I did open a ticket and this the answer I received this morning:
Hi Giampiero,

Thank you for additional information.
There's likely nothing wrong with your device or settings. Based of the number of reports we've received recently, there's an ongoing issue at the moment. We're actively exploring all the potential causes, but we don't have specifics yet to share.
The issue was already escalated it to our Technical team for further investigation.

We'll get back to you when we have an update.

We're sorry for the inconvenience.

@Smokemeakipper said in VPN not working:

I'm paying for a VPN Pro subscription and the service doesn't work. It stopped working 2 or 3 days ago and nothing I do will get it working again.

Typically, there's no proper technical support, it's impossible to talk to a real human being to resolve the issue. All in all, deeply frustrating. I wont be renewing my subscription.

IThis is very frustrating. Plus, I recently renewed my subscription and I'm starting to suspect that no one will give me my money back.

I did install this version but I have the same error message as above