Opera - Your version is 120.0.5543.161 Checking for updates... - problem

[sgunhouse]

sgunhouse Moderator Volunteer @Blacha123 last edited by

@Blacha123 If a files was sequestered, disabling the antivirus won't restore it - you need to tell the antivirus to do that.

[Blacha123]

Blacha123 last edited by

It's probably not an antivirus, I checked everything, I removed Opera from the firewall and nothing

[Blacha123]

Blacha123 last edited by This post is deleted!

[sgunhouse]

sgunhouse Moderator Volunteer @Blacha123 last edited by sgunhouse

@Blacha123 See where the program directory is listed as in About Opera. Open that folder in File Explorer. There should be a subfolder named Autoupdatr, that folder should include the file opera_autoupdate.exe (though Windows may hide the ".exe" part.)

[Blacha123]

Blacha123 last edited by

What should I do after finding it?

[sgunhouse]

sgunhouse Moderator Volunteer @Blacha123 last edited by

@Blacha123 If the file is there, , that is how it should be..

[Blacha123]

Blacha123 last edited by Blacha123

Something is progressing, though, because now it doesn't freeze while checking, but instead says this:
An error occurred while checking for updates.
Last checked on Wednesday, August 13, 2025, 8:48 PM

[burnout426]

burnout426 Volunteer @Blacha123 last edited by

@Blacha123 Not sure what you're referring to. Trying to ping the servers doesn't require you to unlock anything.

[Blacha123]

Blacha123 last edited by

This is what currently appears when checking for updates:

Your version is 120.0.5543.161
An error occurred while checking for updates.
Last checked on Thursday, August 14, 2025, 1:17 PM
Check for updates
Something not working? Let us know here.

[leocg]

leocg Moderator Volunteer @Blacha123 last edited by

@Blacha123 Do the following:

• Go to opera://about and take note of the installation directory
• Uninstall Opera. Make sure to not remove your data
• Go to the installation directory and remove all content in it
• Install Opera
• Try checking for updates again

[Blacha123]

Blacha123 last edited by

I did as you said, but the problem still persists

[leocg]

leocg Moderator Volunteer @Blacha123 last edited by

@Blacha123 Then it seems that something outside Opera is preventing it from checking for updates.

Can you ping the servers as asked above?

[Blacha123]

Blacha123 @leocg last edited by

@leocg yes, I can.

[leocg]

leocg Moderator Volunteer @Blacha123 last edited by

@Blacha123 What was the result?

Also, can you do a traceroute to them?