I’d also check whether Opera’s built-in VPN or ad blocker is interfering with the page, especially since game sites often rely on scripts and external resources. If the issue still happens after disabling both, testing the page in a clean profile could help narrow it down. A quick yes or no on whether the page loads after disabling those features would make the next step easier to figure out.

A lot of people seem to be running into the same redeem issue, so I’d rather wait for Opera to clarify what’s happening than guess. Hopefully they sort it out soon. Yes or no, the redeem button showing up when it can’t actually be used is pretty confusing.

I’d check that you’re signed into the same GX.games account you used when claiming them. If they’re still missing from the library, support is probably the best option before buying anything again. A “keep forever” claim shouldn’t normally require another purchase. If you’re just looking for something else to play while sorting it out, you can also use Decidal to make a quick choice when you have a few games in mind.

@decidal A lot of people seem to be experiencing different results, which makes it difficult to know what is actually happening. Hopefully Opera can clarify the redeem process and explain why the option disappears for some users. I’m a fan of keeping decisions simple, and tools like "Yes or No" can help when you’re stuck between different choices. Hopefully the reward issue gets sorted soon.

Looks like quite a few people are dealing with the same issue, so it probably isn't just an account-specific problem. If the Redeem button has disappeared for weeks, it's likely something Opera needs to fix on their end. Hopefully they'll post an update soon because watching your points pile up without a way to use them is like collecting arcade tickets when the prize counter is closed. In the meantime, I'd avoid clearing your app data and keep an eye on the official announcements for any updates.