web based media has no sound in Opera

bblack4jc

bblack4jc @john-phd

@john-phd that really sucks. I know it’s frustrating. You would think that there would be a fix that works for you by now. You have my sympathies.

DerrekTilbury

DerrekTilbury @leocg

@leocg dude theres no steps to reproduce and its any website with any sound. its not just him and what setps do you want man? play video no sound thats all we know because we did nothing to cause it it just had no sound suddenly multiple times idk how it got fixed. it was almost a month one time

DerrekTilbury

DerrekTilbury @sgunhouse

@sgunhouse then its a problem with opera because now that i look there i have steam and chrome open and they show up with a volume control but opera is open too and it isnt there. like 5 different time it happened and idk how it was fixed, one time was almost a month

sgunhouse

sgunhouse Moderator Volunteer @DerrekTilbury

@derrektilbury Was Opera supposed to be plsying a sound when you looked? If there hasn't been a sound playing it shouldn't show.

leocg

leocg Moderator Volunteer @DerrekTilbury

@derrektilbury There are always steps to reproduce a problem.

So if you go to,,for example, to YouTube and start playing a video there will be no sound?

Jaabadaa

Jaabadaa

Hi everybody!

john-phd: Respect :-)))

All of a sudden I got sound issues in Opera (again), so I landed here.

My problem is, I can play one video and then Opera stops. I have to close it, open it again, then I am able to play one video and so on...

After fiddling around and reading this thread, I remembered that I had a similiar problem with Opera before and it disappeared after sometime, but do not remember how (maybe another update).

But I now I remembered my workaround

Opera has it's own Task Manger, it can be opened with Shift-Esc on Windows. There you'll find something like an Audio Helper Process (in german it's called Hilfsprozess: Audio Service). So if I kill this process, the sound plays immediately again - for the next video...

Maybe someone else has some futher insights...

Best regards

rhbourdeau

rhbourdeau @leocg

@leocg You are suggesting a diagnostic test, not steps for reproducing the problem. There are not always steps for reproducing a problem. In particular this problem with Opera crops up, and then it's not working. Until you can get it working again, exactly how does one attempt to reproduce the steps that led to it mysteriously no-longer working. When I reported my version of the problem, I explained that yes the problem was exclusive to Opera.

blackbird71

blackbird71 @rhbourdeau

@rhbourdeau said in web based media has no sound in Opera:

@leocg You are suggesting a diagnostic test, not steps for reproducing the problem. There are not always steps for reproducing a problem. In particular this problem with Opera crops up, and then it's not working. Until you can get it working again, exactly how does one attempt to reproduce the steps that led to it mysteriously no-longer working. When I reported my version of the problem, I explained that yes the problem was exclusive to Opera.

In tracing down the cause of a bug in anything, a critical first step is to reliably reproduce the steps to failure on other identical or similar equipment. This is why many software makers use their 'helps' forums as mechanisms for other users to confirm/not-confirm a reported failure mode before committing their own costly resources to resolving the true cause. If a failure cannot be reliably reproduced by the original reporter and cannot be confirmed in detail by other users, then it will be highly unlikely that a developer/troubleshooter will be able to recreate that problem in the lab either.

If the problem cannot be duplicated by a dev/TS person, the only alternative solution mechanism is an in-depth analysis of all the relevant code sections (assuming which ones are even relevant), as well as any possible other code pathways that impact in any way upon the functionality of the relevant code operations. Such analysis would have to account for all the permutations and combinations of timings, handshakings, and potential interactions of all the hardware, system OS (and settings), drivers, and supporting 3rd-party software that "touches" upon the problematic signals or their paths. All that would have to be done with no confirmable way to verify the problem has been solved if a possible cause is found, since there is no reproduceable way to create the problem in the first place.

In most cases, nonreproducible problems justifiably get the least amount of dev/TS attention since they usually are by far the most expensive and resource-intensive to resolve. Unless the numbers of sufferers are large enough, it is simply more cost effective to devote one's limited resources to problems that are reproducible. It is a harsh reality, but it is reality nonetheless. This is why there is such a great focus in support forums upon establishing reproducibility of a problem (which usually means a lot of necessary nitty-gritty detail and even test/settings trials that many users find annoying).

leocg

leocg Moderator Volunteer @rhbourdeau

@rhbourdeau I didn't make any suggestions. I only asked a question to try to understand the problem because the few people having the issue are not even capable of following simple instructions that exist to help people to try to understand the problems and provide possible solutions for them.

burnout426

burnout426 Volunteer @Jaabadaa

@jaabadaa Close Opera and check the Windows task manager to make sure there are no Opera processes running. If there are, end task on them.

