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web based media has no sound in Opera

  • @john-phd said in web based media has no sound in Opera:

    Prior to coming here (which I was loathe to do) I found that up until 2017 or so this was a recurring problem with the browser, and there was a fix for it. However, the fix at that time which was in Opera Labs, is a setting that no longer exists where it did at that time. This information is easily found online, some of it is in these forums, from long ago.

    You need to provide links for us to know what you're referring to.

    @john-phd said in web based media has no sound in Opera:

    And sending me back to control panel to check my default audio (playback) device? We covered that already.

    You never gave a direct answer to that question earlier in the thread. So, I asked again and again you didn't give a direct answer for it.

    I also asked about what sound card and driver you had. You mentioned the brand and the driver version, but you didn't mention the model. So, I asked you that again. And, this info is needed for both systems.

    I asked you to try a standalone installation to rule out profile issues. You said you wouldn't try it. If you don't try with a fresh profile (a standalone installation is the best way to do that), we can just assume that the problem is your profile and not Opera.

    I asked you to try specific audio files here, but you didn't.

    I asked you what html5test.com shows for aac support. You never said and just posted a pic of the total score for the test.

    I asked you to post what opera://media-internals says for one of the media files it's trying to play. You just showed a pic of each of the collapsed sections instead of the info in one of them. There's a "copy log to clipboard" that you need to paste here (each line indented by 4 spaces). You also posted a pic of what's on the audio tab. Those values are fine and are not saying audio is disabled. Also, why a video is playing, we need to see what's on the audio focus tab. This is requested by a dev that looked at this thread.

    Also, are the Win7 and Win10 "N" editions?

    You said Chrome and Tor work fine. But, it's important to know what Vivaldi does as it's a Chromium-based browser that's a lot like Opera when it comes to media handling on Windows.

    I asked you to try in a standalone installation of Opera Beta and Opera Developer (after trying one for Opera Stable) to see if they work fine. If Opera Stable doesn't and they do, then it's just a bug that's been fixed already.

    There's all kinds of info you haven't provided.

    If you want to provide more details, we can move along as you say.

  • If I may help.?
    I had similar isue with my new old workstation Dell T7500.
    System sounds was working with my onboard card, Media player too.
    But Opera (Youtube, Facebook) not!
    So, what I did.
    In Device manager I opened the Sound controler.
    There was except a High definition audio device, more 4 NVIDIA audio devices.
    I disabled them from the driver page, and things happen.
    My conclusion:
    In my case, Opera see as defolt device, first Nvidia outputs.

  • @ctef The forum doesn't have dates (helpful), but the post from 23 days ago (about November 7) this was suggested but through device manager. Doesn't work.

    If I take the laptop away from the docking station, it narrows down to one audio device. The other two appear as a result of being attached to the docking station, and disabling any combination and trying to force it to use any single one of them fails.

    It is off topic, but my keyboard is also not recognized in Opera on either system. I cannot type the "at" sign, or Swedish/Norwegian letters that are on my keyboard. I t just seems to have a life all of it's own. This is despite my system settings of a certain soundcard, and language settings for a certain keyboard. Opera just happens to work a little bit better than the competition, which now that I re-read this, may not be the case.

  • @john-phd
    Your last message (keyboard problems added) may (not likely, but possibly) indicate some strange windows user account problem - like your Opera runs in different account somehow. Accounts have different keyboard and sound settings (amongst myriad other things).
    Looking inside task manager, do Opera processes run under your user account?

  • @donq Thanks for the insight. But, since this is two completely different computers, and two completely different operating systems, one of which I have no control over (it is a domain install on a work laptop) I cannot wrap my brain around that it is under another user account. I mean, if you read this thread in its entirety, and get past all the circular logic present, having another user account for Opera would probably be within the same realm of possibility as having the sound turn on for me, but not in My profile. After many hours of curiosity gave way to frustration, which led to apathy, I won't be pursuing this any longer. Having pored through the entirety of the windoze operation system within the limits of my knowledge (which is quite a lot) I just don't see it. The software is all installed in my account, in my OS, and so on. My work computer has no additional user accounts, I got it new. It doesn't even have an active Admin account (although it is present if needed by IT). Of Opera has another user, then there is obviously something very wrong in how it's written, and this sort of rogue behavior isn't welcome on my computer.

