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    constant updates causing passwords lost

    Opera for Windows
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    • muRmot
      muRmot last edited by

      still happening, still not fixed.

      Reply Quote 2
        1 Reply Last reply
      • Sharyn
        Sharyn last edited by

        I'm about ready to delete Opera.
        I rely on saved passwords and today I've come in to find the stupid browser has updated, and in the process deleted all passwords it was holding.
        I can't get into ANYTHING and it's pretty much cost me an entire day of trying to reset every password I need for work.

        How the heck do I stop the auto updating, and how can I get my passwords back.

        I'm on Windows 10 Pro, 64 bit. Build is 19041.1415

        Firefox, Chrome and Vivaldi have not lost any of my personal passwords. This issue is specific to Opera.

        Reply Quote 2
          burnout426 1 Reply Last reply
        • burnout426
          burnout426 Volunteer last edited by

          I wonder if this would help:

          Download the Opera installer, launch it, click "options", set "install path" to a folder named "Opera Loses Passwords" on your desktop, set "install for" to "standalone installation", uncheck "import data from other browsers", and install.

          In that Opera, create some dummy accounts on some sites, log into them and save your passwords.

          Then, when you hear about a new version of Opera, goto the URL opera://about in this Opera and choose to update.

          If you can get that Opera to destroy your passwords on update each time, you can then zip up the whole installation and send it to Opera to analyze. Maybe they can see something obvious.

          It might even help to make a copy of the whole installation before the update (where you then rename opera_autoupdate.exe in the copy) and zip that up too so Opera can compare the before and after installations. Opera won't be able to see the stored passwords in the non-updated copy because they won't be running it on the same system and user account as you. But, they still be might able to se what went wrong.

          Reply Quote 0
            1 Reply Last reply
          • steaua10
            steaua10 last edited by

            I can confirm this bug as well. Happening for a few months already. Didn't reported myself.

            For me, I just reimport over a prepared file with passwords after each buggy Opera autoupdate.

            Has anyone reported this bug into Opera bugtracker or not?

            Reply Quote 0
              muRmot 1 Reply Last reply
            • steaua10
              steaua10 last edited by

              I'm so sorry for you 😞
              Also have been in such a situation.

              You can take a look at this topic, with the same problem reported, maybe you find there something usefull -https://forums.opera.com/topic/51905/constant-updates-causing-passwords-lost/

              And, if is the case, you can export passwords from Chrome and Vivaldi and to import them into Opera.

              Reply Quote 0
                burnout426 1 Reply Last reply
              • Referenced by  steaua10 steaua10 
              • muRmot
                muRmot @steaua10 last edited by

                @steaua10 said in constant updates causing passwords lost:

                I can confirm this bug as well. Happening for a few months already. Didn't reported myself.

                For me, I just reimport over a prepared file with passwords after each buggy Opera autoupdate.

                Has anyone reported this bug into Opera bugtracker or not?

                Bugtracker working?

                Reply Quote 0
                  burnout426 1 Reply Last reply
                • burnout426
                  burnout426 Volunteer @Sharyn last edited by

                  @sharyn Are you using Opera Sync?

                  Using the English version of Windows 10?

                  Reply Quote 0
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                  • burnout426
                    burnout426 Volunteer @steaua10 last edited by

                    @steaua10 Are you using Opera Sync?

                    What version of Windows?

                    Just using English locale in Windows?

                    Reply Quote 0
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                    • burnout426
                      burnout426 Volunteer @muRmot last edited by

                      @murmot said in constant updates causing passwords lost:

                      Bugtracker working?

                      You can file a bug at https://opera.atlassian.net/servicedesk/customer/portal/9. Make sure to provide details on your setup and mention this forum post. After filing the report, please post the bug number here.

                      Reply Quote 0
                        1 Reply Last reply
                      • burnout426
                        burnout426 Volunteer @donq last edited by

                        @donq It might be possible that something in the updater doesn't handle Пользователи in one or more of:

                        "C:\Пользователи\muRmot\AppData\Local\temp"
                        "C:\Пользователи\muRmot\AppData\Local\Programs\Opera"
                        "C:\Пользователи\muRmot\AppData\Opera Software\Opera Stable"

                        well on Windows 7.

                        But, another user with this problem is using Windows 10 and seems to be using English Windows.

                        This is definitely a strange issue though as the updater should only be updating the program files and not really messing with the profile files.

                        Opera's update task in the Windows Task Scheduler runs as your user and only when logged in if you're using a current-user install. Doesn't seem like that'd cause any access issues with access of the profile file or Opera running as a difference user for a sec during the update. For all-user installs, the task run whether you're logged in or not and as the SYSTEM user. There could be a bug there with the updater. But, I'm doubt that as muRmot is using a current-user install.

                        Because I don't trust Opera Sync, I'd blame it for this bug if a user is using it and is syncing passwords and or settings. It remains to be seen whether users here are using Opera Sync or not though. It'd still be weird for Opera Sync to booger something up on a version change though.

                        Reply Quote 0
                          1 Reply Last reply
                        • steaua10
                          steaua10 last edited by

                          @Sharyn
                          @pol3ovatel
                          @murmot

                          Does anyone of you want to fill a bug in Opera bugtracker?
                          You can do it from Opera menu (press Alt or that "O" in top left) -» Help -» Report an issue, and fill the bug describing it well.

                          Reply Quote 0
                            muRmot 1 Reply Last reply
                          • muRmot
                            muRmot @steaua10 last edited by

                            @steaua10 said in constant updates causing passwords lost:

                            @Sharyn
                            @pol3ovatel
                            @murmot

                            Does anyone of you want to fill a bug in Opera bugtracker?
                            You can do it from Opera menu (press Alt or that "O" in top left) -» Help -» Report an issue, and fill the bug describing it well.

                            It doesn't help.

                            Reply Quote 0
                              1 Reply Last reply
                            • steaua10
                              steaua10 last edited by steaua10

                              Happened again after the last autoupdate...

                              Reported this issue in Opera bugtracker as [BS-25615]

                              Reply Quote 1
                                muRmot 1 Reply Last reply
                              • muRmot
                                muRmot @steaua10 last edited by This post is deleted!
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                                • Referenced by  steaua10 steaua10 
                                • Referenced by  steaua10 steaua10 
                                • Locked by  leocg leocg 
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