@captpete Two-month-old post found through a Google search, but here's what worked for me. I changed my email and password, then successfully logged into my Opera account on a Firefox browser on Windows. I then linked my Opera account and my Facebook account. Logging into the Opera browser app on Android using my linked Facebook account worked, but entering my email and password did not.
@roalda said in How is sync data visible at sync.opera.com if it's encrypted with a password?:
I'm wondering the same. I'm testing Opera for Android 47 beta and have setup syncing. For encryption I have selected "Use a sync passphrase". The line under this option clearly states: "Encrypts all synced data".
However, when I login on sync.opera.com with ONLY my Opera Account credentials - I have NOT entered my sync passphrase - I see data like Speed dials, Open tabs, History etc. When you state "Encrypts all synced data" this should not be possible without entering the passphrase first.
Today, I have tested it again. To start fresh, I have removed all data by selecting "Reset sync data" on sync.opera.com.
When I first setup sync (including passphrase encryption) on Opera 54 for Windows and then login on Opera for Android 47.0.2249.129124, the data shows encrypted on sync.opera.com.
Then I removed all sync data again. When I then setup syncing on OfA ONLY (including "Use a sync passphrase"), all data on sync.opera.com is visible, hence not encrypted.
@itowwill 1) That message appeared for no reason? Had you ever enabled pass-phrase use in Sync? Did you change your sync password? Did you reinstall your OS?
Why didn't you use your already existing username?
Yes, it's yours. It's the new user you've just created to post in the forums.
I've been having the same problems as above. I am 200% certain I've followed every instruction given by Opera on synchronisation on both my laptop and desktop (5 times over). I hope somebody at Opera is looking at this thread. I'm not going to bring this to their attention directly. Why? I expect that they'll simply take me through the whole process again, then blame some virus shield or something. How? This is what all organisations do, instead of investigating their software more carefully at the outset. So I do not have an hour of time (or more) to spend on this.
@devilstrings I had the same issue you had the other day, but it somehow fixed itself after I kept trying to sign back in. I'm just glad I didn't have to reset anything. It seems sync is starting to really deteroriate since the devs are obviously not bothering to fix it in spite of all of our complaints.
@leocg Then they will have one less user because they are stubborn. And not only that, but you can't even add custom search engines, for example like Ecosia. I want to support the cause and Opera doesn't allow me to. It's advertised as a browser that allows users to customize it, but it's nothing compared to what Opera 12 and the older versions were. And it comes bundled with bloatware like Whatsapp, facebook, VK and other social media widgets that should be optional extensions. Even Chrome's bundled extensions can be removed if one desires to...
Good day to you. I have nothing more to do with this piece of software anymore and will advise all my associates to steer clear from it.
You shouldn't have copied some of the old files. The logins are encrypted to your user account (which is unique to that computer) and hence unreadable if copied to another computer. I'd recommend deleting your profile on the new computer and starting fresh, then using only Sync to get the data to the other machine.
@ashiquerai I've lost mine as well. (May 2018). This happens so frequently.
And yet, like most users, we don't understand how Opera engineers or Moderators can't comprehend that their users are not all uninformed or even "stupid". Opera sync messes up all the time, that's the fact. And it's also a bad, confusing interface. Which is a drag because everything else about Opera 52/53 is superb. It is almost a perfect browser.
(1) You look on your browser top-right, see the user icon, click, it's the sync panel, sign in, there's a link to choose what to synchronize. But it never works, it just activates sync without choices. So it's already syncing before you could choose which items to sync.
(2) You click on the grey cog wheel top-right, and come not to SYNC preferences, but to all opera preferences. Totally bad information design. The expectation is to see SYNC prefs, because that's the tool you're on... But fine, you're at overall Opera prefs/settings, and you see "Synchronization"... then under it you see "Advanced Configuration"— but Advanced Configuration is greyed out. So there IS no ability to get to any advanced sync choices. So why confuse people by suggesting that there ARE choices?
(3) Now, where does a user see or know to go to a web interface to see what the server shows? Where is the information within the Sync panel in browser to "See bookmarks on server"? That would be the simplest most logical place to inform the user. But that would make too much sense. So omit it all together. Better, say the Opera engineers. Keep it a mystery. But OK, someone in a forum tells you to go to https://sync.opera.com/web/ ...
(4) This is what I see-- It's not helpful.
It's all unintelligible, designed by an Opera staff who already know the mapped out information design and drill-down as opposed to approaching from the user's unknowing mindset of "***where are my bookmarks? where are my speed dials?"***. If you are at this server page to begin with, it means you've lost something, and that means, if you'e a normal person, you are panicked.
When I see "Speed Dials", I expect to click on that and SEE my speed-dials. And then a simple set of actions like "PUSH SERVER SPEED DIALS TO BROWSER", or "MERGE LOCAL SPEED DIALS WITH SERVER SPEED DIALS".
This very mysterious "Reset your sync data" is terribly unintuitive. What does that mean? (1) Reset your local speed dials and replace them with Server Speed dials? -- or (2) Reset your Server Speed Dials and replace with my current local speed dials. No, Opera engineers, it is not obvious no matter how many times you may push that out to users. Why is it so hard for you to understand that it is inherently confusing? If something is inherently confusing, then the solution is to be clear with what it means. THIS is not being clear:
You can reset your sync data at any time. No data will be lost from your devices.
Do not argue to us that this IS clear. "UX Design 101" precept is that the user is always right. If the user tells you something is not clear, it is, stop pushing your counter-narrative. Fix it to be clear please.
And you know what, the place to tell people "TIP! "Export your bookmarks" as a safeguard against period sync problems" is in the SYNC PANEL on the browser. It's so obvious even a 6 year old could tell you. And yet all you have there is some dumb generic image: