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    Cannot stay signed into Opera

    Opera for Windows
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    • Deleted User
      Deleted User last edited by

      I can stay signed in on average between 25 and 30 seconds and then it kicks me off. When I click on the icon to log back in, it tells me that something went wrong and synchronization stopped because of an error and to please sign back in.

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      • leocg
        leocg Moderator Volunteer last edited by

        Does opera://sync-internals/ shows any error message? Take a special look under "Credentials" and "Local State".

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        • Deleted User
          Deleted User last edited by

          Credentials
          Requested Token Wednesday, December 30, 2015 at 5:37:17 PM
          Received Token n/a
          Token Request Status Not authorized. Opera access token is not expired yet
          Next Token Request not scheduled
          Token n/a

          Local State
          Server Connection auth error since Wednesday, December 30, 2015 at 5:37:17 PM
          Last Synced Never
          Sync First-Time Setup Complete false
          Sync Backend Initialization Not started
          Syncing false

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          • leocg
            leocg Moderator Volunteer last edited by

            It seems that the server is not accepting your login.

            Go to https://sync.opera.com/web/ and click on "reset sync data". See if it helps.

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            • Deleted User
              Deleted User last edited by

              Done. And it stayed on longer, but just went red again.

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              • Deleted User
                Deleted User last edited by

                Repeated the process, cleared my cache and it stayed logged on almost two minutes.

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                • leocg
                  leocg Moderator Volunteer last edited by

                  Go to the command prompt on Windows and use the command tracert sync.opera.com. Then post here the first line, the one that says "tracing route to..." without the ip part.

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                  • Deleted User
                    Deleted User last edited by

                    Tracing route to us.sync.opera.com

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                    • leocg
                      leocg Moderator Volunteer last edited by

                      Tracing route to us.sync.opera.com

                      Same as here and it's working fine so probably not a server issue.

                      Could you do a standalone install of Opera and check if you are able to connect from there?

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                      • Deleted User
                        Deleted User last edited by

                        I shall do that this morning here on my laptop and see what happens. Really happy with the way I have Opera set up and configured here on my new desktop. Stay tuned and thanks for the help up to this point.

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                        • Deleted User
                          Deleted User last edited by

                          Guess what. Stupid me seems to have found the problem. Because my bank site (Chase) and Time Warner account site tell me that I am using an outdated browser, I had installed a User-Agent Switcher extension and had it set to "Chrome". Now that it is turned off I can stay connected. Sometimes it takes me a little while and a night of sleep to see something that I had overlooked.

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                          • carlin-scott
                            carlin-scott last edited by

                            I am also experiencing the issue described by the OP and also had a user agent switcher installed. I have disabled it and will check back with the results in a couple weeks. Here's a link to the extension:
                            https://addons.opera.com/en/extensions/details/user-agent-switcher/

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                            • leocg
                              leocg Moderator Volunteer last edited by

                              This topic is too old.

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