constant updates causing passwords lost
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A Former User last edited by
Today, after the update, the situation repeated itself. Logged out from all accounts.
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muRmot last edited by muRmot
@pol3ovatel
my updates seems to be off and password doesn't dropwe want answer from opera devs and fixed situation, please
Any1 will react? -
burnout426 Volunteer last edited by
@pol3ovatel In Opera, goto the URL
opera://about. What is the install path in your case?Also, what version of Windows are you using?
Also, is it 64-bit or 32-bit?
Also, is it fully updated? Open a command prompt, type
ver, and press enter. What does it say?What locale/language are you using in Windows and in Opera?
Do you have a password set for your user account on Windows?
At the URL
opera://about, what does it say for "System". As in, are you running the 320bit or 64-bit version of Opera?Are you using Opera Sync? If so, are you syncing your passwords and settings? Have you tried turning off Opera Sync for a while to see if your sessions/passwords survive an update?
I don't think you've said whether you've tried to uninstall Opera (without deleting your data), delete Opera's install folder if it remains, and reinstall Opera. But, I'd try that if you haven't.
Can you got to https://ftp.opera.com/pub/opera/desktop/81.0.4196.31/win/ (pick the 64-bit version if you're running 64-bit Windows), download the Opera installer, launch it, click "options", make sure "install path" is set to your current Opera so that the button on the installer window says "upgrade", make sure "import data from default browser" is uncheck, adjust any other options you want, and upgrade to the same version?
It'd be interesting to see if upgrading that way also causes you to be logged out of all your sessions and or lose all your passwords.
Have you tried deleting the "Cookies", "Cookies-journal", "Login Data", and "Login Data-journal" files (while Opera is closed) to really wipe out your sessions and passwords to see if they then survive an update? They're in the profile folder. You can find the path at the URL
opera://about.Whatever you end up trying, try this too. Download, https://ftp.opera.com/pub/opera/desktop/81.0.4196.31/win/Opera_81.0.4196.31_Setup_x64.exe, launch the installer, click "options", set "install path" to a folder named "Opera Test" on your desktop, set "install for" to "standalone installation", uncheck "import data from default browser", and install. In addition to your regular Opera, use this Opera now and then to see if it ever loses its sessions and or passwords after an update. Just don't enable Opera Sync and don't install any exceptions in this Opera. The next time you hear there's an Opera update, goto the URL
opera://aboutto check for updates, and update Opera. It'd be interesting to see if the standalone installation's sessions and passwords survive an update where your regular installation does not. -
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darkskyy8 last edited by
On my two computers the desktop constantly erases my passwords but on the laptop it never happens...strange
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burnout426 Volunteer last edited by
You could try to narrow down the differences between the laptop and the 2 desktop computers.
Things you could check and narrow down yourself to see if you can come up with some possibilities for the problem. (The things are mention aren't just random things. For example, the user account details could affect encryption and decryption of Opera's passwords. Other things might expose a bug in Opera like the language you're using.)
Windows version and build? Open a command prompt, type
verand press enter.Do you have a password set for your Windows user account?
Is your user part of the Administrators group or just Users? Open a command prompt, type
net user yourusernameand press enter.Is there anything totally different with the password you use on the 2 desktop computers? Are they way longer and or have some chars/symbols that the laptop does not?
Are you using your Microsoft account to log in on any of the computers?
Regular Opera or Opera GX or Opera Beta or Opera Developer? What version? Where is Opera installed, where is its profile, and where is its cache folder? Are you using the 64-bit version of Opera or the 32-bit version? Goto the URL
opera://aboutit will tell you all that. Do you have Opera installed on another drive? Are you running the same Opera on an external drive on all 3 computers?What Anti-virus and any other security software do you use? The 2 desktop computers the same and the laptop different?
Do you use Opera Sync on each computer? Are they all syncing to the same account or do the 2 desktop computers sync to a separate one? Are you syncing passwords? Syncing settings? Do you remember which Opera logged into your sync account first? Are you just using your Opera account to for encrpytion of Opera Sync or are you using a custom passphrase? Do you have any mobile devices also syncing to Opera Sync account?
Do you use all the same extensions in each Opera?
When's the last time you uninstall and reinstalled Opera on each computer? When's the last time you started with fresh profile and cache folders on each computer to start over without copying over and or importing anything back in?
Have you checked your system files on your 2 desktop computers? Have you checked your drives on the 2 desktop computers with https://crystalmark.info/en/software/crystaldiskinfo/ to make sure your drives are still good? Did you check your filesystem with chkdsk on the 2 desktop computers (see the Windows 8 and newer section down the page at https://www.makeuseof.com/tag/stuck-chkdsk-use-fix-right-way/)?
