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    Video not playing in OPERA

    Opera for Windows
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    • loopy1945
      loopy1945 last edited by

      Re: Videos won't play

      I saw an old topic about this and was going to reply there but it asked me to start a new topic as it was quite old.

      I am using OPERA 51.0 and have an awful time playing videos from any site. Most times I just get an error or it will start playing then stop half way through and say it's not available in my country. You Tube seems to be OK but that's about it. This is very frustrating. To see the video I have to open Chrome. I like the features in Opera but shouldn't have to open a different browser to watch videos. Any help appreciated.

      Reply Quote 2
        leocg A Former User A Former User A Former User 4 Replies Last reply
      • leocg
        leocg Moderator Volunteer @loopy1945 last edited by

        @loopy1945 Please follow https://forums.opera.com/topic/23068/instructions-on-posting-about-problems-in-opera-for-computers

        Reply Quote 0
          loopy1945 jeylm 2 Replies Last reply
        • jeylm
          jeylm @leocg last edited by

          @leocg Hi, same problem here, since 51 nearly all videos are broken
          tried to reset profile to default but same behaviour.
          details:
          Version information
          Version: 51.0.2830.55 - Opera is up to date
          Update stream: Stable
          System: Windows 10 64-bit

          few examples attached, videos or gifs on pages such as facebook, 9gag or vimeo looks broken.
          https://www.facebook.com/severeweatherEU/videos/2191473944409028/
          0_1521362286123_Image 2.png
          https://vimeo.com/255723723
          0_1521362425989_Image 3.png
          https://9gag.com/gag/anM98Wn
          0_1521362517656_Image 5.png

          Reply Quote 0
            leocg 1 Reply Last reply
          • loopy1945
            loopy1945 @leocg last edited by

            @leocg - I went to the link but I don't understand what I'm doing wrong. Bear with me. I'm a senior so not up on all this stuff.

            My operating system is windows which is why I posted it as a problem in Opera for Windows. Perhaps it would be better if I just played videos in Google.

            Sorry for any trouble.

            Reply Quote 0
              leocg 1 Reply Last reply
            • leocg
              leocg Moderator Volunteer @loopy1945 last edited by

              @loopy1945 Did you do all the steps that should be done before posting?

              What version of Windows are you using?

              Where are the links to some example pages where the problem happens?

              Reply Quote 0
                1 Reply Last reply
              • leocg
                leocg Moderator Volunteer @jeylm last edited by

                @jeylm All those videos played fine here. I'm also on Windows 10.

                Reply Quote 0
                  jeylm 1 Reply Last reply
                • jeylm
                  jeylm @leocg last edited by

                  @leocg guess it depends on gpu type somehow. on 2nd pc with very old intel HD 2000 graphics all fine, on pc with radeon 4600 series video is broken like shown, but audio works.. i was trying to adjust nearly everything within opera://flags related to gpu / rendering but no luck..... not sure if support of some features were dropped from 51.

                  Reply Quote 0
                    leocg jeylm 2 Replies Last reply
                  • leocg
                    leocg Moderator Volunteer @jeylm last edited by

                    @jeylm Try checking opera://gpu to see if there are any error messages at the log and also if hardware acceleration is being used.

                    Reply Quote 0
                      1 Reply Last reply
                    • jeylm
                      jeylm @jeylm last edited by

                      @leocg see opera://gpu diagnostics. https://uloz.to/!xY5w2OLUDfwm/a-oxps
                      just to note, all videos work well in current chrome on same PC

                      Reply Quote 0
                        leocg 1 Reply Last reply
                      • leocg
                        leocg Moderator Volunteer @jeylm last edited by

                        @jeylm Post here the 'Graphics Feature Status' and the 'Log Messages' sections.

                        Reply Quote 0
                          1 Reply Last reply
                        • jeylm
                          jeylm last edited by

                          Graphics Feature Status
                          Canvas: Hardware accelerated
                          CheckerImaging: Disabled
                          Flash: Hardware accelerated
                          Flash Stage3D: Hardware accelerated
                          Flash Stage3D Baseline profile: Hardware accelerated
                          Compositing: Hardware accelerated
                          Multiple Raster Threads: Force enabled
                          Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
                          Rasterization: Software only, hardware acceleration unavailable
                          Video Decode: Hardware accelerated
                          WebGL: Hardware accelerated
                          WebGL2: Hardware accelerated

                          Log Messages
                          [13688:4052:0318/203842.431:ERROR:gpu_command_buffer_stub.cc(709)] : ContextResult::kFatalFailure: Failed to create surface.
                          GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.

                          Reply Quote 0
                            leocg 2 Replies Last reply
                          • leocg
                            leocg Moderator Volunteer @jeylm last edited by

                            @jeylm The error shown on the log may be related to the problem. Check if you see it on a constant basis.
                            Also check opera://media-internals/ while playing the video.

