Error message when installing VPN Pro
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Smokemeakipper last edited by
I'm paying for a VPN Pro subscription and the service doesn't work. It stopped working 2 or 3 days ago and nothing I do will get it working again.
Typically, there's no proper technical support, it's impossible to talk to a real human being to resolve the issue. All in all, deeply frustrating. I wont be renewing my subscription.
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giampi last edited by
@Smokemeakipper said in VPN not working:
I'm paying for a VPN Pro subscription and the service doesn't work. It stopped working 2 or 3 days ago and nothing I do will get it working again.
Typically, there's no proper technical support, it's impossible to talk to a real human being to resolve the issue. All in all, deeply frustrating. I wont be renewing my subscription.
IThis is very frustrating. Plus, I recently renewed my subscription and I'm starting to suspect that no one will give me my money back.
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cowdrep1 last edited by
YPN Pro no working for me either. On windows 10 or 11 and that is using .NET 8.0.16. It worked before the new version of VPN Pro came along
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giampi last edited by
I did open a ticket and this the answer I received this morning:
Hi Giampiero,Thank you for additional information.
There's likely nothing wrong with your device or settings. Based of the number of reports we've received recently, there's an ongoing issue at the moment. We're actively exploring all the potential causes, but we don't have specifics yet to share.
The issue was already escalated it to our Technical team for further investigation.We'll get back to you when we have an update.
We're sorry for the inconvenience.
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hallewr last edited by
@giampi @daemonika Any update on VPN Pro services? This is a service many people pay for and secure VPN is required for many businesses internet access.
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joeskims222 last edited by leocg
I swear it happens every single time they update it or anything. It is so frustrating for a paid service to require so much routine troubleshooting and effort when its advertised as being built in and easy to use.
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USMCsilver last edited by
Paying member here. Windows 11. Uninstalled, re-installed. Force stopped crap that I couldn't uninstall. Went and manually deleted anything Opera related.
Reinstalled.
I can login to a tab, and then the next tab won't recognize me as logged in.
I can't even push the "button" to connect to a VPN. This sucks!
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giampi last edited by
@USMCsilver Yes it's impossible to connect to VpnPro and to Vpn not Pro. A disaster
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giampi last edited by
Now it works!
We're happy to share that the issue you were experiencing has now been fixed, and you should be able to access VPN Pro again.
We sincerely apologize for the delay in responding, we've been experiencing a higher-than-usual volume of reports. Thank you for your patience and understanding throughout this interruption.
If you're still having trouble connecting, please try the following basic troubleshooting steps:
Log out of your Opera Account and then log back in, Restart your browser, Restart your device,As a gesture of goodwill, we will extend your subscription by 10 days to compensate for the unavailability period. Please note that this may take a few days to process.
If you have any other questions, please reply to this message.
Thank you for being with us. -
ilterisbilge last edited by
@giampi it works on adroid only not on windows still you think it is solved but not even the vpn pro was present in login section and in vpn the vpn pro icon even not available never solved for last 3 months I will not renew the subscription again I am fed up
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giampi last edited by
@ilterisbilge said in Error message when installing VPN Pro:
@giampi it works on adroid only not on windows still you think it is solved but not even the vpn pro was present in login section and in vpn the vpn pro icon even not available never solved for last 3 months I will not renew the subscription again I am fed up
It works for me on Windows11 Home 24h2
