the motions and then just ends with my computer settings page and an Opera icon on my windows 10 screen that does nothing

[A Former User]

A Former User @Guest last edited by

@dilynn25 I've also gotten a msg from Opera afterwards saying that this version of Opera can only be downloaded on window's version 7 or higher and to go to Opera.com I am using windows 10

[leocg]

leocg Moderator Volunteer @Guest last edited by

@dilynn25 32 or 64 bits?

[A Former User]

A Former User @leocg last edited by

@leocg 64

[sgunhouse]

sgunhouse Moderator Volunteer last edited by

Maybe you should try the offline installer.

[A Former User]

A Former User last edited by

You could try uninstalling, then pressing Windows + r then write %appdata% then look for the Opera Software folder and then delete it. Try installing again

[A Former User]

A Former User @Guest last edited by

@albiceleste101 Thank you I just tried what you suggested but in roaming it only gave me the option to move to my recycle bin...
I could not find a way to uninstall in that screen once I chose Opera

[A Former User]

A Former User @Guest last edited by

@dilynn25 You were supposed to uninstall Opera normally, not from that screen.

[A Former User]

A Former User @Guest last edited by

@albiceleste101 ok, well, I tried using the uninstall and I still get the message that it only works with windows 7 or higher and that I should go to opera.com for compatible versions. I have windows 10!!! So I have no idea why this box keeps preventing me from uninstalling.

[A Former User]

A Former User @Guest last edited by

@dilynn25 ---------------------------
Opera installer 62.0.3331.123.0

This Opera installer works only on Windows 7 or higher.

Visit www.opera.com to download compatible version.

OK