Open up a command prompt and run:

"C:\Program Files\Opera\launcher.exe" --disable-features=AudioServiceOutOfProcess,AudioServiceSandbox

(adjust the path to your Opera's launcher.exe)

to see if that makes a difference.

You could also try solution number 4 at https://appuals.com/fix-google-chrome-sound-not-working/ but for Opera instead of Chrome.

Jaabadaa

Jaabadaa @burnout426

@burnout426 You're the man! Thank you so much! The disable params thing did no change anything but your link to solution #4 nailed it. The output of Opera was empty. Resetting it solved it for me. Supercool, thank you again!

john-phd

john-phd @burnout426

I know what sandbox is (vaguely) but this command didn't work for me. This is under WIN10 correct? I'm willing to try different syntax, probably a minor glitch in how I entered the command. Very creative answer even if it didn't work for me but it did work for @Jaabadaa so I am encouraged!

@burnout426

john-phd

john-phd @john-phd Цей пост був видалений!

john-phd

john-phd @john-phd

I managed to respond to the wrong reply. Disregard

@john-phd said in web based media has no sound in Opera:

@sgunhouse said in web based media has no sound in Opera:

@scav23 In one of these threads I pointed out to people that Windows is capable of adjusting volume for each program separately, and that people need to check Volume Control and see if this is their problem.

-- I know right? It's as if the above (exhaustive) thread was not read. I think I keep track of this for a personal experiment to see what people come up with, and to see if it's ever resolved. It was once resolved, it is somehwere above, in 2011ish, where there was a code hack. It's mystifying how this even happens.

Kind of like my thread on Madagascar 3 in ROKU. It can be traced to like 2008 or 9. Still unresolved. Also unresolved is the Samsung S series light issue. The light is "in use" so the camera and well, nothing works. That goes back to 2006. My father in law was spot on that they don't write new code, they just recycled old bad code and never fix anything.

burnout426

burnout426 Volunteer @john-phd

@john-phd Did you try #4 at https://appuals.com/fix-google-chrome-sound-not-working/. That's what worked for @Jaabadaa.

john-phd

john-phd @burnout426

@burnout426 said in web based media has no sound in Opera:

@john-phd Did you try #4 at https://appuals.com/fix-google-chrome-sound-not-working/. That's what worked for @Jaabadaa.

Well, no not really. That forum is for Chrome, not Opera. However, upon looking (in Opera) choosing a default audio device is not an option that is available. I looked the other day, and I looked today, but no.... no such options can be set that I can find, just usual browser stuff.

I will point out having tried that option is that the sound is back on again. This is after an OS reinstall maybe a year ago, then an OS Upgrade 6 months ago as I decided I needed to install Win10 on my home computer. While this is a fix, it is a drastic one.

I anticipate that it will go out again but like I said in an earlier post, I'll keep this thread open out of curiosity.

burnout426

burnout426 Volunteer @john-phd

@john-phd said in web based media has no sound in Opera:

That forum is for Chrome, not Opera.

Opera and Chrome are both based on Chromium, so they share a lot of the same behavior and the same solutions to issues.

john-phd

john-phd @burnout426

@burnout426 yes, and most windows software have commonalities . Take for instance graphics; Photoshop has historically put "Crop" under the image menu, not under the edit menu, GIMP emulates photoshop quite a lot, but others put crop under "edit". Browsers are little different from each other, I'll agree to that. It's good for business, and the users don't have to relearn everything.

However, the problems begin when Chrome has an audio control, and Opera doesn't It took a while before I noticed the mute button in Chrome initially, but nothing in Opera.

I looked at #4, tried it a couple of times but after investing more time that I cared to, and finding nothing, I'll just keep an eye on this thread, and popcorn at the ready.

rhbourdeau

rhbourdeau @leocg

@leocg You're right leo. I was mistaken. Sorry about that. You were responding to a comment by Derrek Tilbury.

nizo

nizo @john-phd

@john-phd Hey man, thanks for this topic.

I also got this problem today after I restarted my PC. I never had problems with sound before (Win7+external USB sound card). Sound works in other programs like Windows, Winamp, VLC.

Solution That Worked :

Add these commands --disable-features=AudioServiceSandbox --disable-features=AudioServiceOutOfProcess
to the shortcut path. Done.

What I Tried:

Disabling unused audio devices
Routing the sound through a virtual cable
Installing a fresh copy of Opera