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    opera crashes when i click on "settings" in the tools menu

    Opera for Windows
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    • linuxmint7
      linuxmint7 last edited by

      What version of Opera is it ?.

      Is it a fresh install ?.

      Has it been doing this since installation or has it just started ?.

      Have you copied over any settings from a previous installation of Opera ?.

      Have you tried uninstalling and re-installing opera ?.

      Have you been to 'About Opera' in the menu to see if there is an update ?.

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      • squirl033
        squirl033 last edited by

        it's a fresh install, v26.0 - i've never used Opera before. it's been doing it since it was installed. "about opera" says it's up to date. haven'tried uninstalling and reinstalling yet, i was hoping there'd be something that wouldn't require that.

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        • linuxmint7
          linuxmint7 last edited by

          Have you performed a check of you file system in Windows to see if there is a possibility of corruption ?.

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          • leocg
            leocg Moderator Volunteer last edited by

            I've seem some reports about Opera crashing when going to the settings page but was never able to reproduce here.

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            • squirl033
              squirl033 last edited by

              Have you performed a check of you file system in Windows to see if there is a possibility of corruption ?.

              no... everything else is working fine. haven't had any problems with windows or any other programs.

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              • blackbird71
                blackbird71 last edited by

                What version of Windows are you using, and what kind (if any) of antivirus is running? Also, do you have Opera set up for just one user account, or are there multiple accounts on the system?

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                • squirl033
                  squirl033 last edited by

                  win7 pro, running Avast free antivirus. just one user account...

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                  • sgunhouse
                    sgunhouse Moderator Volunteer last edited by

                    I run Avast here on a Win7 laptop, so I think we can exclude that. Is this a single-user install of Opera or "For all users"? Can you copy and paste the "Paths" section from your About Opera page? (If you feel like obscuring your username in the listed paths feel free to do so, that's not what I'm trying to see.)

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                    • squirl033
                      squirl033 last edited by

                      Here's the "Paths" section

                      Install: C:\Program Files\Opera
                      Profile: C:\Users\Rocky\AppData\Roaming\Opera Software\Opera Stable
                      Cache: C:\Users\Rocky\AppData\Local\Opera Software\Opera Stable

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                      • leocg
                        leocg Moderator Volunteer last edited by

                        Install: C:\Program Files\Opera

                        Your Windows is 32 bits?

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                        • squirl033
                          squirl033 last edited by

                          yup

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                          • sgunhouse
                            sgunhouse Moderator Volunteer last edited by

                            I didn't know that Win 7 Pro came in 32-bit, however ... Opera itself is 32-bit, so that shouldn't be an issue. Though it does make me wonder what sort of processor and how much RAM your system has. I'd presume RAM must be in the 2-3 GB range. as 4 GB requires a 64-bit OS.

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                            • squirl033
                              squirl033 last edited by

                              i have an AMD Athlon dual core processor and 4GB of RAM... listen, guys, there's nothing in my computer that would make it do this...this is an OPERA problem. if there's no solution, that's fine, just say so. i'd prefer to solve the problem, but if not, i can always just sh*t-can Opera and go back to Firefox...

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                              • A Former User
                                A Former User last edited by

                                i have an AMD Athlon dual core processor and 4GB of RAM... listen, guys, there's nothing in my computer that would make it do this...this is an OPERA problem. if there's no solution, that's fine, just say so. i'd prefer to solve the problem, but if not, i can always just sh*t-can Opera and go back to Firefox...

                                There's nothing in my computer either and the Opera settings open just fine.

                                If we knew whether there's a solution or not we would have said it already. Obviously we are trying to troubleshoot this to discover what the problem is.

                                Before accusing I'd say you need first to discover if there's something in your PC causing this, because in mine and in the other millions of Opera users' PCs Opera settings are opening just fine otherwise the forum would be flooded and it's not, you're one of the TWO users that ever reported this issue in these forums.
                                Check for malware with AdwCleaner for example. Third-party software that may interfere, security related, tweaking, etc. Drivers... System (sfc /scannow) for example...

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