Time, date, time zone and daylights savings time settings the same on all 3 computers?
Using the same language/locale on all the computers or are the 2 desktop computers different?
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Sharyn last edited by
I'm about ready to delete Opera.
I rely on saved passwords and today I've come in to find the stupid browser has updated, and in the process deleted all passwords it was holding.
I can't get into ANYTHING and it's pretty much cost me an entire day of trying to reset every password I need for work.How the heck do I stop the auto updating, and how can I get my passwords back.
I'm on Windows 10 Pro, 64 bit. Build is 19041.1415
Firefox, Chrome and Vivaldi have not lost any of my personal passwords. This issue is specific to Opera.
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burnout426 Volunteer last edited by
I wonder if this would help:
Download the Opera installer, launch it, click "options", set "install path" to a folder named "Opera Loses Passwords" on your desktop, set "install for" to "standalone installation", uncheck "import data from other browsers", and install.
In that Opera, create some dummy accounts on some sites, log into them and save your passwords.
Then, when you hear about a new version of Opera, goto the URL
opera://aboutin this Opera and choose to update.If you can get that Opera to destroy your passwords on update each time, you can then zip up the whole installation and send it to Opera to analyze. Maybe they can see something obvious.
It might even help to make a copy of the whole installation before the update (where you then rename opera_autoupdate.exe in the copy) and zip that up too so Opera can compare the before and after installations. Opera won't be able to see the stored passwords in the non-updated copy because they won't be running it on the same system and user account as you. But, they still be might able to se what went wrong.
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steaua10 last edited byI can confirm this bug as well. Happening for a few months already. Didn't reported myself.
For me, I just reimport over a prepared file with passwords after each buggy Opera autoupdate.
Has anyone reported this bug into Opera bugtracker or not?
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steaua10 last edited by
I'm so sorry for you
Also have been in such a situation.You can take a look at this topic, with the same problem reported, maybe you find there something usefull -https://forums.opera.com/topic/51905/constant-updates-causing-passwords-lost/
And, if is the case, you can export passwords from Chrome and Vivaldi and to import them into Opera.
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Referenced by steaua10
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muRmot last edited by
@steaua10 said in constant updates causing passwords lost:
I can confirm this bug as well. Happening for a few months already. Didn't reported myself.
For me, I just reimport over a prepared file with passwords after each buggy Opera autoupdate.
Has anyone reported this bug into Opera bugtracker or not?
Bugtracker working?
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burnout426 Volunteer last edited by
@sharyn Are you using Opera Sync?
Using the English version of Windows 10?
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burnout426 Volunteer last edited by
@steaua10 Are you using Opera Sync?
What version of Windows?
Just using English locale in Windows?
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burnout426 Volunteer last edited by
@murmot said in constant updates causing passwords lost:
Bugtracker working?
You can file a bug at https://opera.atlassian.net/servicedesk/customer/portal/9. Make sure to provide details on your setup and mention this forum post. After filing the report, please post the bug number here.
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burnout426 Volunteer last edited by
@donq It might be possible that something in the updater doesn't handle
Пользователиin one or more of:"C:\Пользователи\muRmot\AppData\Local\temp"
"C:\Пользователи\muRmot\AppData\Local\Programs\Opera"
"C:\Пользователи\muRmot\AppData\Opera Software\Opera Stable"well on Windows 7.
But, another user with this problem is using Windows 10 and seems to be using English Windows.
This is definitely a strange issue though as the updater should only be updating the program files and not really messing with the profile files.
Opera's update task in the Windows Task Scheduler runs as your user and only when logged in if you're using a current-user install. Doesn't seem like that'd cause any access issues with access of the profile file or Opera running as a difference user for a sec during the update. For all-user installs, the task run whether you're logged in or not and as the SYSTEM user. There could be a bug there with the updater. But, I'm doubt that as muRmot is using a current-user install.
Because I don't trust Opera Sync, I'd blame it for this bug if a user is using it and is syncing passwords and or settings. It remains to be seen whether users here are using Opera Sync or not though. It'd still be weird for Opera Sync to booger something up on a version change though.
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steaua10 last edited by
Does anyone of you want to fill a bug in Opera bugtracker?
You can do it from Opera menu (press Alt or that "O" in top left) -» Help -» Report an issue, and fill the bug describing it well. -
muRmot last edited by
@steaua10 said in constant updates causing passwords lost:
Does anyone of you want to fill a bug in Opera bugtracker?
You can do it from Opera menu (press Alt or that "O" in top left) -» Help -» Report an issue, and fill the bug describing it well.It doesn't help.
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steaua10 last edited by steaua10
Happened again after the last autoupdate...
Reported this issue in Opera bugtracker as [BS-25615]
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Referenced by steaua10
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Referenced by steaua10
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