    Pardon me for saying but this thread is going off into the twilight zone, and it's as though I will ultimately end up having to fix the source code or something completely wasteful like that.

    I once was a car enthusiast. When one owns a car, replacing a starter, tires, brakes, its all part of it. If you like the car, replacing the motor or transmission is a possibility. However, I have yet to have a car I loved so much that when someone torches it and it burns the the ground, that I'll fix it. It's just how I feel.

    But I did come up with a solution, it's working really well so far.

    I uninstalled opera completely from both systems and installed Vivaldi and Firefox as alternates. Firefox was abandoned about 2018 by my last university, and in my own experience it completely stopped working properly at that time. However, maybe the Netscape genes will resurface and it will be good. In the meantime, Vivaldi is quite good, I had forgotten about it until I looked up browser options. I could care less about the finer points of the whole internet experience, but I need to have internet access for my work, and things that I do. When I cannot use a Swedish keyboard, have sound, and a host of other small "issues" it's time to set that burning carcass to the side and start anew.

    On a side note, when I clicked on the link in my email, it opened up this thread in MSIE and wow, talk about a terrible browser! Buttons didn't work, script didn't work, It's been a while since I've use it, and I never use it intentionally, now I recall why.

    Have a great rest of the week.

    And.... after some inactivity, this will be marked "solved" I know it.

  • This is a very long thread and I'm not going to read it all, but I have a similar issue.

    Most sites work fine in Opera, soundwise, like youtube.

    However, GIFs are played without sound, for example. As do many others sound-items.

    However, when Opera produces no sound, copying the link to Chrome or Firefox does play the sound. so there is nothing 'wrong' with my PC, my settings, my device, whatever. It is Opera. By now I automatically use another browser.

    Most procedures mentioned above seems, no offense, pretty silly to me, when Firefox and Chrome just do the job. I shouldn't walk through dozens of settings to find the cause for one single website (like Soundcloud) or format (GIF). Our national public television's website works fine, except for the adds (blessing). Since there are multiple of those causing the issue it must be something more generic.

  • @zauberfritz

    I am continuing to follow this simply out of curiosity.

    To entertain the people that are supposedly "helping" I followed the steps more to prove a point than me thinking any of the solutions would actually work. I learned decades ago that I could meticulously lay out everything I did, and it wouldn't matter one bit. Once, someone in a forum asked for something that windows generates. It was not a log file exactly, but rather a list of installed software with detail that doesn't matter to most people. This contained a lot of details and was 15-20 pages in length, then asked me anyway what software I had etc. It's an exercise in futility. I suppose if I was a first time computer user with zero background, forums may be helpful but I rather doubt it.

    But like fishing, maybe I'll catch something I dunno. My "Madagascar 3" thread in the Roku forums is fairly entertaining and equally fruitless.

    More to the point, I wasn't looking to recompile the browser or something equally painful and tedious, but rather "is there a volume control somewhere". Chrome has one, and Opera had one at some point several revisions ago. I was looking for a simple answer, not to solve a highly complicated mystery.

  • @john-phd I read through this whole crazy thread because I was having the same issue after installing Opera. People were making some absurd suggestion fixes. After not finding a solution I did some more googling, cleared cookies and cache and restarted Opera. That's it. That worked. 🤷 Even though it's a new browser, maybe something from importing my chrome settings got corrupted. So there you go. Future peeps looking have a potential solution that doesn't require programmer level knowledge.

  • Yeah, I not only dumped the cache, I uninstalled it (completely, even registry entries) and then wiped the containing folders associated with Opera. I rebooted for good measure, and reinstalled. Problem remains. This is why I'm stumped!!

    @eattherich said in web based media has no sound in Opera:

    @john-phd I read through this whole crazy thread because I was having the same issue after installing Opera. People were making some absurd suggestion fixes. After not finding a solution I did some more googling, cleared cookies and cache and restarted Opera. That's it. That worked. 🤷 Even though it's a new browser, maybe something from importing my chrome settings got corrupted. So there you go. Future peeps looking have a potential solution that doesn't require programmer level knowledge.