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@ilterisbilge said in Error message when installing VPN Pro:
@giampi it works on adroid only not on windows still you think it is solved but not even the vpn pro was present in login section and in vpn the vpn pro icon even not available never solved for last 3 months I will not renew the subscription again I am fed up
It works for me on Windows11 Home 24h2
Now it works!
We're happy to share that the issue you were experiencing has now been fixed, and you should be able to access VPN Pro again.
We sincerely apologize for the delay in responding, we've been experiencing a higher-than-usual volume of reports. Thank you for your patience and understanding throughout this interruption.
If you're still having trouble connecting, please try the following basic troubleshooting steps:
Log out of your Opera Account and then log back in,
Restart your browser,
Restart your device,
As a gesture of goodwill, we will extend your subscription by 10 days to compensate for the unavailability period. Please note that this may take a few days to process.
If you have any other questions, please reply to this message.
Thank you for being with us.
@USMCsilver Yes it's impossible to connect to VpnPro and to Vpn not Pro. A disaster
@hallewr The old saying goes, no news is good news, but in our case it's the opposite: no news is bad news. I'm pessimistic and discontented.
I did open a ticket and this the answer I received this morning:
Hi Giampiero,
Thank you for additional information.
There's likely nothing wrong with your device or settings. Based of the number of reports we've received recently, there's an ongoing issue at the moment. We're actively exploring all the potential causes, but we don't have specifics yet to share.
The issue was already escalated it to our Technical team for further investigation.
We'll get back to you when we have an update.
We're sorry for the inconvenience.
@Smokemeakipper said in VPN not working:
I'm paying for a VPN Pro subscription and the service doesn't work. It stopped working 2 or 3 days ago and nothing I do will get it working again.
Typically, there's no proper technical support, it's impossible to talk to a real human being to resolve the issue. All in all, deeply frustrating. I wont be renewing my subscription.
IThis is very frustrating. Plus, I recently renewed my subscription and I'm starting to suspect that no one will give me my money back.
I did install this version but I have the same error message as above