Marlboro.com webpage says update software needed to load page

[pgcmoore]

pgcmoore last edited by

Has anyone else had this problem or an answer to why I can not open this page?

[pgcmoore]

pgcmoore last edited by

WE’RE SORRY
Marlboro.com is not compatible with the software on your device. Please update your software to the latest version to view this site.

[asplode]

asplode last edited by

Oftentimes websites do this to browsers their javascript detection routine doesn't identify the browser as something they've whitelisted. The browser is using the same rendering engine that exists in the latest version of Chrome, and almost everything is compatible with Chrome these days.

[sgunhouse]

sgunhouse Moderator last edited by

Note how they said "device"? Sounds like they think you are using a phone ...

[Deleted User]

Deleted User last edited by

Yes, they have a ugly browser "non"-detection!

Resolving this? Yes!
Get User-Agent Swithcer from https://addons.opera.com/de/extensions/details/user-agent-switcher/?display=en and select Chrome on Windows as User-Agent on the website.

[christoph142]

christoph142 last edited by

Resolving this? Yes!
Get User-Agent Switcher
Or simply write marlboro an email and ask them to fix this.
That way everybody else profits, too and usage statistics stay correct.
(If everybody using Opera pretends to use Chrome on their site, there's no need to care about Opera since there are no visitors)

[Deleted User]

Deleted User last edited by

Or simply write marlboro an email and ask them to fix this.

Tabacco industry makes jokes.
The website has no contact mail, in case of problems you have to WTF phone.

[linuxmint7]

linuxmint7 last edited by

Well, You have to register with the site to have any hope of accessing it anyway.

Oh, and works fine in Opera Presto when identifying or masquerading as IE, but not as firefox.

[lem729]

lem729 last edited by

I guess it's a reason to stop smoking I just downloaded it. It's amazing. That User-Agent Switcher works.

[lem729]

lem729 last edited by

On User Agent Switcher, if you set it at default, is that any different from giving it an Opera setting?

[bkozy]

bkozy last edited by

mine is doing same thing..i use to have no problem..then one day that saying poped up ...I tried calling them and because I told them I wasn't a smoker and I was calling for my hubby they acted like they were the white house...oh no we cantt givew you that info unless your a smoker...lol...f them and there stupid web site