Problem With Web Page Dispaying PDF FIle

[bbildman]

bbildman last edited by

Here is the page::

https://www.uscis.gov/sites/default/files/files/form/i-864.pdf

On this form, there should be a bar code sprawled across the bottom of each page of the form, which actively changes as you enter data in each entry box.

In O38, the bar code is missing; whereas in O12.17 and IE it displays correctly.

Anyone willing to offer an explanation or a work around??

Thanks

[idrin]

idrin last edited by

I've used Edge (IE tried to open the pdf file in an external application) and I don't see any barcode, but then again, I'm unable to get the form fillable. Could you please attach a screenshot (with sensitive details greyed out) to see where it should be? Thanks.

[bbildman]

bbildman last edited by

I used IE 11 and also O12.17, both show the image correctly, albeit I believe each of those call external Adobe Reader within the browser. O38 has its own internal PDF reader, below are the screenshots of the images

It is important because this technology (2D Bar Code) is being used now on many government web pages for the online ability of filling out forms which then can be downloaded with the entries intact, the bar code at the bottom changes EACH TIME a new box is filled out, you can watch this happen as you place your cursor in each fill-in box. The government can then use the bar code to electronically file the info in its computer systems.

O38 (No Barcode)::

https://postimg.org/image/k99h9yjnl/

IE11/O12.17 (Has Barcode)::

https://postimg.org/image/7tqmwtoox/

[leocg]

leocg Moderator Volunteer last edited by

Does it work on Chrome?

[bbildman]

bbildman last edited by

Have no clue, I use Opera 99.99% of the time, and IE when O38 has a problem.

[leocg]

leocg Moderator Volunteer last edited by

Have no clue, I use Opera 99.99% of the time, and IE when O38 has a problem.

I asked because Opera uses Chromium's PDF reader plugin so if the same problem is happening in Chrome then it may be an issue in that plugin.

Anyway, just checked here and i couldn't see any bar-codes with Chrome too.

[bbildman]

bbildman last edited by

Thanks for checking. I must assume then that the plugin is somewhat defective. A shame because this is an important issue.

[A Former User]

A Former User last edited by

Here is the page::
https://www.uscis.gov/sites/default/files/files/form/i-864.pdf
On this form, there should be a bar code sprawled across the bottom of each page of the form, which actively changes as you enter data in each entry box.

For what it's worth, opening in my Firefox, it says "filling forms not supported".
Guessing some extension/addon needed?

[bbildman]

bbildman last edited by

These online fill-in PDF documents are especially fabricated to work in all browsers without special extensions. PDF viewing online is a part of all browsers. Obviously O38's internal PDF viewer has issues in this regard.

[lando242]

lando242 last edited by

They work fine for me with the default plugin.

[bbildman]

bbildman last edited by

Using O38??

What then might be the problem on my laptop using O38 and Win 38?

[lando242]

lando242 last edited by

Win 38

It might be that your future technology isn't compatible with our primitive technologies. Nice to know that Windows 38 has pretty good backwards compatibility though.

[bbildman]

bbildman last edited by

So....are you reporting that with O38.0.2220.41, the link above DOES show a bar code at the bottom of each page?? or are you using a different version of Opera??

Where do I report bugs etc??

[idrin]

idrin last edited by

To report desktop issues, please use this one: https://bugs.opera.com/wizard/desktop

[lando242]

lando242 last edited by

Viewing that page in Edge: No bar code, no form filling.
Viewing in Chrome: No bar code, has form filling.
Viewing in Opera: No bar code, has form filling.
Viewing in Internet Explorer: No bar code, has form filling.
Viewing in FoxIt PDF reader: No bar code, has form filling.
Viewing in Windows 10 PDF Reader: No bar code, has form filling.

So, based on that I'm thinking the bar code thing is broken. The most I get is a couple of letters or numbers down then when I fill in fields.

[bbildman]

bbildman last edited by

IE11 AND O12.17 have the bar code here....on each of the 12 pages.

[bbildman]

bbildman last edited by

Just to expand the discussion, here is the documentation from the US Customs & Immigration Service page for filling out certain PDF files that include 2D bar codes::

"New Data Collection Technologies: Beginning with Form I-90, Application to Replace Permanent Resident Card, we will publish our high-volume forms with 2D barcode technology. When you complete these forms using a computer, the barcode at the bottom of the page will store the data entered on the form. We will be able to scan the information from the barcode and upload it directly to USCIS systems, allowing us to improve data quality and operational efficiency."

Please visit this page which includes an image of an example of a PDF page that includes 2D bar code at the bottom.

https://www.uscis.gov/forms/forms-updates/uscis-form-improvements-initiative

With thousands of applicants using the USCIS pages that include links to on-line fill-in PDF files (downloadable AFTER filling them in with on-line for submission to the Dept of State) with 2D bar code that allows the Dept of State to scan documents, it seems remiss for ANY browser not to display these correctly...including Opera 38.0.2220.41.

Thanks for putting up with my queries, but this is important.

[donq]

donq last edited by

Viewing in Opera: No bar code, has form filling.
Viewing in Internet Explorer: No bar code, has form filling.
Viewing in FoxIt PDF reader (even with javascript enabled): No bar code, has form filling.

Looks like I have something missing on my PC too. Some font perhaps? (PDF doesn't include any barcode fonts.) Or do I live on wrong region (non-US)?

[bbildman]

bbildman last edited by

Don't think it's about "barcode fonts" because both my Opera 12.17 AND IE11 (Windows 7) display the barcode correctly - including form filling - on each page. Only Opera 38.0.2220.41 does not on my system. Someone here mentioned Chrome does not display the barcode.

I believe this is a bug within the Chrome/Opera PDF internal extension

[donq]

donq last edited by

My and lando242 IE doesn't display this barcode either, only few numbers are visible and changing - can't be only Chrome thing.

MS Edge even didn't show these changing numbers instead of barcode.

Does anyone have Adobe reader to try out? Has anyone besides original poster seen any barcodes on that PDF at all?