opera crashes when i click on "settings" in the tools menu

  • every time i click on "settings", opera takes a dump... i'd really like to modify some of my web settings, but i can't do it if the wretched thing keeps crashing!! what can i do to fix this?

  • What version of Opera is it ?.

    Is it a fresh install ?.

    Has it been doing this since installation or has it just started ?.

    Have you copied over any settings from a previous installation of Opera ?.

    Have you tried uninstalling and re-installing opera ?.

    Have you been to 'About Opera' in the menu to see if there is an update ?.

  • it's a fresh install, v26.0 - i've never used Opera before. it's been doing it since it was installed. "about opera" says it's up to date. haven'tried uninstalling and reinstalling yet, i was hoping there'd be something that wouldn't require that.

  • Have you performed a check of you file system in Windows to see if there is a possibility of corruption ?.

  • I've seem some reports about Opera crashing when going to the settings page but was never able to reproduce here.

  • Have you performed a check of you file system in Windows to see if there is a possibility of corruption ?.

    no... everything else is working fine. haven't had any problems with windows or any other programs.

  • What version of Windows are you using, and what kind (if any) of antivirus is running? Also, do you have Opera set up for just one user account, or are there multiple accounts on the system?

  • win7 pro, running Avast free antivirus. just one user account...

  • I run Avast here on a Win7 laptop, so I think we can exclude that. Is this a single-user install of Opera or "For all users"? Can you copy and paste the "Paths" section from your About Opera page? (If you feel like obscuring your username in the listed paths feel free to do so, that's not what I'm trying to see.)

  • Here's the "Paths" section

    Install: C:\Program Files\Opera
    Profile: C:\Users\Rocky\AppData\Roaming\Opera Software\Opera Stable
    Cache: C:\Users\Rocky\AppData\Local\Opera Software\Opera Stable

  • Install: C:\Program Files\Opera

    Your Windows is 32 bits?

  • yup

  • I didn't know that Win 7 Pro came in 32-bit, however ... Opera itself is 32-bit, so that shouldn't be an issue. Though it does make me wonder what sort of processor and how much RAM your system has. I'd presume RAM must be in the 2-3 GB range. as 4 GB requires a 64-bit OS.

  • i have an AMD Athlon dual core processor and 4GB of RAM... listen, guys, there's nothing in my computer that would make it do this...this is an OPERA problem. if there's no solution, that's fine, just say so. i'd prefer to solve the problem, but if not, i can always just sh*t-can Opera and go back to Firefox...

  • i have an AMD Athlon dual core processor and 4GB of RAM... listen, guys, there's nothing in my computer that would make it do this...this is an OPERA problem. if there's no solution, that's fine, just say so. i'd prefer to solve the problem, but if not, i can always just sh*t-can Opera and go back to Firefox...

    There's nothing in my computer either and the Opera settings open just fine.

    If we knew whether there's a solution or not we would have said it already. Obviously we are trying to troubleshoot this to discover what the problem is.

    Before accusing I'd say you need first to discover if there's something in your PC causing this, because in mine and in the other millions of Opera users' PCs Opera settings are opening just fine otherwise the forum would be flooded and it's not, you're one of the TWO users that ever reported this issue in these forums.
    Check for malware with AdwCleaner for example. Third-party software that may interfere, security related, tweaking, etc. Drivers... System (sfc /scannow) for example...

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