GX.games deleted my claimed games
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seofatima last edited by
That's frustrating! Sometimes issues like this can be resolved by contacting GX.games support directly. They might be able to restore your claimed games. In the meantime, why not try out Toca Hair Salon? It's a fun
and creative way to pass the tiim -
ZainJayceon last edited by
Did you receive any notification from GX.games about the games being removed, or did this happen without warning?
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menopian last edited by
That’s rough. They should still be in your library—try contacting support just in case.
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hellencharless Banned last edited by
If you claimed those games during the “keep forever” promo, they’re likely not gone just not showing due to a library or account sync issue.
Think of it like Letter Boxed: you already solved the puzzle, but the result isn’t displaying yet. Log out/in, check the same account, or contact GX.games support. If it was truly keep forever, you shouldn’t need to buy them again.
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stephen4 last edited by
That would be really frustrating, especially after claiming the games under a “keep forever” promotion. I’d definitely check the same account and library again before assuming they’re gone for good. It sounds more like a library sync issue if the games simply disappeared without any notice.
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decidal last edited by
I’d check that you’re signed into the same GX.games account you used when claiming them. If they’re still missing from the library, support is probably the best option before buying anything again. A “keep forever” claim shouldn’t normally require another purchase. If you’re just looking for something else to play while sorting it out, you can also use Decidal to make a quick choice when you have a few games in mind.