"Profile Error Occurred" - Message On Opera Startup
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A Former User last edited by leocg
As the original poster of this thread way back in July 2019 I am surprised Opera has not taken on board any of these comments. Do the Opera developers ever read these forums which is the only way most of us are able to voice our concerns. I suppose if I lived in Norway I would actually go into their offices to complain. All I can assume is Opera employees must work with glazed eyes thinking how good their browser is and gladly pick up their salary check each month. Well Opera is not perfect, no browser is perfect but there are alternatives like Vivaldi that I get on well with.
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blackbird71 last edited by@mike88 said in "Profile Error Occurred" - Message On Opera Startup:
As the original poster of this thread way back in July 2019 I am surprised Opera has not taken on board any of these comments. ...
As has been posted by @andrius-s above: "I cannot describe any rules or consistent behavioral pattern of when this problem occurs." For a developer to identify the problem cause, it is virtually essential that they be able to duplicate it on a system they can monitor - otherwise, they're working in the dark and purely guessing about causes.
To duplicate the problem, a troubleshooter needs to know (for each user seeing the problem): the OS and its version, the Opera version involved, the list of extensions installed into the browser, and a list of the steps that occurred prior to the problem onset (much as @andrius-s has done in this thread). But even with that information, an intermittent or inconsistent problem behavior will take considerably longer to track down, hence it inevitably will require a lot more time and effort on the developers' part. That has to be taken into account, given the existing workload of other problems and ongoing new-design efforts.
"Way back in July 2019" is not that far back for tracking down and solving a problem that even those actually seeing it can't consistently duplicate.
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burnout426 Volunteer last edited by burnout426
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Check the status of your hard drive with CrystalDiskInfo. Make sure your hard drive is in good condition.
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Wipe out your hard drive, install Windows fresh, and update windows.
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Download Opera (latest version) and install it fresh. Do not restore a backed-up Opera profile, do not import anything into Opera, do not install any extensions, and do not enable Opera Sync. Also, do not install any extra security software on Windows.
Use Opera and Windows like that for a while to confirm that everything works fine (if you can reproduce in that case, that'd be interesting). Then, slowly do more things and see if you can figure out what triggers it.
It's probably a corrupted Opera profile (due to hard drive being bad or improper shutdown of Opera and or the computer, or Opera Sync) or corrupted user account on Windows or some corrupted system files on Windows (due to bad hard drive or improper shutdown).
If you found out that it's when you sync, you'll need to start with a new Opera profile again, and wipe things out at sync.opera.com, and start syncing from scratch.
Unfortunately, if the problem is due to some corruption, if you just keep using Opera, Opera Sync, and Windows as-is, you'll probably never see a fix for this.
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andrius-s last edited by
@burnout426 said in "Profile Error Occurred" - Message On Opera Startup:
- Check the status of your hard drive with [CrystalDiskInfo]
- Wipe out your hard drive, install Windows fresh, and update windows.
- Download Opera (latest version) and install it fresh.
Status of my hard drives (I'm using Raid0) is ideal. Fresh install from the scratch of latest version of Opera - I'm testing it from time to time. None of the abovementioned means solved the problem.
Only fresh install of Windows OS isn't tested by me yet. But it's quite problematic to do... -
overtheinternet33 last edited by
My name is Steven from San Francisco,CA.I appreciated andruis's comments further down the list of comments because he had this same issues with a newer version of Opera.Mine is Opera 25 on the Snow Leopard Operating System on my Mac.I had no problems with it for 3 1/2 years until I saw this message out of the blue on September 3,2020.I e-mailed Opera headquarters the next day and they did responded the next say and they told me Opera doesn't support Snow Leopard OS anymore,but andrius has a new version with same problems.If the level of the browser is compatible with the level of the OS it should work.
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andrius-s last edited by
@overtheinternet33 said in "Profile Error Occurred" - Message On Opera Startup:
If the level of the browser is compatible with the level of the OS it should work.
Yes, Opera does officially support Windows OS, but anyway I'm experiencing problems with it. Latest occurrence (broken file Cookies + message "Profile Error Occurred...") has been observed today (as of 12th September, 2020, Opera 70.0.3728.178). - Windows OS has been started freshly, but I have uncertainty about avmon's hypothesis of high demand on system resources: today I have made a pause of about 5 minutes since Windows OS starting moment, and only then I have started Opera browser...
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andrius-s last edited by andrius-s
13th September, 2020, Opera 70.0.3728.178: Issue has been observed again...
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andrius-s last edited by
@blackbird71 said in "Profile Error Occurred" - Message On Opera Startup:
To duplicate the problem, a troubleshooter needs to know (for each user seeing the problem): the OS and its version, the Opera version involved, the list of extensions installed into the browser, and a list of the steps that occurred prior to the problem onset (much as @andrius-s has done in this thread). But even with that information, an intermittent or inconsistent problem behavior will take considerably longer to track down, hence it inevitably will require a lot more time and effort on the developers' part.
Such a large projects like Web browsers usually have a lot of debugging, tracking and logging possibilities. I'm sure, Opera isn't an exception as well. Sadly, but I cannot see any efforts from the side of Opera's Developers to dig deeper into this problem...
BTW, today this issue has been observed again (20th September, 2020, Opera 71.0.3770.148). -
blackbird71 last edited by
@andrius-s said in "Profile Error Occurred" - Message On Opera Startup:
... I cannot see any efforts from the side of Opera's Developers to dig deeper into this problem...
BTW, today this issue has been observed again (20th September, 2020, Opera 71.0.3770.148).I wonder how many of the 7 users experiencing the problem in this thread have actually reported it to Opera via the formal bug reporter built into Opera (O > Help > "Report an issue"). Unless bugs are reported 'officially' (and fully), one can't rely on Opera developers scanning these forums randomly looking for problem reports.
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avmon last edited by
@blackbird71 I think these forums are also an official way to report bugs. You just have to check what the page that opens from the "Report an issue" option says:
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andrius-s last edited by
@blackbird71 said in "Profile Error Occurred" - Message On Opera Startup:
I wonder how many of the 7 users experiencing the problem in this thread have actually reported it to Opera via the formal bug reporter built into Opera (O > Help > "Report an issue"). Unless bugs are reported 'officially' (and fully), one can't rely on Opera developers scanning these forums randomly looking for problem reports.
I have done that twice already... I have even linked my official bug report with this forum-thread. In spite of everything, no actions from Opera's Developers, except of an automated confirmation-reply has been taken.
I'm providing the quotation from this reply: "...please note that you will not receive a personal reply to the bug report, unless we need more information to investigate the bug". -
blackbird71 last edited by
@andrius-s You've done the right and necessary things. What I'm wondering is if others have reported the problem via Opera's bug reporter in order to elevate its significance. With any browser, there's always a background "noise level" of user problems, and the ones that are reported by the most users tend to be elevated in visibility out of that noise level in the bug-tracking systems, hence getting attention sooner. I don't work for Opera, but that's the way it works with most software development... developers are busy folks, and the more consistently a given problem is reported, the more important it will tend to loom in the competition for developers' precious time and effort.
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overtheinternet33 last edited by
@blackbird71
As far as I know I can only file bug reports to to the browser that I am connected to. A bug report in my case can be filed to Apple for Mac users if a browser crashes or If I am on a certain page on Safari.I know nothing about a bud ID but I will go to my Safari browser and see if I can send a report to Apple for what it's worth. -
leocg Moderator Volunteer last edited by
@overtheinternet33 You can report bugs in Opera for desktops here
