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    Access Denied Web Page

    Opera for Windows
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    • leocg
      leocg Moderator Volunteer @bbildman last edited by

      @bbildman Probably is just one of their internal proxies.

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        bbildman 1 Reply Last reply
      • bbildman
        bbildman @leocg last edited by

        @leocg So, in your opinion, this is an Aetna server problem, not Opera?

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          leocg 1 Reply Last reply
        • leocg
          leocg Moderator Volunteer @bbildman last edited by

          @bbildman It seems to be a very common issue. If you search for access denied error 15, you will find several pages about it.

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            bbildman 1 Reply Last reply
          • bbildman
            bbildman @leocg last edited by

            @leocg So, how were these issues resolved...by contacting the offending company's servers, or by doing something locally from within Windows or Opera?

            What is it that the distant server is seeing on my end that made it decide to deny me access, if you might take a guess?

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              leocg 1 Reply Last reply
            • leocg
              leocg Moderator Volunteer @bbildman last edited by

              @bbildman They mention various possible solutions like checking date and time, disable firewall/antivirus, changing system settings, etc

              https://answers.microsoft.com/en-us/microsoftedge/forum/all/how-do-you-troubleshoot-error-15-when-trying-to/15eff414-3f24-4c4e-a5ed-a73dbc9c919b

              https://support.mozilla.org/en-US/questions/1400980 (That one mentions the same site)

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                bbildman 1 Reply Last reply
              • bbildman
                bbildman @leocg last edited by

                @leocg Thank you so much for responding, Leo.

                Couple more observations/questions:: My wife's laptop with Opera and Chrome installed both do the same thing. Opera's Aetna try to open the login page gives the same Access Denied response; Chrome allows the signin to go forward. In the light of this, if this is a Windows issue, why then does Chrome work and Opera not?? I think that if this is a setting within the Windows 7 framework, Chrome would also be prevented from accessing the login Aetna page.

                Thoughts??

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                  leocg 1 Reply Last reply
                • leocg
                  leocg Moderator Volunteer @bbildman last edited by

                  @bbildman Don't know, I think it would be more of the page blocking the access.

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                    bbildman 1 Reply Last reply
                  • bbildman
                    bbildman @leocg last edited by leocg

                    @leocg Leo, if I change the User Agent to Chrome, it loads perfectly. So, who knows.

                    I Do know that even Way before Opera developers told us that Opera would not be updated past O95, I had this issue with other web pages.

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                      leocg 1 Reply Last reply
                    • leocg
                      leocg Moderator Volunteer @bbildman last edited by

                      @bbildman Then the site is blocking Opera.

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                        bbildman 2 Replies Last reply
                      • bbildman
                        bbildman @leocg last edited by bbildman

                        @leocg Obviously then, it is blocking Edge also. But the latest version of Chrome I can use with my Win 7 is the 109 Version, same as Opera.

                        And I DID get a reply from Aetna that informed my to get in touch with their E-Tech team...that's a start.

                        In the meantime, I will see about an extension that will change my user agent, I did it within Opera, using developer tools, but after I opened the tools menu on the right half of the screen and changed the agent, I can't figure out how to make it permanent after closing the developer tool menu, maybe you can help me with that??

                        O well.

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                        • bbildman
                          bbildman @leocg last edited by bbildman

                          @leocg said in Access Denied Web Page:

                          @bbildman Then the site is blocking Opera.

                          Leo, if you can do me a favor::

                          Please try to access this page (using Opera and Windows 10 or above - you MAY need to validate "I am not a robot" but it will then take you to this::

                          https://member.aetna.com/appConfig/login/login.fcc?TYPE=33554433&REALMOID=06-36d8cb4d-4ac1-44c7-b12d-a80fba4b718e&GUID=&SMAUTHREASON=0&METHOD=GET&SMAGENTNAME=-SM-xU5km2Pz5%2F9A%2F2FCwUlXE48HlDkyH9ruz3da8Iqw6pwcy09mgHFN5RmlkMNqguY5&TARGET=-SM-HTTPS%3A%2F%2Fmember.aetna.com%2FMbrLanding%2FRoutingServlet%3FcreateSession%3Dtrue&WT.svl=Login_nav

                          Normally you should get this (I am using Opera 95 with Chrome User Agent String and Windows 7)::

                          Aetna Secure Login.jpg

                          I get this though (using Opera 95 and Windows 7)::

                          aetna-Security Issue.jpg

                          I'm trying to ascertain if this is an Opera 95 problem USING Windows 7 - or if the issue disappears using Windows 10 and above USING Opera.

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                            leocg 1 Reply Last reply
                          • leocg
                            leocg Moderator Volunteer @bbildman last edited by

                            @bbildman I opened the link in Opera Developer 103 and Opera 102 running on Windows 11 and go the login page.

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                              bbildman 1 Reply Last reply
                            • bbildman
                              bbildman @leocg last edited by

                              @leocg Ok, thanks, looks like it's an issue with Opera 95 and Windows 7

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