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    Every time I open Opera 28 my extensions are gone

    Opera for Windows
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    • chevy529
      chevy529 last edited by

      So I re download and install them again only to have them disappear the next time I open it. Getting old.
      I ran Malwarebytes to make sure I was clean and I am, so ...?
      Anybody have an idea? Thanks in advance

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      • leocg
        leocg Moderator Volunteer last edited by

        Only extensions are gone when you close Opera? What about other settings?

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        • chevy529
          chevy529 last edited by

          My theme is gone as well

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          • chevy529
            chevy529 last edited by

            But bookmarks etc are still there

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            • A Former User
              A Former User last edited by

              Do you have any cleaning software installed (CCleaner, etc)? Which one and is it up-to-date?

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              • chevy529
                chevy529 last edited by

                CCleaner V5.03

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                • leocg
                  leocg Moderator Volunteer last edited by

                  Try disable (or just not use) it and see if your settings remains saved. It seems that something is erasing or reseting them.

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                  • chevy529
                    chevy529 last edited by

                    It appears that my settings aren't being saved. My theme is still there, it just doesn't appear. Also when I open Opera up again the feedback bar\question always pops up like it was the first time I opened it.
                    Shutting down CCleaner's monitoring didn't help.
                    Any other ideas?
                    Thanks for your help, much appreciated.

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                    • chevy529
                      chevy529 last edited by

                      This only started when Opera updated itself, which I find annoying, as it usually means problems but I'm not complaining. I've used it for many years. Free. If I had paid for it I'd be more than mildly annoyed.

                      I noticed I have 2 files on my computer for Opera
                      27.xxx and
                      28.xxx
                      I was tempted to delete the 28.xxx folder but I seriously doubt it is going to be that easy, so I left it alone till someone much more tech savvy can help me.

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                      • A Former User
                        A Former User last edited by

                        Weird... Make sure your user account has permission to write to the profile folder / settings file.

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                        • vanfreddy
                          vanfreddy last edited by This post is deleted!
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                          • leocg
                            leocg Moderator Volunteer last edited by

                            Try checking if the problem happens with a new clean profile.

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                            • chevy529
                              chevy529 last edited by

                              Make sure your user account has permission to write to the profile folder / settings file.

                              Not sure how to do that but I know that I am the only "user" that has access to the laptop. Have only one profile.

                              in ccleaner under pragramms opera uncheck internet history deleting these in any chrome engine browser with ccleaner destroy themes and addons

                              Nothing is checked in CCleaner till I check it myself. Mainly because I use it often but not always for the same reason.

                              I'll try a new profile I guess. goes away scratching his head

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                              • chevy529
                                chevy529 last edited by

                                Still can't get it to work right. Maybe I should go back to Mozilla sigh

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                                • leocg
                                  leocg Moderator Volunteer last edited by

                                  Have you tried with a new clean profile?

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                                  • chevy529
                                    chevy529 last edited by

                                    New profile? Don't know how to do that. Can't find anything about it in help either

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                                    • chevy529
                                      chevy529 last edited by

                                      Uninstalled it, then redownloaded Opera and got my extensions running. Closed it then restarted it. Same problem. Extensions are gone.
                                      SO frustrating!

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                                      • leocg
                                        leocg Moderator Volunteer last edited by

                                        New profile? Don't know how to do that. Can't find anything about it in help either

                                        Go to menu > about Opera to see the path to the profile folder.

                                        After this, go there with Explorer and rename the folder.

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                                        • leocg
                                          leocg Moderator Volunteer last edited by

                                          Uninstalled it, then redownloaded Opera and got my extensions running. Closed it then restarted it. Same problem. Extensions are gone.
                                          SO frustrating!

                                          Have you checked the option to delete your data while uninstalling?

                                          It seems that Opera can't write in the folder or a third part program is erasing your data.

                                          Or maybe there's a corrupted file.

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                                          • chevy529
                                            chevy529 last edited by

                                            Well, I've tried everything that was suggested here and nothing has worked. So I just never close Opera. Hardly a good fix but a little less frustrating at any rate.
                                            Thanks for all your help

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