Got opera vpn subscription but service never worked
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sam1973 last edited by leocg
Hi all we got the opera yearly subscription but it never worked and they took the cash from our account. any ideas what i do now...thank you
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burnout426 Volunteer last edited by
but it never worked
Could you be more specific? You couldn't download it or couldn't install it or couldn't enable it or it wouldn't connect?
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sam1973 last edited by
@burnout426 we paid the yearly subscription and had the 7 day trial. but after the 7 day trial it would not work so i cancelled the subscription. its seems very hard to contact them..
they took the money from our account after i had cancelled. -
gmiazga Opera last edited by
@sam1973 Hi Sam. I’m sorry to hear about the problems you’ve encountered with your VPN Pro subscription. Please contact VPN Pro Customer support via chat or at vpn-pro@support.opera.com. With your Opera account details, we will be able to check your subscription status, help you fix technical issues, or refund your money. Please note that we offer a 30 day money back guarantee. Whatever solution you choose, we will certainly be able to solve your case to your satisfaction.
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katarzynamos Opera last edited by
@sam1973 You do not need to register anywhere to be able to contact VPN Pro team. You can send us an email or contact us by chat simply by clicking the blue Support button in the lower-right corner of our support website: https://support-vpn-pro.opera.com/hc/en-us
Try typing something in the search box and clicking enter in order for the “Live chat” button to appear.
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gmiazga Opera last edited by
@sam1973 you should be able to reach support on https://support-vpn-pro.opera.com/hc/en-us options to submit request or start a chat shouldn't require you to register