                            Reply Quote 0
                              1 Reply Last reply
                            • leocg
                              leocg Moderator Volunteer @jeylm last edited by

                              @jeylm There is no need to post opera://media-internals/ here but if you gonna do that please use the proper function on that page to copy the useful information otherwise you will be only flooding the topic.

                              Reply Quote -1
                                1 Reply Last reply
                              • jeylm
                                jeylm last edited by

                                @leocg, well tried that first but the forum says i do not have permissions to upload txt file which is log output of media-internals. Can you please be so kind what you mean by "se the proper function on that page" ?

                                0_1521488000726_2d6547cc-e6af-48ba-86a5-d9f1f1a8d946-image.png

                                Reply Quote 0
                                  leocg 1 Reply Last reply
                                • leocg
                                  leocg Moderator Volunteer @jeylm last edited by

                                  @jeylm I was talking about the opera: //media-internals page. Use the option to copy to clipboard and paste that into here.

                                  Reply Quote 0
                                    jeylm 1 Reply Last reply
                                  • jeylm
                                    jeylm @leocg last edited by jeylm

                                    @leocg
                                    yup, thats all the data you deleted yesterday 🙂
                                    0_1521491375376_65806f8a-746a-40d3-b31c-2adf2a3a3c18-image.png

                                    if you mean from particular player here is example

                                    render_id: 14
                                    player_id: 1
                                    origin_url: https://www.facebook.com/
                                    frame_url: https://www.facebook.com/?sk=h_chr
                                    frame_title: Facebook
                                    url: https://video.fksc1-1.fna.fbcdn.net/v/t42.1790-2/29113745_1585668801552379_6165669829672960000_n.mp4?_nc_cat=0&efg=eyJybHIiOjMwMCwicmxhIjo1MTIsInZlbmNvZGVfdGFnIjoic3ZlX3NkIn0%3D&rl=300&vabr=149&oh=d8ed5571dee6138ad5d5d8efbb0d3ae6&oe=5AB04565
                                    total_bytes: 833251
                                    streaming: false
                                    single_origin: true
                                    passed_cors_access_check: false
                                    range_header_supported: true
                                    pipeline_state: kSuspended
                                    info: Effective playback rate changed from 0 to 1
                                    audio_channel_layout: STEREO
                                    audio_codec_name: aac
                                    audio_sample_format: Float 32-bit planar
                                    audio_samples_per_second: 24000
                                    bitrate: 149011
                                    coded_height: 224
                                    coded_width: 400
                                    demuxer: MFDemuxer
                                    found_audio_stream: true
                                    found_video_stream: true
                                    height: 225
                                    max_duration: 44.735
                                    start_time: 0
                                    video_codec_name: h264
                                    video_format: PIXEL_FORMAT_YV12
                                    video_is_encrypted: false
                                    video_profile_name: h264 baseline
                                    width: 400
                                    audio_dds: false
                                    platform_pipeline_status_list: 9
                                    audio_decoder: WMFAudioDecoder
                                    video_dds: false
                                    video_decoder: GpuVideoDecoder
                                    audio_buffering_state: BUFFERING_HAVE_ENOUGH
                                    video_buffering_state: BUFFERING_HAVE_ENOUGH
                                    pipeline_buffering_state: BUFFERING_HAVE_ENOUGH
                                    event: PAUSE
                                    duration: 44.735

                                    Reply Quote 0
                                      leocg 1 Reply Last reply
                                    • burnout426
                                      burnout426 Volunteer last edited by burnout426

                                      In settings, check "show advanced settings", search for "hardware" and disable hardware acceleration.

                                      Reply Quote -1
                                        1 Reply Last reply
                                      • leocg
                                        leocg Moderator Volunteer @jeylm last edited by

                                        @jeylm Of course you should post only the data related to the problematic video.

                                        Reply Quote -1
                                          1 Reply Last reply
                                        • A Former User
                                          A Former User @loopy1945 last edited by A Former User

                                          @jeylm jeylm is that Radeon 4600 card for a 32 bit or 64 bit win 10 ? !..

                                          if so - The last operating system supported using the AMD drivers was Microsoft Windows 8 with the AMD Catalyst 13.1 driver package.. - Driver Supported for AMD Radeon HD 4000, HD 3000, HD 2000 and older Series..

                                          the good news is - Win 10 is only available via Windows Update. Please enable Windows Update to allow it to automatically detect and install display driver version 8.970.100.9001

                                          bad news is - ATI Radeon HD Series 4600 latest driver is broken on Windows 10 at least as far back to November 28, 2017.. Not unless they fixed it lately..

                                          Reply Quote 0
                                            jeylm 1 Reply Last reply
                                          • jeylm
                                            jeylm @Guest last edited by

                                            @nvmjustagirl its 64bit, exactly with the same driver (WU provided ) which you mention. anyway, the videos are broken just since update to opera 51. in MS edge and firefox 59 i have no issues.

                                            Reply Quote 0
                                              A Former User 2 Replies Last reply
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